Product Questions

Hi I'm using the data linking tool to build the hierarchy but for some reason the data showing in the block is a formula not the original text in the table how to solve this problem please ?

The left mergin for the "callout" is always very high. The left margin can be much less on a simple "block". Why? I would like to set the left margin of a “callout” as narrow as possible. 

Hello, Does anybody know how you set the default spell checker language for new documents? I found that you can set it per-document in the document settings, but I can’t find a way of setting the default for new documents I create in LucidCharts.

Is there a shape library with shapes of people interacting, perhaps presenting, meeting, thinking, working at a computer, “spreadsheeting”, travelling,…   

Able to scale the page I'm working up and down but the size of the Toolbox and the menus across the top stay very very small. I can't find anything in the Help that tells how to make the Toolbox larger.

Dear Lucid Team, I would like to be able to free up space on my account, and in the admin panel, it shows that 11% of my space has been used on images. I would like to know how I can review those images to free up that space.  Kind regards,

Below is what I am trying to do. Expectation: There are 2 Smart container sets for quarter 1 and quarter 2. These need to be developed for multiple products. Right now i can create Quarter 1 for Product 1 alone.

How can I turn off the "View Results" in a Visual Activity so my students can't copy each other?

I have a family of SVG images that I attempted to import as a Shape Library. 5 out of 26 appear tilted in the previewWhat gives?  

I’m trying to add an additional container, but every time I try, the app just takes me to the name of the last added container as if it wants me to rename (reuse?) it? Is there a limit of how many containers one can add?

Não estou conseguindo imprimir ou exportar o organograma que criei. A opções do menu estão opacas (desabilitadas) e não permitem acessar a função. O que eu faço? I am unable to print or export the organization chart I created. The menu options are opaque (disabled) and do not allow access to the function. What do I do?

I have a simple flow diagram connected to a GoogleSheet with a Approved and Denied Status.  In the Flow I have a process container with a Send Email Action if it gets to it.  When the Status=Denied I would like to send an email.  The status does change upon initial Googlesheet condition change.  The Email sending however - does not work.  Is there a setting that is needed to get this to work?  

When publishing an area of the canvas using the Area Selection method it creates an unsightly colored box around the area during edit and presentation. It would be good if there was an option to hide these selected areas.

hello for some reason the curved line type isnt an option anymore  

I would like to understand how this platform works. Is there is a way to get full product Demo or connect with product team to go over the product and also figure out training sessions for larger team?

Sorry to say, but Lucid has been super slow to add AI diagramming like eraser.io - I can just describe diagrams via chat there and it generates the diagram instantly (and accurately). When will Lucidchart add these features and not ask me to upgrade to get them - they are available for free elsewhere.Thanks

I am able to create an org chart based on Name, Manager and Team Role/Function.  I have other columns on my data source excel that i want included as well, such as title and work location.  How can i add those into my org chart?  I reviewed all the options and can’t see how it’s done.

We recently added a template would l like to apply it to multiple existing documents. 

Is there a way to make an org chart that expands?

Do we have an option of removing documents from the trash?

Hi,Suppose I have an entity that represents a person. The person can be either academic staff or non-academic, i.e., academic and non-academic staff are subtypes of person. That is, academis “is-a” person (believe it or not ;-)).How do I picture it with Lucidchart? Thank you Abel 

I’ve loved Lucidchart for everything for years now. Suddenly I went in (hadn’t used it for a few weeks) and the arrows linking shapes have gone absolutely nuts.Example behavior (it is happening constantly and in other versions):I have a few boxes linkedI try to draw an arrow to point to a new box. Arrow endpoint is no longer arrow shaped (I have to manually change it from straight line)All my lines in the connected shapes get redrawn / realigned into really weird shapesThe only way I can get even semi-sane behavior is to..Draw a line from a connection point to empty spaceThen pull the line to the shape I wantedThen go in and change the line shape to have an arrow Please, how do I return to the functional easy-to-use behavior Lucidchart used to have? Can I roll back versions on Lucidchart? Is there a place where I can change the new settings back to the old one? This is prac

Hi I am struggling to understand how I can link LinkedIN Sales Navigator in LucidChart. It’s mentioned several time but there is no clear guidance HOW to do it… Stefan

I created an org chart that included conditional formatting using icons. I spent some time playing with the size to get it to fit on a page, and at some point the icons shrank to an illegibly small size, and I can’t get them back to their original larger size. They don’t seem to change based on the size of the font or the the size of the shape they are connected to. Is there a way to make them larger? 

I’m looking for a way to link the same data source to 2 different smart container charts allowing updates in one smart container chart to be reflected in the other.   The 2 different smart container charts are views of the data from different pivot fields.   The goal is when I update one of the smart container charts (i.e. move a box from 1 containter to another container), the update appears in the other smart container.