Product feedback

Luke V

Update org chart reports automatically from ExcelIdea

I am making org charts for a large organisation and I want them to update who staff report to as soon as that changes in Excel. Can this work?  

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TomaszBryla

Lucid Cards for Jira Data Center - One way syncIdea

Hello,As I mentioned in this Lucid Cards for Jira Data Center - One way sync. It would be nice to have an option to limit the Jira synchronization One-Way globally. Currently it’s possible to change the synchronisation mode only from a document perspective, additionally the Two-Way integration is the default option, from my perspective the Pull changes should be the default. RegardsTomasz

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tsim

Display all options in Lucidchart top menu barSeeking Feedback

I’m using Chrome to access Lucidchart. However, for some reasons, I cannot see the top menu bar, i.e. the File|Edit|Select|View|… I believed it was there before. Any idea how can I get it bac? Thanks!

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Garfield M

Export Lucidchart diagrams to Mermaid codeSeeking Feedback

I use lucidchart for modelling a lot at work and find it really great for creating and managing lots of models. However my work has a requirement to use code based tools - i.e. diagramming tools that enable us to use the code in markdown files like plantuml or mermaid. It would be great if Lucid Chart supported exporting to an industry or defacto standard like mermaid.

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DKirby

Stop burying functions inside menusIdea

The recent UI change to move the lock/unlock layer function inside a context menu is another step toward making Lucid more slower to use. Even creating a new layer is now more difficult; previously, creating a new layer ended with the layer name field in focus and ready to be renamed. The current UI requires more clicks to open the context menu, then choose the rename function.

Forum|Forum|2 days ago

Natalie B

Change tiers in org charts in LucidchartFuture Consideration

Are you able to manually state what 'tier' members of staff should be. We have instances where different tiers/levels report into the same staff. For example this picture I need Head of Development to be Tier 3 (not 2) even though the direct report is still into Tier 1. The child links of Head of Development should also be moved down to Tier 4 (not 3).  

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Forum|Forum|3 days ago

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Nelson R

Revision history for view-only permissionsIdea

Background: I’m primarily a Lucidchart userCurrently, it appears that viewing a document’s change history requires Edit permissions (File → Show Revision History is grayed out without Edit permissions).As a document viewer, I’d like the ability view (and potentially compare) different versions of that document. Use case:Suppose a system’s architecture and behavior are captured using Lucidchart, and document revisions are used for different versions of that system.Non-contributor stakeholders need the ability to understand how past versions (or the latest released version) of that system work.Without this, viewers can only view the latest version of a document. During development, this may differ from the latest released version of the system represented by the document. Suggestion:I’m speculating that revision history is grayed out without Edit permissions to keep read-only users from potentially using the Restore or New From Version features in the revision history sidebar.Would it possible to just gray out those options for users without Edit permissions?Edit: Bonus points if the compare feature also works without Edit access.

5

Forum|Forum|4 days ago

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Stephe

Search, jump to, and highlight shape data in a documentIdea

I Really need a way to search for a shape on a page. I use lucid air wire maps and have hundred of Custome ships on a page. I know how to find my shape and see its custom shape data, what I want to do is search for its shape data and have it highlighted or centered on the drawing.

5

Forum|Forum|4 days ago

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yurybond

Access developer tools with free or individual accountIdea

Is it possible to get access to developer portal with free account. I am planning to use if for open source project (cli for creating diagrams)

Forum|Forum|4 days ago

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speerjoyce1

Use AI to generate flowcharts with swimlanesDelivered

I thought Lucid Chart caught up with the thoughts in my head...and then I was disappointed (I think). I can use the AI feature, but it doesn’t create a swim lane chart. I actually want a two swim lane diagrams on top of one another - one with vertical columns representing business process lifecycle states and the rows to represent our org, vendors, contractors, depts or whatever. This isn’t possible right? I really hoped I could have a template that I could type up with the different variables each time retaining the consistency across all processes. I feel like now I have to do this manually which I don’t have time to do, nor it is efficient. Any thoughts?

