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Feedback and Feature Requests

Lucid Community conversations are full of feedback about Lucid and airfocus products, and we love that! We're always looking for how we can make our p...

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Lucid and airfocus depend on your feedback and we appreciate you sharing your insights on what you'd like to see in our products! We value your ideas...

F.A.Q.

Lucid integration requests and feedback

Hey there! 👋🏾 I’m Quadeshia, from Lucid’s Business Development team. I focus on growing our Go to Market (GTM) partnerships and building meaningful rel...

Idea pipeline

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1861 Ideas

c.elvey

SVG export with editable textIdea

Over the last 4 years I can see that there has been a people querying the ability for Lucidchart to do a SVG export with editable text. It looks like no one has ever requested it as a feature though so I thought it about time.Given text in an SVG is still exported as a path, it would be good to have the option for an SVG export with embedded fonts. Something that Draw.io offers and would be invalubale for allowing to correct or make changes using inkscape/illustrator. There are a bunch of use cases I can think of. Extending this to .pdfs could be usefull aswell.

5
Zuzia S
Forum|Forum|6 hours ago
michael r
michael r

Exporting a Lucid document as a SVG with editable textIdea

Are we still not able to export .svg files with editable text? (I.E. text will always convert to path) I see this question was asked 2.5 years ago just want to verify that we haven't seen an update.   Thanks

4
Zuzia S
Forum|Forum|6 hours ago
blove

Closed Captions - Presentation modeIdea

For accessibility purposes, it would be great if there was an option for closed captions to be generated on-screen during presentation mode, similar to the feature built into Google Slides.

2
Forum|Forum|13 hours ago
Alex K.

Top toolbar change in LucidchartIdea

Can anyone advise why I no longer see this toolbar in my LucidChart??

24
Ambar D
Forum|Forum|23 hours ago
wongtzeying

Recover deleted 'Flowchart Tools'Idea

I accidentally deleted the ‘Flowchart Tools’ subsection from the ‘Flowchart’ section in the Shapes menu. How do I recover it?

4
Morgan
Forum|Forum|1 day ago
Thomas Stumpp

Smart Container with 3 levelsIdea

Links to Question Smart Containers with 2 groupings | Community (lucid.co) Current:Data linked smart container can only be grouped by one data linked column. Limits:I have 3 level hierarchies (business processes, architectures, capability maps, etc.) and with the current limit I can only auto-generate levels 1 and levels 2. Level 3 can only be a text attribute of level 2. Request:Allow the smart container feature to have a 2nd grouping and another nested array of shapes. All with the same functionality for layouts and other shape formatting.

5
alison cheney
Forum|Forum|1 day ago
simplifytoday

Group parallel connector linesIdea

Feature: Grouped/pinned connector segmentsAllow multiple connector segments—particularly the vertical segments of 90° elbows branching from a gateway—to be grouped or pinned together. Moving any segment in the group should move all grouped segments simultaneously while preserving their relative alignment.This would make it easy to reposition several parallel workflow branches without manually dragging each connector segment individually.  

1
alison cheney
Forum|Forum|1 day ago
Vanessa C101
Vanessa C101Lucidite

Recover deleted breakout boardsIdea

It would be extremely helpful if there was a way for a user to recover an accidentally deleted Breakout Board using the version history or by some other method.  Accidentally deleting a Brekaout Board with a LOT of content is devastating.  I am hesitant to use the feature for any meaningful work because of this.

3
alison cheney
Forum|Forum|1 day ago
AdamG

Bring back the Lucid file menuSeeking Feedback

Bring back the toolbar for File Edit Select View Insert Arrange Share Help Not sure who thought it was a good idea to hide these options under the new “three bar” icon next to the guide title, but I would like it back the old way. Here’s another post that describes the change:  

34
Ambar D
Forum|Forum|1 day ago
Chris

Custom styles and themes for corporate branding that apply to every diagramValidating

Please add the ability to create our own Styles/Themes so we can apply corporate branding standards to our diagrams, ensuring that our users select brand-appropriate colors in their charts is an important part of maintaining our brand identity in our assets.

18
Luisa Mejia
Forum|Forum|1 day ago
D3D_JDK

Edit Existing Custom Color SwatchesIdea

This feels like pretty basic editor functionality that should be way easier to add than AI shenanigans. Right now I’m having to leave Lucid to get diagrams on-brand, and it’s harder for me to evangelize others do their diagrams within Lucid for the same reason. This would be a meaningful UI improvement to be able to have custom theme color sets that can be edited and retained, imported and exported.

2
Luisa Mejia
Forum|Forum|1 day ago
tstice

Easily import themes and styles into LucidIdea

To comply with branding standards, we must use a certain palette of colors, specific fonts, etc. I know I can modify an existing theme to add our theme colors, etc., but it’s a tedious process. There needs to be an easier way to create a custom theme (perhaps by importing it from another application like Word or PowerPoint) and to incorporate other theme elements, like fonts, headline styles, etc.

2
Luisa Mejia
Forum|Forum|1 day ago
ggoodman

Apply an org-wide theme to existing documentsIdea

Summary: Please add an organization-level Theme/Brand Kit that can be defined once and applied to any new or existing Lucid document.Problem: We maintain brand standards (fonts, color palette, line/connector styles, title block/page layout, and a logo). Today, themes are per-document and templates help only for new docs—updating existing documents (such as AI generated documents that are uploaded to Lucid) requires manual work (copy/paste, format painter, re-theming page by page).Request / Requirements:Create an org-level Theme/Brand Kit with: Fonts (heading/body styles) Color palette + semantic tokens (Primary/Secondary/Accent/etc.) Default shape + connector styles Page header/footer/title block components + logo “Apply Theme” action for existing docs with options: Whole doc vs selected pages Update only theme-linked objects vs override manual styling Style/color mapping from old → new tokens Set default for new documents Admin governance, versioning, and optional push updates to documentsValue: Faster creation, consistent branding across teams, easier rebranding updates, fewer manual formatting errors.

