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Use Cases

Discuss real-world applications, success stories, and best practices for leveraging Lucid products across various industries and scenarios.

502 Topics
Brock Wood
Brock WoodLucid product team
posted in Lucid for Developers
New "smart line" behavior in Standard Import

Hello Lucid dev community!Today we're excited to announce a new feature in the Standard Import API. It's small, but powerful -- you can now create "smart" or "auto-linking" lines with Standard Import. By simply omitting the position field on the ShapeEndpoints of a line, that line will then auto-link to its shapes, connecting automatically at the closest points. Be sure to check out the docs for more details

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Brock Wood
Jaxson Perry
Jaxson PerryLucidite
posted in Lucid for Developers
New API Endpoints for Team Management and Collaboration

Today, we’re excited to announce new Team API endpoints - designed to give you programmatic control over how your teams are created, maintained, and managed in Lucid.You can now: Create, archive, or restore a team  Add or remove users from a team  List users or teams to audit org structure🔗 Explore the API docs →Why it matters:In many organizations, content ownership is still too tightly tied to individuals. This way of working leads to lost knowledge during role changes and offboarding.With Lucid’s Team Hub experience and this new API layer, we’re helping teams:Encourage collective ownership and automate context when roles shift Systematize org-wide collaboration and document retention Organize Projects with intentional space and team ownership Deploy and manage teams at scale - backed by your internal identity sources (AD, Okta, CSV, etc.)  If you’re thinking about how to scale collaboration or reduce doc sprawl in the next year, we’d love to hear from you. 📩 Reach out with questio

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Scott PLucidite
posted in Lucid for Developers
🚀 Announcing Editable Embeds on Lucid's API!

Hey Lucid Devs! 👋We’re excited to introduce Editable Embeds—a new way to integrate Lucid documents directly into your web applications! 📝 Now you can embed Lucid documents that are not just viewable but fully editable with our token-based embed solution, allowing for seamless collaboration right within your own platform. Why Editable Embeds?By embedding the Lucid experience in other apps, you can improve documentation and minimize the need to switch between apps. With Editable Embeds, you can:Enable users to edit and collaborate on Lucid documents directly within your app. Streamline development and testing with an easy-to-use embedding process. Add comprehensive diagramming and collaboration tools to your application. 🛠 How to Get StartedPut simply, here’s the setup: create an application > obtain an access token > generate an embed session token > embed the viewer in your app > configure “editable” access level. See the details (and example implementations!) in our Tok

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Eric Padron
Lucid Legend Level 5
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KGV
asked in Lucid for Developers
Lucidchart plugin iframe doesn't render

Hello,I am following this url about iframe Modal example, except I use a local html file under /public/forms class releaseArchitectureModal extends Modal {constructor(client: EditorClient) {super(client, {title: 'Release Architecture',width: 800,height: 600,url: 'forms/releaseArchitectureForm.html',}); } The ifame shows up in developer mode and do its expected function, but it doesn’t show render the html content after installing the bundle. And I get this error in console in fact exploring the html is empty in the browser resources.Also I made sure the html file exist in the created zip file bundle Are there any missing step I need to make in order to load the html file proberly?

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MamIko
asked in Lucid for Developers
Inviting users to create Lucidchart UML diagrams via the developer features

Hi, I would like to create a Lucidchart type app where users are invited to use a template with a few shapes to create their own UML-type diagrams.  I am wondering if this is possible at all using the developer features of the app? Kind regards,Maria 

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Richard Udell
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Scott PLucidite
posted in Lucid for Developers
New JSON Standard Import API

Hi Lucid Developers!🌟 We just launched our JSON Import functionality within the Standard Import API, and it's set to revolutionize the way you create and visualize data in diagrams.🔍 Why is JSON Import a Big Deal?Simplicity and Power: Compared to other import methods, JSON import is less complicated yet more powerful, making it possible to auto-create detailed diagrams. Fully Automated Workflow: You can now automate your entire diagram creation process more quickly. No need to open Lucid - just set up your JSON, send a request to our Import Document endpoint, and let Lucidchart handle the rest. Ideal for Various Use Cases: Whether you're visualizing complex networks or leveraging AI for diagram creation, JSON import has opened up many new possibilities.👥 Who Should Be Excited?Network Professionals: Visualize intricate networks and data centers with ease. AI Enthusiasts: Bring AI-generated diagrams to life quickly. Automation Gurus: JSON import is the perfect option for automating wo

