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Feedback and Feature Requests

Lucid Community conversations are full of feedback about Lucid and airfocus products, and we love that! We're always looking for how we can make our p...

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Lucid and airfocus depend on your feedback and we appreciate you sharing your insights on what you'd like to see in our products! We value your ideas...

F.A.Q.

Lucid integration requests and feedback

Hey there! 👋🏾 I’m Quadeshia, from Lucid’s Business Development team. I focus on growing our Go to Market (GTM) partnerships and building meaningful rel...

Idea pipeline

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1809 Ideas

Benchawan P
Benchawan P

Reposition default text box around shape in LucidchartDelivered

I would like to move the text "Receiving drum 50 m3" from under the object to beside the object. Would you please teach me?   Thank you very much

39
Ambar D
Forum|Forum|12 hours ago
Brad B103
Brad B103

Move shape text box to different location around shape in LucidchartDelivered

Looking for a new feature in Lucidchart to move the text field of a shape to a different location.  For example all shapes have the text field at the bottom of the shape but there are times I need to move that text field to the sides or the top of the shape instead.  The work around now is to delete the text in the text field that comes with the shape and use a custom text field instead.  It would be nice to be able to just move the shape's text field to a different arrangement around the shape instead as the shape's text field will always stay with the shape unlike a custom text field where you have to group it together.  I used this feature all the time in Visio but it is missing in Lucid.

10
Ambar D
Forum|Forum|12 hours ago
E
EthanLucid product team

How do you want to use Mermaid diagram-as-code in Lucidchart?Seeking Feedback

Hello Lucid Community members! I’m a product manager for a team working on Mermaid diagram-as-code in Lucidchart. As we build better support for Mermaid in Lucidchart, we want to understand how you use Mermaid in your workflow, where Lucidchart is currently involved in that workflow, and how we can improve so that Lucidchart can be integrated more seamlessly into your workflow. Goals:Understand how and why you use Mermaid diagram-as-code See if/how Lucid is currently used in your work with Mermaid Learn how Lucid could improve your diagram-as-code workflow Collect feedback on what you would ideally be able to do with Mermaid in Lucidchart 💡 Some Discussion Starters 💡 🧜‍♂️ Where is the initial mermaid code coming from? Is it committed to your repository?   Are you using a tool to generate it?🧜‍♂️ Once the mermaid is imported into Lucidchart, what types of things do you hope to be able to do with it?  Add and delete shapes and lines? Change colors and styling? Modify layout?🧜‍♂️ Once the diagram looks the way you want it to in Lucid, what do you want to be able to do with it? Share the diagram with someone else?  Present to someone else? Collaborate with other stakeholders? –  Name their titles. Embed the diagram somewhere else? Export and commit the modified mermaid code back into your repository?🧜‍♂️ Which types of mermaid diagrams would you like to be able to use?flowchart, sequence, class, ERD, state diagram, mindmap, C4 diagram, gantt, requirement diagram, user journey, pie chart, quadrant chart, gitgraph diagram, timeline Are any of these diagrams more commonly used than others?🧜‍♂️ What is the lifespan of the mermaid diagram? How is it being used again after the initial creation and collaboration?Do you refer to it again in the future? Is it used by others, and if so, how? If the diagram isn’t used again, does the mermaid code in the repo get used/referred to in the future? When, why? (examples are welcome)🧜‍♂️ What are the most painful aspects of this workflow? What is the single most painful aspect?🧜‍♂️ What do you wish Lucid would change or improve to make this workflow better for you?Rank your wishlist from most desirable to least desirable.

5
E
Forum|Forum|16 hours ago
john.a.lopez
john.a.lopez

Expand Lucid AI capacity and limits for complex diagram generationIdea

i have been using Lucid AI to create simple class diagrams from CSV structured data. said data is structured as:Index,SourceSystem,Direction,Data,TargetSystemID01,FI,Inbound,SomeKindaDATA,BRIDGEID02,FI,Inbound,OtherKindaDATA,PATE …The result would be: the above data source has 293 rows, pasted into the canvas as a CSV data sourceit is processing 10 rows at a time. The prompt is as follows:you are an expert in infrastructure diagramming using simple class diagramming techniquesyou will be creating a systems diagram with relationshipsit will be structure like a mind map with XXXX in the middle, and outlying systems as leaf nodesyou will use the following CSV data source table on the lucid canvas pasted into the lucidchart documenthas the following column meanings: Index - unique relationship id SourceSystem - is a system Direction - is the direction of the relationship: - Inbound = TargetSystem is from end, and SourceSystem is the to end of the relationship - Outbound = SourceSystem is from end, and TargetSystem is the to of end the relationship Data - is the transactional data on the relationship sent from between TargetSystem and SourceSystem TargetSystem - is a systemcreate a basic system model using boxes for systems and lines for relationshipscolorize each system based on: - SourceSystem = DARK GREEN line - TargetSystem = DARK BLUE lineuse a small diamond arrowhead for the FROM end of the relationshipuse a closed arrowhead for the TO end of the relationshipMake the layout to be export friendly to reduce crossing linesMake all lines where the FROM system is the SourceSystem color MAGENTAMake all lines where the FROM system is the TargetSystem color GREENeach iteration is initated:>draw all systems and interconnecting relationships from RelationshipID equals ID01 through ID10this worked until ID40 then it began to errorQQ: are there any recommendations to get this to work?Thanks

