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Feedback and Feature Requests

Lucid Community conversations are full of feedback about Lucid and airfocus products, and we love that! We're always looking for how we can make our p...

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Lucid and airfocus depend on your feedback and we appreciate you sharing your insights on what you'd like to see in our products! We value your ideas...

F.A.Q.

Lucid integration requests and feedback

Hey there! 👋🏾 I’m Quadeshia, from Lucid’s Business Development team. I focus on growing our Go to Market (GTM) partnerships and building meaningful rel...

Idea pipeline

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1830 Ideas

P
patrickpereira1988

Replace indicator line with square placeholders in dynamic tableIdea

Hello.What if you replaced those indicator lines with grey placeholders for more accurate positioning in the dynamic table?Since everything adding has a square selection around it whether it's a post-it note or a circle it shouldn’t be a problem. The issue right now is that you can drop a post-it note or a shape beside another object and unless you move it close enough to trigger the indicator line on the left side or right side of that object it will move above or below instead. This issue is prominent when there is an empty spot beside another object instead of moving an object between two other ones. There could be a grey placeholder instead and then the object could snap into place. Thank you for your time. Bye.  

6
Kelsey Gaag
Forum|Forum|1 year ago
J
JoshJefferis

Sticky note authorship claiming - semi-automationIdea

This idea is regarding ownership of sticky notes when they are copy and pasted.The current 'claim ownership' button is useful to those that know about it, but it would be great if when a user copies and pastes sticky notes from a different author, a prompt flashes up saying something like 'claim ownership of these sticky notes?' to which they can respond yes or no and then it's a semi automated but still flexible process.The functionality exists - it’s just a semi-automated prompt that would make the process faster and easier (and more intuitive to inexperienced users).

1
Ambar D
Forum|Forum|1 year ago
Aaron S
Aaron S

Linking from one element to another in a spark boardFuture Consideration

Greetings folks! I'm working on a map of all of our internal documentation topics and want to be able to add a link from one element to another similar to an anchor link. Is this possible? If so how would one accomplish that?    

36
Kelsey Gaag
Forum|Forum|1 year ago
Ryan A101
Ryan A101

Draw multiple lines between multiple shapes at the same timeIdea

Hey!  I would like to highlight multiple shapes that are arranged in a line and add lines between all of the shapes at the same time. Is there a method/button for this or do I need to connect each shape one-by-one

4
Leianne C
Forum|Forum|1 year ago
E
emma.b

Is there anyway to not show the frame outline when using paths?Idea

Hi,I want to present my lucid to a meeting tomorrow (hence it is time sensitive and I would appreciate any answer :) ). To do so I am using the “Paths” functionality. However, it shows the outline of the frames in a dark purple color which is… ugly. 

4
Ambar D
Forum|Forum|1 year ago
M
MarkTerrington

Beyond the Flex Polygon (Circle Shape with segments)Idea

Hello,Long time listener, first time caller :)I have used the Flex Polygon shape to create some specific shapes that are not in the library of things you can use, but there are always things I need to do that are not available (from my limited understanding) in the Lucid product.I want to create some comparisons so need to be able to split a “circle” into segments and colour those segments.How would I re-create the following: Thanks for your help in advance.Cheers,Mark

5
Leianne C
Forum|Forum|1 year ago
J
jokeMegaSwiss

Can Lucid generate venn diagrams from input data?Idea

I’m looking for a tool (paid is fine, free is better) which can generate a venn diagram from input data, ideally from Google Sheets, which can generate and update a venn diagram automatically, similar to DeepVenn, but more collaborative.Can Lucid to this? If so, how? If not, can you recommend a tool that does? Thanks!

