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Feedback and Feature Requests

Lucid Community conversations are full of feedback about Lucidchart, Lucidspark, and Lucidscale, and we love that! We're always looking for how we can...

F.A.Q.

What happens to my feedback?

Lucid and airfocus depend on your feedback and we appreciate you sharing your insights on what you'd like to see in our products! We value your ideas...

F.A.Q.

Lucid integration requests and feedback

Hey there! 👋🏾 I’m Quadeshia, from Lucid’s Business Development team. I focus on growing our GTP partnerships and building meaningful relationships with...

Idea pipeline

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1744 Ideas

A
A Bengtsson

Any Updates on the Lucid AI feature for "expand/collapse" feature?Delivered

Circling back to a Product Question that user mterry brought up 3 months ago, are there any updates on the expand/collapse feature and potential release date? It sounded very neat and a lot more manageable than having to create separate layers for it. Link to mterry’s post: https://community.lucid.co/product%2Dquestions%2D3/when%2Dwill%2Dthe%2Dnew%2Dlucid%2Dai%2Dfeature%2Dthat%2Dallows%2Dusers%2Dto%2Dexpand%2Dcollapse%2Dportions%2Dof%2Ddiagrams%2Dbe%2Dreleased%2D12133?fid=3&tid=12133

5
Micah
Forum|Forum|1 hour ago
M
mterry

Can I expand/collapse parts of my diagram?Delivered

During the Lately Lucid webinar on October 1st, 2025, Amy Simek and Bear Shelton demonstrated a new Lucid AI feature (See keynote at 20:40) where you could select a portion of a complex process diagram and click a little “collapse” button in the corner of the selection to turn that part of the process into an expandable/collapsible subprocess. This feature was also alluded to in the Looking Forward section of the Lucid Blogpost “Lately @ Lucid: Accelerating transformation through intelligence”:Looking forwardAdditional features coming to assisted layout include the ability to: Expand or collapse containers and portions of diagrams. (emphasis mine) Auto-expand frames and nudge other frames over as content is added to a frame.  When will this new expand/collapse feature be released for users? Creating, synchronizing, and managing all of the layers in a complex diagram is very tedious. I have several diagrams that I would love to make more dynamic using the expand/collapse feature and I thought this feature would release shortly following the Lately Lucid webinar. 

4
Micah
Forum|Forum|1 hour ago
B
bobbym

Reset zoom with ctrl + 0Idea

I used to be able to hit ctrl + 0 and it would:reset zoom reset to location on canvasThis was useful if I duplicated a diagram and only made minor changes to components within diagram. You could quickly go back-and-forth between tabs to see changes between them.Now ctrl + 0 simply resets zoom, not position on canvas. I can’t do the above any more.Anyone else notice this?

4
B
Forum|Forum|2 hours ago
P
PascalG

Separate Layering for Shape Fill and BorderIdea

I would like the ability to control the layering of a shape’s fill and border independently. Specifically, when overlapping shapes, the fill color (≠transparent) should be able to appear behind other objects, while the border (outline) remains visible on top. Allow shapes to have:A fill layer that can be sent backward independently A line/ border layer that can remain in frontThis would improve diagram clarity when working with layered or overlapping elements, especially in flowcharts, system diagrams, and UI layouts. I currently use a duplicate shape trick: creating one shape for the fill (which I sent backward) and another for the border (kept on top) and then group them together to simulate this behavior.

1
Ambar D
Forum|Forum|2 days ago
D
dustin.hansen

Change icon colorsIdea

I would like to change the color of an icon, in the same way that you can change the color of a shape or a note.Currently all icons are black and this cannot be changed.Related question here: 

0
D
Forum|Forum|3 days ago
S
Simo

Copy shapes to clipboard as images with a transparent backgroundIdea

In tools like Miro and Excalidraw, you can copy selected elements from the whiteboard directly to the clipboard as images (for example PNG or SVG), also with a transparent background. This makes the workflow much easier when creating material for multiple platforms where you want to reuse visuals created in Lucid.In comparison, exporting to an image file, opening that file, copying its contents, and then pasting it into the target platform is not a lean workflow. It is slower, breaks momentum, and results in a large number of unnecessary files that are only needed temporarily for the copy-paste operation.

