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Help others

Olivia QLucidite

Save time by creating diagrams with AI 🕰

There’s no denying that AI, when used responsibly, saves us time. Did you know that you can use AI in Lucid to create diagrams in seconds? 📈I recently wrote a blog post on how to write effective AI prompts for generating dynamic visuals. Here’s a quick preview of my top tips:Be specific: Give details on what you need to get the best results. Use natural language: Write like you would a teammate—simple and direct works best. Don’t be afraid to iterate: Refine your prompts as needed until you get exactly what you’re looking for.Take your diagramming to the next level with all the tips, and let me know, which types of diagrams have you created with AI? What has been your experience so far?

Custom Shape Bank Display IssueIdea

Hi, I posted about this as an Idea because I was under the impression that it wasn’t yet a feature.I’d like to create a custom shape bank with my own numbers inside the circles, rather than the prescribed story points, however, it i’ve tried several ways to get it to work with no luck. I essentially don’t want the .5 or 21 as an option in my story point bank.Then today for a hot second, i was able to get it to work and show the numbers. But then i went to create another one and it stopped working again.Is this a feature or not?I tried it in incognito mode in chrome with no luck.

0

kahojjjjjjjjjjj

Product Questions

I want to set the default font to 'Lucid JP'

The current default font is 'Liberation Sans,' but I want to set the default font to 'Lucid JP.'The language in my account settings is set to Japanese.

Product Questions

Timeline is freezing

Hi, I am new to Lucidspark and am trying to use the Timelines function. By default the timeline shows in days, however whenever I click on Weeks or Months my board freezes and I need to refresh it.

Product Questions

Script link URLs

Hi there,I’d like to use scripting when I apply a link to a shape. Use case: I have a JIRA ticket number on the shapes as custom field. And I want to provide the convience of a link on the shape so that one can jump directly to the ticket. For sure I do not want to enter the ticket number twice (once in the custom field and another one in the URL for the link).Is that possible?BestAchim

Product Questions

Help with Arrows?

I just started using Lucid Chart. At first the arrows were working fine and automatically turned green or red based on yes or no. Then I was suddenly unable to access any arrows. I can draw straight black lines between shapes but no arrows. I have tried everything I can think of to get the arrows back to no avail.Any idea what might have happened and how I can get the arrows back working?Thanks

Exporting a mindmap to a spreadsheetIdea

I have to switch to Xmind, because the lucid mindmap does not support exporting a mindmap to spreadsheet. Basically, in a planning session, the whole team of 100 people, using mindmap to collaboration. and as a result, we need to export the mindmap as a spreadsheet so that we can do further planning. The current Lucid mindmap as a csv is so raw format. we either have to make a script to convert it to a csv format that Xmind has, or just switch the whole team to xmind. Right now, we have to switch xmind unfortrunately.

1

mikewilliamsatblock

Rename theme shape stylesIdea

In LucidChart, the “Fill color” and “Line color” menu options display “Theme styles”. There’s an option to “Edit styles”, which allows me to change colors for each style.However, I can’t find a way to rename those styles. Is that possible?

4

Is there an API endpoint designed to work with Mermaid code?Idea

I have a diagram that uses the new mermaid sequence diagram as code feature. The issue I’m having is I’d like to store the mermaid code in my git repository and post it to Lucid through automation. Is there an existing API for this?

2

Product Questions

Bring Everyone to Me

Miro has the facilitation feature “Bring Everyone to Me” that moves everyone following the board to the location that you are on. Is anything similar available in LucidSpark? If not, this is a powerful facilitation feature that should be considered.

kahojjjjjjjjjjj

Product Questions

I want to set the default font to 'Lucid JP'

The current default font is 'Liberation Sans,' but I want to set the default font to 'Lucid JP.'The language in my account settings is set to Japanese.

Product Questions

Timeline is freezing

Hi, I am new to Lucidspark and am trying to use the Timelines function. By default the timeline shows in days, however whenever I click on Weeks or Months my board freezes and I need to refresh it.

Product Questions

Script link URLs

Hi there,I’d like to use scripting when I apply a link to a shape. Use case: I have a JIRA ticket number on the shapes as custom field. And I want to provide the convience of a link on the shape so that one can jump directly to the ticket. For sure I do not want to enter the ticket number twice (once in the custom field and another one in the URL for the link).Is that possible?BestAchim

Product Questions

Help with Arrows?

I just started using Lucid Chart. At first the arrows were working fine and automatically turned green or red based on yes or no. Then I was suddenly unable to access any arrows. I can draw straight black lines between shapes but no arrows. I have tried everything I can think of to get the arrows back to no avail.Any idea what might have happened and how I can get the arrows back working?Thanks

Lucid for Education K-12

Please contact Lucid Support. (Error Code: CE006)

Hi I’m getting the below error. Can you help? Message: Something went wrong during authentication. Please contact Lucid Support. (Error Code: CE006)Flow ID: c0f74d7955cfcd8aTime: 2024-11-20T17:16:40.006Z

Product Questions

Possible BUG when trying to insert data as text

I’m using Lucidchart and I’ve made some aggregation in the custom data: Whenever I try to Insert data as text I’m getting: Is it a bug? am I inserting the data in a wrong way?

Lucid for Education K-12

imagen no se muestra correctamente al importar SVG

Estimados buenas tardes, tengo problemas en la visualización de archivo svg ,Como se puede apreciar en las imágenes, en la imagen 1 se creó un símbolo de una válvula de aguja em adobe ilustrator, en la imagen 2 se puede observar que se pude visualizar correctamente el archivo el cual fue exportado en formato svg, mientras que en la imagen 3 al exportar el svg al la plataforma de lucidchart no se muestra correctamente si me pueden ayudar con esto por favor, lo cual agradecería bastante sin nada mas que mencionar me despido saludos.

Product Questions

New line in element Data field

I used to be able to add a new line in the Data fields of a Lucid element by pressing Shift + Enter. It seems like this stopped working few weeks ago. I can still enter new line by copy-pasting it from somewhere else, but I can't do it with a keyboard shortcut anymore. Has the shortcut changed, is there any other way to enter a new line, or has this functionality been completely removed?

Admin Questions

My documents will not open

URGENT QUESTION: I am trying to open any document on my account and it will not open. The intro screen always gets stuck right where the below picture shows. I need to modify these documents for our proposals. Please help!

Admin Questions

Export a list of all charts

I have an enterprise account and am a Document Administrator (screenshot below of my rights). Is the only way to get a downloaded list of all 8,000+ documents to have Enterprise Shield add-on overview – Lucid?I’m just looking to get basic information on the documents including its name, who created it, who owns it, when it was last edited etc. Normal meta info about our Lucid assets. Our goal is to know who power users are to better understand how we use Lucid at this org.

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