9
Leianne C
Forum|Forum|21 hours ago
S
Smartsheet Guru

Dark ModeFuture Consideration

It’s as bright as the morning sun and my eyes can’t handle it! Please add dark mode for all the Google AI reasons below (I ask AI what is dark mode :) Dark mode is a feature that changes the color scheme of a device or application from light to dark, with the goal of reducing eye strain, saving battery life, and making it easier to use in low light: Aesthetically pleasing: Some people find dark mode more aesthetically pleasing. Reduces eye strain: Dark mode reduces the contrast between the screen and the environment, which can help with eye strain.  Conserves battery life: Dark mode can help save battery life on devices with OLED or AMOLED screens, since black pixels can be turned off completely.  Easier to use in low light: Dark mode can make it easier to use a device in low-light environments.  Improved accessibility: Dark mode can improve visibility for people with low vision or who are sensitive to bright light. Dark mode is available on many smartphones, including iPhones and iPads. You can also enable dark mode on websites and in browsers, such as Chrome. Dark mode was originally the norm, before light mode became more common. When personal computers were first available, monochrome monitors were the only option, and the phosphorus used in the monitors appeared dark on the screen

9
D
Forum|Forum|1 day ago
A
alfacentavra17

Disable Lucid AI panel from opening automaticallyIdea

I see a bug - everytime I open a scheme I see opened window of Lucid AI. I need to disable that. I don't want to use it!

8
Ambar D
Forum|Forum|1 day ago
K
kcrossley

Add height and width to swimlane contextual panelIdea

STORY:As a Lucid Chart user, I need both height and width options added to the Swimlane Contextual Panel so that I can set the height and width of all lanes in the pool at once. ACCEPTANCE CRITERIA:In the Lucid Chart Swimlane Contextual Panel:Add “Height” and “Width” fields under Layout > Advanced Options, . Position both fields side-by-side,  between “Lanes” and “Orientation”. Allow users to input values corresponding to File > Settings > Document Settings > Canvas and Page > Units. Include control to increase/decrease values with mouse-click. Include “Fix Aspect Ratio” check box that when selected will cause the lane to dynamically adjust height when width is adjusted or width when height is adjusted. 

2
J
Forum|Forum|2 days ago
Bruce D
Bruce D

VS Code extensionIdea

Hey Lucid Team!I and many of my coworkers and fellows across the internets would love to see a VS Code extension for Lucidchart. We all have licenses for Lucidchart but we want to maintain our diagrams within the codebase right inside VS Code. Right now we are using .drawio files to do this simply because there are some great drawio extensions out there. Can you help us out?ThanksBruce Denham

6
Ambar D
Forum|Forum|2 days ago
MICHAEL
MICHAEL

Hide page tab in a Lucidchart documentFuture Consideration

I have a page within a document that I would like to hide.  I likely won't include it in the final document but I don't want to delete it justo in case.

14
Micah
Forum|Forum|2 days ago
T
Timmy G

Lucid AI unable to edit sequence diagram after initial generationIdea

Hi not sure if this is a bugBut when generating a sequence diagram I notice after creating the initial query if creates fine but when it suggests updates (eg add error handling etc) or I ask it to udpate anything the AI is not able to update its own work. Can this be addressed as it makes complex diagrams easier to do manually. 

8
Ambar D
Forum|Forum|2 days ago
Ethan.G.Miller
Ethan.G.Miller

How can I track which collaborator have made changes to my document?Idea

Is there a way to track who has created or changed a specific shape or sticky note beyond color coding?

5
Ambar D
Forum|Forum|2 days ago
Vasu
Vasu

Download comments and notesIdea

Hey - How can I download my chart including comments and notes? - Which solutions are available?  

5
Ambar D
Forum|Forum|3 days ago
tstone
tstone

Add comment timestamps to comment threadsDelivered

When viewing the “Comments & Tasks” pane, comments have timestamps: However, when viewing a thread of comments, those timestamps do not appear: It would be great if timestamps showed in both places!

5
Ambar D
Forum|Forum|3 days ago
P
panapil

Export commentsIdea

Is there a way to export comments exclusively from a tab? I have quite a lot in the entire document. Curious to know if we can export any of them selectively.