1
M
Forum|Forum|1 year ago
S
shilpa0716

Add last updated date in the Lucid pageIdea

Hi team, Love working on Lucid.I am a Business Analyst and often have to work with different versions of a diagram. Adding a field which captures the last updated date and time would be super helpful for peers to see when the last change was made on a document. I am sure many users would benefit from this feature/label as we often have to work with latest versions of a diagram. Currently I have to remind myself to add the last updated date manually in a text, next to a diagram, every time I make a change.Looking forward to this update in the future :) 

1
Ambar D
Forum|Forum|1 year ago
A
Arvid Haugen

Ability to add all tables when importing ERDIdea

If you have 100+ tables and import them to lucidchart it is time consuming to drag and drop every single table. Suggest that an “import all” function is implemented.

4
Ambar D
Forum|Forum|1 year ago
M
maxM

Add read-only setting to prevent accidental changes while navigating/moving around a boardIdea

Quite often, I navigate through a dashboard that I can edit in general, while I just want to review a few things, and accidentally change something (drag-and-drop is the most often case). In such situations, I’m missing a way to quickly change into read-only mode. I change the …/edit in the URL to …/view, but it doesn’t feel consistent. A dedicated control that does this would be very appreciated (and probably easy to add). Thank you in advance.

4
Ambar D
Forum|Forum|1 year ago
B
BenWhite

Create a way to move rows up/down within a table using button in the Table Contextual Panel?Idea

There should be a button within the Table Contextual Panel under Advanced Options to move the selected row either up or down.This saves time, reduces clicks, and makes users happy.

2
Kelsey Gaag
Forum|Forum|1 year ago
itay.baranes@cyberaseon.com
itay.baranes@cyberaseon.com

Open a document in read-only modeIdea

Is there a way to open a document in read-only mode ?  Every time I open a document and just view it and maybe set zoom ratio for example the document is updated with my name as last editor. Thanks

9
Micah
Forum|Forum|1 year ago
P
peterp

Better user iconsIdea

LucidChart has an embarrassingly low count and quality of user icons. I would argue that a User icon is one of the most commonly used icons aside from basic shapes. Here is LucidChart’s result for User in the shapes library:The top result isn’t even “User icon” and leads to a blank image. The rest of the images are either irrelevant, have extra adornments, or are of low quality. For contrast, here is a set of user icons found on Google image search: 

1
Morgan
Forum|Forum|1 year ago
C
Cloud Cedar

Keyboard Shortcuts for table-like shapes - add/remove rows and columnsIdea

I would like keyboard shortcuts to manage rows and columns for table-like shapes (Swimlanes, Entity Relationships, etc). We already have the ability to select and drag rows/columns - I would like to be able to add or delete rows and columns with a keyboard shortcut.When I’m designing data models, I often have 20+ fields I need to list, and I don’t always know how many fields I’m going to need - it’s tedious to add them one-at-a-time with right clicks, or have to swap to the mouse when I realize I need to insert one more.I would even be ok with a 2-step shortcut, the way Google Sheets does their row/columns shortcuts:Ctrl + Option + i, then r to add row above Ctrl + Option + i, then b to add row below Ctrl + Option + i, then c to add column left Ctrl + Option + i, then o to add column right Ctrl + Option + e, then d to remove row Ctrl + Option + e, then e to remove column

3
Kelsey Gaag
Forum|Forum|1 year ago
C
ccrawford

Allow for Disabling License Request ButtonIdea

We have enabled SCIM within our environment. We want all requests for a new user or updated license to go through our standard request process, which includes requesting manager approval. We have turned off the auto license settings and created a custom message for users directing them to use our service catalog. It would be nice to be able to disable the “Request License” button, so a request wasn’t submitted to the Lucid admin for them just to deny because it is not part of the approval process.