2
Luisa Mejia
Forum|Forum|1 day ago
mikewilliamsatblock

Rename theme shape stylesIdea

In LucidChart, the “Fill color” and “Line color” menu options display “Theme styles”. There’s an option to “Edit styles”, which allows me to change colors for each style.However, I can’t find a way to rename those styles. Is that possible? 

6
Luisa Mejia
Forum|Forum|1 day ago
Luisa Mejia
Luisa MejiaLucid product team

Themes in Lucid - We Need Your Feedback!Seeking Feedback

👋 Hi everyone! I’m Luisa Mejia, Product Manager at Lucid.My team is currently looking into ways to improve the Themes experience, and we’d love to hear from folks who use it! If you or your team use Themes, you can reach out to us on this thread or through the link below. Sign up here: https://calendly.com/morr-lucidchart/lucidchart-editor-feedback

0
Luisa Mejia
Forum|Forum|1 day ago
Demogenes

Individual users disable AIIdea

Hi,  I noticed recently that you have enabled AI. I find the feature extremely annoying both in that it keeps popping up automagically but also in the canvas it is present and distracting and there you can’t remove it. Also I do not really wish to train an AI (whatever the kind it is)I am paying for a personal account that does not give me an option to disable AI, as you have for team users.  Would it be possible to implement such an option for normal users?

13
Zuzia S
Forum|Forum|2 days ago
Twikki

Restore old toolbar in Lucidchart editorIdea

Good day, I noticed that it’s becoming very trendy to “hide” all functions all the time, meaning that I have to press much more now than before.Is it not possible to get the old top back when I draw? I really think the new one is absolutely terrible.

2
Zuzia S
Forum|Forum|2 days ago
Jonathan Byrne

Allow for infinite canvas on a Visio importIdea

Being able to export to a VSDX file and import from a VSDX file is an outstanding feature.  I do a lot of UML modeling with Lucidchart and after exporting to a VSDX file, I have an LLM update the file with code changes that were not in the original UML diagram.  The VSDX import is absolutely AMAZING in how well it recreates the Lucidchart diagram.  The only major issue I have found is that it does not create pages with an infinite canvas.  I suspect that is because it is unsupported in a VSDX file.  When you have a document with dozens of pages, it becomes very tedious to navigate to each page in Lucidchart and enable infinite canvas.  It would be great if there was a way to tell the importer to create every page with infinite canvas.  Thank you!

1
Ambar D
Forum|Forum|5 days ago
Network A
Network A

Sort Pages alphabeticallyIdea

I'd like to sort pages alphabetically. How do I do that? I have tried doing it manually by dragging page thumbnails but the thumbnail viewer only shows 42 pages at a time and it is a very slow manual process.I am trying to find a way to re-organize a large 110-page file into more manageable sub-documents. It would be much easier if the pages could be sorted alphabetically so sections could be sorted together and deleted by "section".

3
Leianne C
Forum|Forum|5 days ago
alfacentavra17

Disable Lucid AI panel from opening automaticallyIdea

I see a bug - everytime I open a scheme I see opened window of Lucid AI. I need to disable that. I don't want to use it!

12
alison cheney
Forum|Forum|6 days ago
Luisa Mejia
Luisa MejiaLucid product team

Paths and presentations feedbackSeeking Feedback

Hello! My name is Luisa Mejia, and I am a product manager here at Lucid.My team is working on improving the Paths and Presentations experience. If you or your team use these features regularly, we want to hear from you!  Sign up here: https://calendly.com/lmejia-lucidchart/30min Presentations: Paths: 

2
Forum|Forum|6 days ago
MSmidowicz

Page tab grouping to eliminate clutterIdea

My team would love to be able to group page tabs in a lucidchart diagram. We use lucidchart to create blueprints for our clients regarding entity ownership and structuring. We have our own template document  that we transcribe over to our client’s lucidchart and customize it based on their specific scenario. The problem is that our template document has over a dozen pages for different layouts and it creates a clutter. We’d love to be able to group pages so that a single page is shown, but you can click down on the pages to see the other related pages in that group. 

2
Ambar D
Forum|Forum|6 days ago
MSmidowicz

Select/deselect smart fieldsDelivered

We integrate Lucidchart with Salesforce to create blueprints for our clients. The lucidcharts display information about entities we form for clients. The entity information is located within Smart Fields Layout menu. It would be wonderful to be able to have a “Select All” and “Deselect All” option for the Manage Fields submenu . Currently, all fields are selected and we need to manually select/deselect the fields that are pertinent to that specific entity for the client. Having that Select All / Deselect all option would help improve our quality of work and turnaround time. 

3
Ambar D
Forum|Forum|6 days ago
MenekaR

Add hyperlinks to process flows with Lucid AIIdea

We would like for Lucid AI to have the capability to add hyperlinks directly into our process flows (into a specific data object) if the same name is given.

2
Ambar D
Forum|Forum|6 days ago
Kyloe Digital

Numbered icon setsIdea

Many times we need to share a diagram with a client and it would be ideal to identify the pattern by applying a number to each box. The icon sets are the perfect feature for this, but we can’t add text or numbers to those icons.  The solution would be simply to have allow for a single icon that can accept up to 2 characters of custom text which would be auto-formatted to fit within the icon shape and not affect its integrity. 

1
Ambar D
Forum|Forum|6 days ago
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