6

Chellie E

Anchor link in a LucidchartIdea

Hello community! I am working with a rather large Lucidchart that describes all of our data tables and each table's connections with other tables. In Confluence we are defining each of these tables in greater depth. I'm looking for a way to have a user in Confluence click a link that opens the Lucidchart zoomed in to the exact table described (as opposed to simply opening the file). The behavior is similar to an "anchor link" function. Is this possible?

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rob413

Lock entire diagrams by status to stop editsIdea

Hello,As the title suggests, is there a way to lock completed diagrams to remove the risk of someone on our team (including myself) from accidentally editing? I have seen other posts about changing the status to “approved” or “completed” but this does not prevent editing from my experience.

15

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DCB

Lock the size of a shape in Lucidchart without locking the positionValidating

How can I lock just the size of object?The only option I can find is to lock size AND position. I only want to lock the size of an object and NOT the position. What am I missing?

8

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Antik1987

Please add Azure Fabric IconsIdea

It would be great to have the latest Microsoft Azure icons, especially for Azure Fabric.Thank you in advance!

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Gary Hagen

Planisware Portfolio Management connectorIdea

Looking for a bi-directional connector between Planisware or Planisware PM Lite and Lucid.

GrieserLucid Legend Level 4

Planview IntegrationIdea

Hi There,Would love an integration into Planview (Either project place or Agile place). My company has a mix of Project and Product teams, and being able to integrate the two areas would accelerate planning and alignment with senior leadership. Thanks,Eric

Forum|Forum|9 days ago

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alanw04

Can I edit a Mermaid diagram within Lucidchart UI?Idea

Apologies is this has been asked before.We are using ChatGPT to generate Mermaid code that has worked well to diagram processes into Lucidchart. But we would like to give our end users the ability to modify the diagram further using the Lucidchart UI, and not having to update the Mermaid code. Is there a solution for his?

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Forum|Forum|9 days ago

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Bert

Feature request: Disable WebGL by default for embedded diagramsIdea

When Lucidchart diagrams are embedded (e.g., in SharePoint), WebGL causes dashed lines to render incorrectly or disappear.Disabling WebGL fixes the issue, but this setting resets on every reload and cannot be controlled via embed settings.Requested options:Account‑level default: WebGL off Document‑level setting Embed URL parameter (e.g., webgl=false)This would significantly improve reliability and visual fidelity for embedded process diagrams.

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KRL

Add export padding for selected objectIdea

When exporting a selected object as JPG or PNG, Lucid crops tightly to the outer edges of the shapes. This makes the image look cramped when inserted into slides or Confluence. Please add an export option as:Add padding around selected export with a custom size e.g. 20px Remember my last setting The current workflow adds extra steps and makes repeated exports slower and less polished.

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romubdlp

Create custom connection pointsFuture Consideration

Hello,Is it a regular way to add connection point to image or shape ?Romu

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mbcdefg27

Convert Org Chart to free standing editable shapesIdea

There are formatting limitations to what I can do with the shapes in my org chart that I created from imported data. For example, in an org chart I can’t:Adjust padding inside shapesControl line spacing or text spacingFormat shapes and connectors as flexibly as standard Lucid shapesIt would be GREAT if Lucid had the option to unlink hierarchies and save the file in a way that allows for maneuverability of the shapes/design/text. I don’t want to recreate the entire org chart by drawing all the shapes and adding the text etc.

CHTR_JRB_CO

Resize multiple rows in a table at onceIdea

I found this old post:I wanted to see how I can bump/push this into an official feature request for Lucid. There should be a way to resize all rows (ideally it would be a “resize rows to content” feature) in a table with existing data. today each row is independent and hard to make them the same and look good.

Forum|Forum|11 days ago

Esteban C

Use pattern as fill colorFuture Consideration

I am trying to use patterns fills in my workflow diagram for certain steps but can't seem to figure out where the option is and I'm not seeing any articles about it. Is this an option? Thx!

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Forum|Forum|11 days ago

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olipachi

MCP support ERD shapesIdea

Hey, this is a great step in the right direction but the MCP server seems to be limited in the shapes it exposes to the agent (in my case, Claude Code). When creating ERDs, it seems to constantly default to UML/Table shapes, instead of leveraging the existing ERD shapes that Lucid has.