8
kated
Forum|Forum|3 days ago
T
tsim

Display all options in Lucidchart top menu barSeeking Feedback

I’m using Chrome to access Lucidchart. However, for some reasons, I cannot see the top menu bar, i.e. the File|Edit|Select|View|…  I believed it was there before. Any idea how can I get it bac? Thanks!  

37
E
Forum|Forum|3 days ago
C
craigroch

Date FormatFuture Consideration

The date format for “modified” when viewing documents is in the US mm/dd/yyyy format; there should be an option to either personalise this, or the date format should be taken from regional settings.The dd/mm/yyyy format is by far the most commonly used across the globe.

6
Ambar D
Forum|Forum|3 days ago
C
CraigC

Match date format to user's location across LucidFuture Consideration

Please allow the date format to be customise to the user’s locale. There’s only one country that uses mm-dd-yyyy format so in an international context this is really confusing. I don’t want to have to keep wondering what the date means and this leading to confusion.For me, if I was involved in a buying decision in buying Lucid then this would be a flat no from me at this point.When importing from jira, the date will come through in ISO format, therefore there is no issue with Jira - the presentation layer is abstracted from the underlying format and codified through locale logic in Lucid. 

17
Ambar D
Forum|Forum|3 days ago
Gil M
Gil M

Remove Word From DictionaryIdea

I added a word to my dictionary that should not have done. How can I edit my personal dictionary?

4
R
Forum|Forum|4 days ago
S
sthansen

Allow users to remove words added to the dictionaryIdea

I accidentally added a misspelled word to the dictionary when reviewing the spell check results. I would like to be able to curate and add/remove/update the accepted spellings for words I have added to the dictionary. Please add the ability to see words added to dictionary and allow me to delete it. Unfortunately it is a label I use often and now won't be checked for spelling across my many Lucid documents. 

1
R
Forum|Forum|4 days ago
tlykins
tlykinsLucidite

Process Agent in Lucid AISeeking Feedback

We are excited to share an update to our AI functionality today.We have released our newest Process Agent (beta)! 🎉It can be found within the Lucid AI panel and provides a guided experience to creating process documentation. We are excited to see how you will use this agent to assist in capturing your processes. Please share your feedback on this experience here in this thread.  Here are some discussion topics to kick things off! ⤵️Questions:How do you imagine using the process agent in your workflow? What is one specific capability you’d like to see added? Which part of the process do you find yourself manually ‘tweaking’?Finish the sentence:The process agent helped me to build [insert your use case] I tried using the process agent for [insert your use case] but I ran into trouble when it came to [insert your pain point] We are excited about this new offering and can’t wait to hear about how you and your teams are leveraging it!

7
C
Forum|Forum|4 days ago
B
brightpawsolutions

Medical & Veterinary Shape LibrariesIdea

Can we have medical and veterinary hospital shapes? Examples: human patients and animal patients, x-ray, surgery, diagnostics, medication, treatment, etc.

2
K
Forum|Forum|5 days ago
S
Sebastian G.

Support exact numerical shape and wall measurementsIdea

I am currently designing a floorplan for a company. I wish there were a way to just type in the dimensions of e.g. a wall or an area instead of having to drag them to be the right length. especially with larger dimensions this becomes very fiddly and imprecise rather quickly.If you made it so that the measurements alongside the wall could be clicked and then edited to the desired length by just typing in the exact number, that would be awesome.Same goes for any given shape.

3
Ambar D
Forum|Forum|5 days ago
S
Sn4k3Eye

Set exact measurements in floor plansIdea

I create large floorplans for big buildings. When i need to set a shape to a exact measurement (for example 10 meters x 4 meters) it can be very hard to drag the shape into the exact measurement by centimeters. It would be very nice with a box where you could set the measurements for that shape or a rightclick menu for settings for that shape where you could do the same. Also when dealing with large floorplans its impossible to add text as 96pt is barely visible with floorplans of this size. There is currently no way to add text that is visible on floorplans this large. The floorplan i am now working with will be 200 x 200 meters when im done, everything needs to be by exact measurements, so when dealing with floorplans of this size it would be nice with some tools like mentioned above.