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LauraMNLucidite
posted in Inspiration
Learn from Lucidites: Ideas on using Lucid for personal projects 💡

Did you know that Lucid isn’t just for work? You can use Lucid to plan family trips, visualize your home renovation, and even world build for a Dungeons and Dragons campaign. In this blog post, Lucidites share over ten unique ways that they’ve used Lucid for personal projects. Check it out to discover fun use cases such as:  Ranking nearby chicken restaurants  Mapping out wedding venues  Using Visual Activities to prioritize attractions at Disney World Comparing products before making a purchase Synthesizing trip ideas with Lucid’s AI capabilities And so much more! Have you used Lucid for your own hobbies or for event planning? Which features are the most helpful for personal projects? Let us know in the comments! 

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Cal Martin
Olivia Q
Olivia QLucidite
posted in Inspiration
📣 10 Lucidspark features to maximize collaboration

Collaboration is the key to a happy and productive team. Did you know that teams that prioritize collaboration are 30% more satisfied with their jobs than those that don’t?More effective collaboration directly leads to more productivity. 🔑Whether your team is remote, in-person, or hybrid, Lucidspark makes collaboration a breeze. Here are some of our favorite features to set up your team for success: Collaborator colors: Quickly see who’s working where. Show authors: Know who contributed each idea. Visual Activities: Quickly and accurately gather feedback. Facilitator Tools: Guide your team through any activity. Loom and Zight integrations: Bring video content right onto the board. Explore the full list of Lucidspark features and how to access them in our recent article. 🔍Share with me: Which Lucidspark features do you use to elevate team collaboration?

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Olivia Q
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Markeen
asked in Lucid for Developers
How import a diagram into Lucidchart using json import

I’m trying to take advantage of the json import feature to import a diagram into lucidchart. Currently this fails with the following error:'{"code":"badRequest","message":"Bad or malformed request","requestId":"0d3f44c4704c255b","details":{"error":"Count: 1, message: \'version\' is undefined on object. Available keys are \'id\', \'title\', \'product\', \'pages\', \'data\'","import_error_code":"invalid_file"}}'I have been able to import using the example files provided in the sample-lucid-rest-applications/standard-imports repo.  My understanding is that json documents can be imported as long as they in a folder and called document.json. I’ve done this, put this into a zip file and tried to submit but with the above error.  Any advice? I’m currently on a mac if that helps. 

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Richard Udell
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ssahagunLucid support team
published in Inspiration
What syntax can I use to diagram as code with Mermaid?Lucid advice

Lucidchart supports a variety of diagram types when using Mermaid for diagramming as code. This post outlines the basic syntax for creating supported diagrams with Mermaid in Lucidchart. FlowchartCreate clear and easy-to-understand flowcharts to represent complex systems and processes. The following code provides a framework for implementing a flowchart using Mermaid syntax in Lucidchart. Code: ---title: Chart Title---flowchart LRA[Start] --> B[Step 1]B --> C[Step 2]C --> D{Decision Point}D -- Option 1 --> E[Step 3A]D -- Option 2 --> F[Step 3B]E --> G[Step 4A]F --> H[Step 4B]G --> I[Next Step or End]H --> IThis code represents a basic flowchart structure where each step or decision point is clearly defined. Use ‘LR’ for left-to-right flowcharts. Use ‘TD’ for top-to-bottom flowcharts. For more advanced flowchart styling options, check out Mermaid’s Flowchart Basic Syntax guide.  The example below utilizes Mermaid code to visualize the scientific method through

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Cal Martin
Cal MartinLucidite
posted in Inspiration
Upcoming webinar: Creating intelligent org charts

Org charts are essential for understanding reporting structures, team roles, and workloads—but creating and updating them is a pain, right?Join me for an interactive training, where I’ll show you how Lucidchart takes the hassle out of org charts by doing the heavy lifting for you! Follow along and learn how to generate an org chart from imported employee data.Hands-on workshop: Creating intelligent org chartsAugust 21, 202511 a.m. MT (1 p.m. ET)Register nowSee for yourself why Lucid is ranked #1 for org chart software on G2

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Cal Martin
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lnguyenduc
asked in Lucid for Developers
Script that allows bulk conversion of draw.io diagrams into LucidChart diagrams

