Hey Scott

Thanks for posting in the Lucid Community! The best way to zoom in smaller increments would indeed be to use your scroll wheel and space bar. If you scroll slow enough you can actually zoom in at 1% increments at a time. If you have a laptop with a trackpad you can also zoom using the pinching motion which can also be utilized in 1% increments. 

Hope this helps--let me know if you continue to have trouble I'd be happy to take a "closer" look 🔍 That one was too good to pass up. Cheers friend! 🍻

Thanks.  Nothing I do eliminates scrolling at less than 25%.  Also can I do this by manual choice typing in a zoom % in the lower right view of my app?

The laptop option is not feasible for me based on my setup.

Hey Scott 

Thanks for the reply! Unfortunately this feature is not available however I love the idea--I have passed your thoughts along to our dev team to consider! 

Thank you so much for your idea and the opportunity for us to help make your work easier--firm handshakes 🤝

Scott - you are lucky - my zoom increment is 109%! If I start at 100% and zoom out it goes to 16% and then jumps up to 125%! It won't revert to 100%.. MAJOR bug.

I partly wonder if the zoom % might be a function of the mouse zoom settings.  I believe there are settings for most mice that you can change the scroll length/amount.  I haven't looked into that.  But I also know that I had set my scroll setting to align with my reading and scrolling in email web docs etc.  So it would be useless to keep changing the mouse settings.  It would be ideal if Lucid would allow for a better zoom range in the app.

Hello @justine h @scott c101

In Lucidchart you should be able to zoom to content reset your zoom or input a custom zoom percentage manually by clicking on your current zoom percentage:

Let us know if you have questions!

Thanks Coumba.  I wasn't aware I could just type in a number.  That is very helpful indeed.

On the down side my clicking on the + or - icon is a 25% range/change.  so it goes from 75% to 50% to 25%.  If there's a way to change those settings that would be great.

Thanks again!

Hi Scott

The possibility to manually input a number was likely implemented after your initial message dated February this year.

Regarding using the + and - signs to zoom in and out - the increments are preset and at this time it not possible to amend them. I'm sorry for the inconvenience!

Is there any update on this? I’m currently facing the same issue, and manually typing in a new number is very bad for the flow of whiteboarding when you just want to take a step back, then zoom back in somewhere else. I’d love 5%, or even 10% increments, 25% is just too harsh.

Hi ​@Joran Dox, thanks so much for adding to this thread!

I’m curious if you are exclusively using the zoom in/zoom out buttons on screen shown below? Or are you using a trackpad, a mouse? I think understanding what you are using to scroll around the canvas will help determine if there are other options to help.

We’re also very interested in your feedback and committed to continually improving our products. If you’re willing to share, we’d love to hear more details about what you’d like to see in this experience within this thread. I’ve also converted this post to an idea so that it’s visible to others within the Product Feedback section of the community - from here, they can upvote it and add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

Just tried on a trackpad and there it works fine, really allowing to zoom smoothly by the single percentages (though suddenly I needed to hold ctrl to actually zoom, instead of just scrolling). I rarely use my trackpad though, and usually am plugged in to an external screen, mouse, keyboard, etc. When using my mouse scrollwheel, the zoom buttons at the bottom right (like in the screenshot you added), or ctrl+/ctrl- on the keyboard, they all jump in 25% increments.

Thanks for taking a look at this!

Hi ​@Joran Dox, thank you for your response! I think it may be helpful if you tested the various settings below to see if adjusting these helps! 

Within your document/board settings, under zoom, I would recommend toggling on the ‘animated zoom’ if it’s not on already. You can also adjust the speed and step size of your zoom. Since you most often use a mouse scroll wheel, adjusting the step size will determine how far each scroll of the wheel zooms you in or out.

I’d also recommend double-checking that your navigation mode is correctly set to Mouse, Trackpad, or Auto for the best experience!

To adjust this from within a Lucidchart or Lucidspark document, locate the Mini Map on the bottom right hand corner > click Navigation mode > select your preferred setting > click Save.

I hope this helps! Please let me know if you’re still having trouble or if you have any more questions.

Aha, to save cpu usage I had turned off animations, and I’ve discovered a weird quirk now: I can turn it on, change the step size, then turn it off again, and it works! It’s very surprising that a greyed out setting that you can’t change has effect 😅

I’d suggest to have someone take a look at that, but for me this is solved/worked around.

Thanks, ​@Ambar D !

Oh interesting ​@Joran Dox , thank you for pointing that out! I’ll definitely raise that with the proper team. 

I am happy to hear that this is resolved for you though! Please let me know if you encounter further problems here and I’d be happy to take another look!