3
Ambar D
Forum|Forum|3 days ago
J
jeremy.davis

Incorporate additional shape libraries into AI engineIdea

While trying to generate process maps using Lucid AI, I quickly noticed that you are not able to use the BPMN 2.0 shape library. It would be great, since our team’s governance requires us to use these shapes, to be able to have the AI engine generate diagrams using these shapes when necessary.

3
Zuzia S
Forum|Forum|3 days ago
B
Bryce Leedham

Allow custom attributes to be embedded in documents as auto-textIdea

I would like to be able to use the custom document attributes we create as auto-fill text in the same way that the author name / document name / etc. can be inserted from the file > insert menu.

1
Zuzia S
Forum|Forum|3 days ago
Greg C101
Greg C101

Notes for each user accountIdea

I would like to be able to store comments/notes in a multiline text field on each user record in the User Administration screen.   Based on Usage data, we often contact users to see if we can convert them to read only or remove their accounts if not active.  If a user wishes to retain their account it would be good to have the comments right in Lucid in the Admin screen so we don’t have to track it offline in spreadsheets.

1
Zuzia S
Forum|Forum|6 days ago
S
SebR

Network PipeIdea

Hi team, following up on a 8 years old thread,   Could we have more in depth networking icon like network pipes, taps, packet brokers etc?  

1
Leianne C
Forum|Forum|6 days ago
M
MarkTerrington

Update diagrams via code export & re-importIdea

Hello,I have a lucid diagram that represents the application landscape of a company.  There are 900+ shapes; applications represented by rectangles that are interconnected using lines that represent interfaces. It is a very large diagram, so when you come to add additional applications and integration you spend a lot of time reordering and reworking the layout.  Which is a pain and very time consuming.I did consider exporting the landscape, updating the code that defined the diagram and then re-importing.  I can do this in other applications, and it is often quicker and less prone to errors.  The issue with Lucid is that the file types for both import and export are not the same.If I export JSON there is no information on how things are connected or the coordinates of the shapes.  SVG does provide this.Importing files has a very different file type selection - the closest being the Draw.io XML format.It might take me minutes to export a diagram change the underlying shape code and reimport to show additional shapes and connectors.  The same “in app” would take me hours.Has anyone else tried this approach and did they find a solution to help reduce the hours of moving shapes around a page?Thanks for your help in advance.

5
Leianne C
Forum|Forum|6 days ago
C
christian-xcvo13

Disable "tidy up" prompt on shape selection in LucidValidating

Is there a way to disable or dismiss this prompt from showing? It’s extremely annoying to have this pop up every time I select the same group of items.

16
Micah
Forum|Forum|7 days ago
yngndrw
yngndrw

Ability to set a default spell-check language for new documentsIdea

It is not currently possible to set a default spell-check language to be used used for new documents. Once a document has been created, the language can be changed within the document settings but this only affects that specific document. Whenever I create a new document, it defaults to US English - I presume this is because our account’s data region is set to the US. (We’re a multi-national) Unfortunately this means that whenever I create my own documents, I have to manually set the spell-checker language to UK English each time. It would be nice if the default could be set within the user-settings area.

7
Ambar D
Forum|Forum|7 days ago
P
Piotr_Kozuchowski

ERD - Allow moving or copying fields across EntitiesIdea

It would be helpful to support moving or copying individual fields between Entity blocks. In scenarios where fields need to be consolidated into a different Entity or reorganized across multiple Entities, the current behavior copies the entire Entity when a field is selected, making field-level restructuring difficult. Providing a way to copy, cut, or move individual fields directly between Entities would improve flexibility and efficiency when editing configurations.  

1
Ambar D
Forum|Forum|8 days ago
J
Jim S

Move undo button to top menuIdea

I found it in the bottom right corner of the screen. This is an unwelcome and deeply frustrating change.I would love to know how to put it back.

18
Ambar D
Forum|Forum|9 days ago
jimmy
jimmyLucid product team

Excel two-way sync is now available!Beta

I am excited to share that we have released two-way data syncing with Excel for enterprise accounts!Your board and excel files will sync to show the most up-to-date information, no matter where you made changes! We are excited to share this advanced functionality with you and your teams.  Try it now!

18
T
Forum|Forum|9 days ago
D
Demogenes

Individual users disable AIIdea

Hi,  I noticed recently that you have enabled AI. I find the feature extremely annoying both in that it keeps popping up automagically but also in the canvas it is present and distracting and there you can’t remove it. Also I do not really wish to train an AI (whatever the kind it is)I am paying for a personal account that does not give me an option to disable AI, as you have for team users.  Would it be possible to implement such an option for normal users?

4
Zuzia S
Forum|Forum|9 days ago

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