I'm trying to create a Python script that will download the drawio files in XML or drawio formats from a list of spaces that contain pages containing drawio macros and automatically upload them to LucidChart via its API. Once the files are converted, they will automatically have new IDs generated by Lucidchart that we will use in a mapping table that will be useful later. This mapping file is really important to know where to replace the old macros by the new ones. We will need the following columns: Space Key, Page Title, Page ID, Drawio file name.We will have to use this CSV mapping file, completed with the IDs of the new Lucidchart documents, to replace the old drawio macros with the new Lucidchart macros. (This is done using HTML tags.) This way, the new pages will be updated with the new Lucidchart files. I’m still struggling to get this mapping file from my script. Anyone could help me on this?

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Chirag S
Chirag S
asked in Lucid for Developers
Help with access to the Lucidchart API

I'm trying to access the LucidChart API via the following documentation: https://developer.lucid.co/api/v1/#overview I'm using the OAuth 2.0 client. I obtained a Client ID and Client Secret. What is not clear to me is that the App Registration step is the section around the URI and what needs to be done to fill out. Below are the steps in the API documentation. App registration Note: Registering a new application requires Team Admin permissions for the Lucid account. To set up an app to use OAuth 2.0 perform the following steps: Obtain an OAuth 2.0 client ID and client secret from the account's Lucid team administration page. Register at least one redirect URI on that page. Lucid will redirect the user to this location once they have granted access. This should be a URL that the app controls. Lucid will append the authorization code to the URL in the code query parameter. Test redirect URI As a service Lucid provides a redirect uri that can be used to allow the user to copy th

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swinkler
asked in Lucid for Developers
Integration Marketplace application - Can't create Zendesk ticket

Hello,My team is working on developing an integration with Lucid and publishing in the Integrations Marketplace. As part of the requirement we need to submit a Zendesk ticket ID and instructed to create one at this link: https://lucidchart.zendesk.com/hc/en-us/requests/new?ticket_form_id=13656325495060.Yesterday, I attempted to submit the form several times, however it doesn’t seem to have worked. There was no confirmation message and no ticket ID sent. As of today, the ticket creation link doesn’t load at all.I would appreciate help from Lucid to get unblocked on submitting.

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Richard Udell
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higginsa1
asked in Lucid for Developers
How to add a document metadata block (Author, Version, Date) in Lucidchart

Hi everyone,I'm working on a software architecture diagram in Lucidchart and would like to add a metadata block at the bottom of the page—similar to a title block in technical drawings. This section should include information such as: Document title Author name Version number Creation/modification date Description or notes Is there a built-in way to do this in Lucidchart?Are there any predefined templates or best practices for creating such a field manually or reusing it across multiple documents?Any tips, examples, or links to community templates would be greatly appreciated. Thanks in advance!

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Markeen
asked in Lucid for Developers
Ho2 to make JSON shape fill transparent & align text verticle?

*Ho2 = How  I’m having problems getting the text and fill settings to do what I want.  The below code keeps creating the non-CF OU groups, when I would prefer them all to look that way. I’ve manually updated the CF OU for what I want, post import.  { "title": "AWS Foundation diagrams", "product": "lucidchart", "version": 1, "pages": [ { "id": "page1", "title": "Account Structure", "shapes": [ { "id": "block1", "type": "rectangle", "boundingBox": { "x": 16, "y": 309, "w": 320, "h": 1100 }, "text": "<p style=\"font-size: 8pt;text-align: center;vertical-align: text-top;color: #5A6C86\">CF OU</p>", "style": { "stroke": { "color": "#5A6C86", "width": 4.0, "style": "dashed" }, "fill": { "type": "col

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Tyler R
Tyler RLucidite
posted in Inspiration
WEBINAR: Migrating content to Lucid!

There are a lot of reasons to move your content from another solution into Lucid, and our Professional Services team is here to help! Curious how the migration process works? Stuck on what type of content to move over in the first place?Join our upcoming webinar to get best practices on identifying critical content, get expert advice on cleaning up your documents, and even see a demo of Lucid’s import tool, all so you can keep working without missing a beat. There’ll be plenty of time for a Q&A at the end, so come with all of your questions! Office hours: Migrating content to LucidAugust 7, 2025 at 11 a.m. MT (1 p.m. ET)  Register here

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Ria S
Lucid Legend Level 8
Vyshnavy S
Vyshnavy S
asked in Lucid for Developers
Can you use Lucid's API to export a diagram in JSON or XML?

