Can we permanently set this “navigation settings” to “Trackpad” or “Mouse”?

Hi @specterz, thanks for adding to this thread! There is not currently a way to set a default navigation mode, however, newly created documents should reflect the setting that you had selected most recently. Existing documents will maintain the navigation mode setting that was selected at the time it was created.

Another option for new documents going forward is to Use custom templates to start each document with default settings, with a specified navigation mode. The linked post has more details about how to create and utilize this type of template. Please let me know if you have any further questions!

Hello Amelia! Out of a sudden, whenever I move my mouse towards the edges of the canvas it automatically scrolls in that direction. This happens in all directions, and it’s annoying whenever I want to access the side or top bar. Is there a way to disable this?

Thank you.

Thanks for the post! If you are having trouble with the commands on your mouse/trackpad, please check your Navigation Mode setting. This can be accessed from the View menu located in the menu bar at the top of the workspace in Lucidchart. Please try switching between the different options to see if the behavior changes.
 
If trying the different navigation mode settings doesn't resolve the issue can you confirm what browser you are using? Can you confirm if the issue persists when using Chrome?
 
Thanks for all your help and patience!