Product feedback

SharmilShahLucid Legend Level 3

% Completion MilestoneIdea

With bi-directional sync to Azure DevOps, it’s possible to bring DevOps data into Lucidspark and build timelines. However, the current experience is missing key execution insights such as milestones and percentage completion within the same template. Adding automatic % completion—calculated based on completed child work items—and reflecting it visually through a progress bar would significantly enhance planning, tracking, and status visibility.

SharmilShahLucid Legend Level 3

Lucid "Follow Me"Idea

The Challenge: Understanding Complex Diagrams Without Live MeetingsHighly technical diagrams—such as ERDs, cloud architectures, and complex user flows—often require live walkthroughs to fully understand. When stakeholders open these diagrams asynchronously, they can feel overwhelmed by the complexity and lack the necessary context to interpret decisions, intent, and flow.While video integrations exist today, they sit outside the diagram experience and do not fully solve the problem of contextual understanding.The Core Problem: The Context Gap Fragmented workflows: Creating an explanation requires switching tools, recording separately, and linking content back—adding friction and discouraging frequent updates. Passive explanations: Video overlays don’t move with the diagram, forcing users to mentally map commentary to visuals. Meeting dependency: Teams still rely on synchronous meetings just to explain asynchronous documentation, reducing the value of visual collaboration. The Idea: Lucid “Follow Me”If Lucid introduces a feature called “Follow Me” (or a different name) which is a native, context-aware board walkthrough experience that records both the creator’s voice and their exact interaction with the canvas. This will be a game changer for Lucid as users need not to use third party app (and my org doesn’t allow) and viewers can follow what instructor is doing.

SharmilShahLucid Legend Level 3

Universal CanvasIdea

Users are currently forced to context-switch between Lucidspark (for messy brainstorming) and Lucidchart (for technical flows). The Idea: Lucid One. Merge the two engines into a single "intelligent canvas." The Enhancement: A single board where you can toggle "Draft Mode" (free-form Spark tools) and "Engineering Mode" (structured Chart tools) on the same workspace. Benefits: It eliminates the friction of "exporting to Lucidchart" and keeps the entire project lifecycle in one place, providing single-workspace advantage while keeping Lucid’s superior technical depth.

SharmilShahLucid Legend Level 3

Customizable and modular template tool for LucidIdea

Hi Lucid Legends & Lucid Team, When users search for templates in LucidSpark, they often expect to find something that fits their specific scenario. However, there are many instances where the available templates either don’t match the requirement at all or only address part of the need. In some cases, users may find multiple templates that each provide a portion of the solution—but none that deliver a complete fit.Attempting to combine full templates introduces its own complications. Merging structures, removing unwanted components, and aligning different design patterns can become time-consuming and frustrating. Instead of increasing productivity, the process adds unnecessary overhead and reduces the value of using prebuilt templates in the first place.To address this gap, I am proposing a template customization capability that allows users to extract individual sections, components, or functional blocks from multiple LucidSpark templates and assemble them into a single, purpose-built design. Rather than importing entire templates and manually dismantling them, users could selectively pick only the elements they need—saving time, reducing clutter, and ensuring that the end result aligns directly with their requirements.This approach empowers users with modularity, flexibility, and efficiency, turning LucidSpark templates into reusable building blocks rather than rigid layouts. It enhances user experience, encourages creativity, and supports more personalized outcomes without introducing unnecessary complexity.

2

SharmilShahLucid Legend Level 3

The Visual Intelligence CanvasIdea

Today’s data-driven teams are forced to choose between the flexibility of Lucid and the analytical power of Power BI. We can bridge this gap by evolving Lucid into a high-fidelity visual intelligence platform.The Problem: The "Basic Visual" CeilingCurrently, data in Lucid is primarily used to update text or simple colors on basic shapes. This is insufficient for modern organizations because: Low Information Density: We lack the sophisticated visualizations (Sankey diagrams, heatmaps, radar charts, treemaps) required to communicate complex datasets. Limited Analytical Depth: Unlike Power BI, Lucid cannot perform complex data aggregations or "slice and dice" data visually on the canvas. Static Aesthetics: Our visuals lack the "polished" feel of professional BI dashboards, making them less effective for executive-level reporting. The Idea: Advanced Data-Driven VisualsTurn the Lucid canvas into a Spatial BI layer. We will introduce a library of "Smart Visuals" that carry the analytical power of Power BI with the collaborative freedom of a whiteboards: Dynamic Relationship Mapping: Beyond simple lines, use Sankey Diagrams to show flow volumes (e.g., budget spend or user traffic) and Dependency Maps that automatically cluster based on risk. Spatial Heatmapping: Overlay data onto custom shapes or floorplans. Imagine a warehouse layout where aisles turn red based on inventory "out-of-stock" data from an API. Multi-Dimensional Shapes: Create shapes that function as mini-dashboards—incorporating sparklines, progress rings, and status indicators directly into the diagram nodes. Conditional Layout Engine: The board shouldn't just change color; it should restructure itself. If a project moves from "Planning" to "Execution," the visual layout should automatically shift from a Mind Map to a Timeline based on the data. The Impact By moving toward BI-grade visualizations, Lucid stops being a "sketchpad" and becomes the Executive Command Center. We aren't just showing what the plan is; we are showing the performance of that plan with a level of visual sophistication that standard BI tools cannot match.