4
Ambar D
Forum|Forum|5 days ago
R
RD Quality

Turkish Language Localization Support for Lucid SuiteIdea

We would like to request Turkish language support for Lucid.This would significantly improve usability and accessibility for users in Türkiye and support wider adoption.

1
Zuzia S
Forum|Forum|5 days ago
M
mpryor

Ungroup Mermaid flowcharts in LucidchartIdea

When you utilize Mermaid code to generate a flowchart the system automatically groups every node together and the only way to edit them is through the “Diagram as Code” section. Being able to ungroup these so that individual nodes can be edited on the canvas would be very helpful.

2
Ambar D
Forum|Forum|5 days ago
R
Rob Clifton

Add a freehand drawing pen to LucidchartIdea

How do I select to draw freehand or with a pen in lucid chart. This is a basic feature, I’m on the web and can’t find anywhere how to do it. Regards, Rob

8
G
Forum|Forum|6 days ago
chrisklaus
Lucid Legend Level 5
chrisklausLucid Legend Level 5

Shape library for DatabricksIdea

It would be great to have out of the box a Shape Library for Databricks.

7
Ambar D
Forum|Forum|7 days ago
DV59
DV59

Text justification: Flush to both left and rightIdea

Thank you for providing a good drawing tool. How do I justify text such that the spaces between words and between are stretched or compressed in order to align both the left and right ends of consecutive lines of text? My figure is a timeline that has numerous paragraphs of text and would look much better if the text in the text box could be justified so the text is flush to both the left and right sides

2
Zuzia S
Forum|Forum|7 days ago
L
lolex

JustificationIdea

Hello Lucidchart, my English isn´t  very well but I´m trying rn to post this. I´d like that you add the option of justification, in other words, put the text with the same size and fits with the other lines. I love this app and really want this option.  I hope that you can read this and know that others regions and countries know your app.

1
Zuzia S
Forum|Forum|7 days ago
C
Chris_B

Ability to recall prompt used for AI flowchartsIdea

Having ability to pull a previous prompt to modify and update process mapping would be invaluable - AI concepts of transparency, explainability, opacity - OECD components / EU AI Act. 

3
V
Forum|Forum|7 days ago
Nigel T
Nigel T

Change infinite canvas default behaviorIdea

Its started happening recently that when I go to create a new Lucid Chart that the "Infinite Canvas" option is defaulting to ON which the first action I have to do is turn it off. Is there a way to change the default behavior so Infinite Canvas is toggled off unless I want it on for a specific document? 

8
N
Forum|Forum|7 days ago
K
kcrossley

Copy Tab to Another FileIdea

Just like MS Excel’s “Move or Copy” feature, users should be able to either move or copy Lucid Chart tabs from one file to another…Right-Click a tab. Select “Move or Copy”.If “Move,” prompt user with a “To file” option. If “Copy,” prompt user with a “Create Copy” option.Select the target file. Click “OK”. Tab is moved/copied based on previous selection. END

4
Ambar D
Forum|Forum|9 days ago
D
Darren Trzynka

Architecture enforcement with AI and MCPIdea

I would like to use Lucid MCP as part of an agentic SDLC flow with the ability to enforce architectural standards with the underlying prompt used for generation/update of architectural diagrams.  Ideally this would be configured at a broader team level for skills/guidance/instructions that everyone could use.  An example would be I have an API using API Gateway backed by a Lambda that is creating a file on S3 which will then sent to an ETL job using Glue that then parses and adds metadata to a database in Aurora.  All of the objects, images, lines/connectors would adhere to a standard such that I can describe in human language what is required and I know it will adhere to our standards.  

1
Ambar D
Forum|Forum|9 days ago

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