7
Ambar D
Forum|Forum|1 year ago
Jessica D
Jessica D

Embedding single page/changing default page in embed codeIdea

Hi I saw a few posts on this from Nov 2020 has there been any update on how to embed a single page as opposed to the whole document and/or select which page the embed code defaults to?  https://lucidchart.zendesk.com/hc/en-us/community/posts/360074564451-Is-there-a-way-to-select-the-default-page-in-embed-code- 

7
Ambar D
Forum|Forum|1 year ago
taylormayfield
taylormayfieldLucid product team

We need your thoughts on our NEW Product Discovery Templates!Seeking Feedback

🚀 We're excited to share our brand-new product discovery templates with you! Check them out and let us know what you think.Jump into the phase that speaks to you:🔍 Research – If you’ve conducted user or market research, check this out!💡 Ideate – Got experience brainstorming? See how this template sparks ideas!🛠 Prototype – Built early versions of a product? Give this a try!🧪 Test – If you’ve run usability tests or gathered feedback, this one’s for you!🎯 Align – Worked on product alignment or strategy? Let us know what you think!💬 We’d love to hear your thoughts! Here are a few questions to get you started:What are your first impressions of this template? How well does it align with how your team approaches product discovery? Are there any areas that could be improved? If so, what changes would make it more effective? What aspects of the template do you find most valuable? Are there any gaps that should be addressed? How does this template support collaboration and decision-making within your team?Your insights will help us refine these templates—drop your feedback below!

5
Ria S
Forum|Forum|1 year ago
D
David Steinke

Customize Jira card data fields and layoutIdea

For the Jira cards in Lucidspark, I would like to be able to customize what data appears on the card. Currently only certain fields are visible on the card, with the rest of the fields only available by clicking “Edit”. I would like to be able to select specific jira fields to appear on the card. Some fields are more useful to us and therefore would help us in planning and roadmapping. For example, the “priority” field is not utilized by my team, but it appears in the card by default. 

5
Ambar D
Forum|Forum|1 year ago
T
twbarton1

Edit the color of the Find selectionIdea

When using the find function it highlights the text with a kind of peach color. I use various text background fill colors which can make it difficult to locate the found text in a complex diagram.Is there any way to change this color? I looked and I suspect not so may need to be a suggestion for enhancement.

3
Ambar D
Forum|Forum|1 year ago
M
MohammedAhteshamPREDICTif

Allow zoom level when custom crop during exportIdea

Export document > Custom CropUnable to zoom precisely where I want it to be cropped. During the crop session the view is of the WHOLE chart .. which makes it really hard to be precise where to set the crop edges.

5
Ambar D
Forum|Forum|1 year ago
M
markbrown80

Copy tab to another fileIdea

It would be nice to be able to copy/move an entire tab.

2
M
Forum|Forum|1 year ago
NetEng01
NetEng01

Generate a Network Diagram from topology information imported from ExcelIdea

The ability of Lucid chart to generate a Network topology diagram based on data imported from Microsoft Excel or CSV file. The imported data would be similar to output from CDP or LLDP neighbor discovery. This would include source and destination host name, source and destination IP addresses and source and destination interface name.A second part to this would be the selection of the shape(s) to use for the diagram.

1
Kelsey Gaag
Forum|Forum|1 year ago
R
Romuel

Keyboard shortcut to lock size and position of objects in LucidchartIdea

I’d like to be able to do something like Ctrl-L to lock the size and position of selected objects. I can’t find a keyboard shortcut for this.

1
Ambar D
Forum|Forum|1 year ago
P
pbmcc2

Add crop ability to printing in order to print part of a documentIdea

When exporting to PDF there is a very useful option to crop canvas (export only part of the diagram). However it would be also useful to have such option when using Print.

1
Ambar D
Forum|Forum|1 year ago
L
luciduser1000

Show comment bubbles on top of everythingIdea

In a page I’m collaborating on, it’s hard to see the comment bubbles left by others. They are occluded by other objects and shapes on the page, and may be invisible. Having a default-on option to show comment bubbles on top of all other objects, or maybe a toggle when the comment pane is open, would greatly improve the ability to see these comments

1
Ambar D
Forum|Forum|1 year ago

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