Is it possible to export lucid chart diagram in xml or json format using Lucidchart export from third party system . I have an application which uses BPMN to map business processes I wanted to integrate Lucidchart as an option to import the BPMN I wanted to know if the LucidApis provide an option to export the diagrams from Lucid chart to third party in xml or json format. 

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Richard Udell
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toddwerts
asked in Lucid for Developers
Specifying shapes to return with CONNECTED forumla

Is it possible to return only shapes of a given type? Will the CONNECTED formula work with some sort of filter?

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Richard Udell
renekreijveld
renekreijveld
asked in Lucid for Developers
Export a page to PDF through the API

Through the API it is possible to export a page to a png or jpeg image.Is it also possible to export a page to PDF through the API? Or can I generate a PDF of a document or page by opening a specific URL? 

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Bhanu
asked in Lucid for Developers
How do I update document shapes and lines using the Lucid API?

Hi,I was going through Lucid Document Api’s and wasn't able to find a way to manipulate the document contents (shapes, lines...).I have the below requirement,     1. Copy a Lucid document(lucidchart) from a source folder to a destination folder. (Able to achieve it)     2. Later sync any changes made in the source document to the destination document (like new shapes, edits, etc.) (Not Able to Achieve), also I need to do upstream sync i.e., sync changes from destination doc to source doc.Please let me know if there is any way that I can achieve this.

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Humas1985
Lucid Legend Level 9
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mmuenker
asked in Lucid for Developers
How to Implement Card Dependencies in a Custom Extension?

Hi everyone,I'm developing a custom card extension and I want to implement dependency linking between cards, much like the functionality seen in the native Jira integration.I've noticed properties in the LucidCardIntegration parent class, specifically importDependencies and showDependencyMapping, which strongly suggest this is possible for custom extensions. However, I'm unable to find any documentation or examples that explain how to properly implement this feature. I've already checked the lucid-samples GitHub repository but couldn't find a relevant example.I would be grateful if someone could provide some clarity on the following points:My Specific Questions: How are dependencies defined in the data source? When importing card data, how do I structure the data to tell Lucid that one card depends on another? Do I need a specific column or property that contains a unique ID of the parent card? What is the implementation mechanism? Beyond setting importDependencies = true;, what else

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matias.raimondo
asked in Lucid for Developers
Templates usage for Jira ticket creation from Lucid

When we create a Jira ticket, depending on the jira issue type, we have different default templates. When creating Jira ticket from Lucid this template is not being set.Is this a configuration issue that is preventing the ussage of templates?

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mmuenker
asked in Lucid for Developers
Implementing assignee selection in a custom card integration

Hello Lucid Developers,I am extending my custom CardIntegration with the ability for users to select assignees.What I've Achieved So Far:I can successfully display the current assignee's full name in a User Badge on the card.My Challenge:I need to make this User Badge interactive so that a user can click on it and select a different assignee from the available Lucid users. Currently, the field is read-only.My Research and Proposed Solution:From my search in the documentation, it seems I need to define the userSearchCallback property for the User Badge. I encountered a roadblock where this property expects a string identifier, not a direct function reference.My current working hypothesis is to: Implement a callback function that handles the user search logic. Register this function using LucidCardIntegrationRegistry.registerUserSearchCallback(mySearchFunction). Use the string identifier returned by the registration function as the value for the userSearchCallback property. My Questi

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mmerrill
mmerrillLucidite
posted in Inspiration
Hey IT professionals: Lucidchart can help solve these problems...

Hey, IT pros. 👋🏼 Have you ever felt challenged by one of these issues?📌Maintaining documentation: The real challenge isn’t merely creating documentation, but maintaining it and making it widely available to teams. 🤝🏼Change management: For IT change management, institutional knowledge silos make it nearly impossible to align multiple teams and train new employees.📋Incident reporting: Without a proper incident reporting framework, mistakes can repeat, and software and systems aren’t properly protected.🗂Managing workload: Without an organized system of record and project management protocols in place, tasks get forgotten and projects get delayed. You’re not alone. And luckily, Lucidchart can help with every single one of these (very common) challenges that IT professionals face.In our new article, we’re breaking down each of these problems and sharing how Lucidchart can help. We even include resources and templates to save you time and kickstart your work, like our IT documentation

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mmerrill
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