SharmilShahLucid Legend Level 3

Offline Access and EditsIdea

There is a gap in Lucidchart’s offline support, especially for mobile users. Providing offline diagram creation and editing—comparable to Visio or Draw.io—would significantly improve usability in low-connectivity scenarios.

K

khester

Seeking mirror image flip capability for an imageIdea

Seeking mirror image flip capability for a selected portion of a Lucidchart drawing (with both horizontal flip and vertical flip options). Microsoft Visio has this capability and lack of this capability in Lucid makes it much harder to use. We have to create mirror image diagrams all the time for Disaster Recovery designs so lack of this capability takes significantly more time to manually recreate a mirror image. To be clear, I am not referring to a shape flip, this request is for a selected portion of a Lucidchart drawing.

2

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ichatzieustratiou

How do I create a UML activity diagram in Lucid with PlantUML code?Idea

Good evening to all, I am John from Greece Athens. I want to create a UML Activity Diagram with Plantuml Code. How do I execute him on Lucid?not gives me a choice like the free Draw.io tool.;

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SharmilShahLucid Legend Level 3

Lucid teams to use an alternative to Google forms for surveysIdea

Hi Lucid Team, For Survey or sharing any document, Lucid teams use/prefer google documents. In my org, google documents are blocked. I would suggest to have an alternative for same may be a microsoft form? It may be possible that organizations which are using the google products would be blocking MS forms. Just a thought to consider. Thanks,Sharmil

1

speerjoyce1

Use AI to generate flowcharts with swimlanesDelivered

I thought Lucid Chart caught up with the thoughts in my head...and then I was disappointed (I think). I can use the AI feature, but it doesn’t create a swim lane chart. I actually want a two swim lane diagrams on top of one another - one with vertical columns representing business process lifecycle states and the rows to represent our org, vendors, contractors, depts or whatever. This isn’t possible right? I really hoped I could have a template that I could type up with the different variables each time retaining the consistency across all processes. I feel like now I have to do this manually which I don’t have time to do, nor it is efficient. Any thoughts?

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A

Al Brown

AI generate swim lanes in Lucid and specify which shapes to useDelivered

So far, I have been able to generate some flowcharts with the new AI tool, but attempting to generate flowcharts with swimlanes results in uneven results. I would like the AI to use the built-in swimlane widget that Lucidchart provides, but instead, it groups the flowchart shapes into boxes on the page instead of swimlanes.It would be great if I could specify to the AI which set of Lucidchart shapes were “allowed” or “recommended” to product the diagram I am asking it to build. That way I do not need to swap out the shapes that the AI selected for the standard shapes in the Lucid toolbar.

3

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Ani B

AI-generate flowcharts and swim lanes with Lucid AIDelivered

Oct 18, 2024, 6:45 AM MDT Hello, . I am currently looking for an application that allows me to create flowcharts with swimlanes using AI, as I need to diagram many SOPs in that format.Lucidchart's AI is really good, but it doesn't support that diagram format. It's limited to Flowchart - Sequence, Class Diagram, Entity Relationship, and Mind Map.I would like to know if the business process flow format will be included as an option or if it could be added. This would allow me to propose this tool for the automation process.Thank you!

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Infiniti8

Lucid AI generate data-backed swimlanes with dynamic updates from data sourceIdea

When using the AI tool, need the option to create swim lanes with the “data-backed” option so that we can update another source and the business process model will dynamically update

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rpquinlan

User account settings toggle to make yourself read-onlyIdea

My suggestion is rather simplistic-I would like to see a toggle within ‘user settings’ that when enabled, opens any Lucid document in a “read-only” mode.Here’s why:Some users create & edit a lot of content - this isn’t for them.Some users have the rights to create & modify, but mainly consume a lot of content created by others, but don’t use lucid very often. To prevent them from inadvertently making changes to a document, they could “muzzle themselves” by turning this feature on. I’m very aware of the ability to lock areas or whole documents to prevent this, but something like this would allow people to protect themselves from themselves 😊#itme - I’m the one who screwed up a complex document by dragging things around by mistake. (reverting the version was easy, to be fair)

1

Andy B101

Change the default behavior of selecting objects in LucidIdea

In both Visio and Draw IO if I have smaller boxes inside of a larger box I can quickly select just the smaller objects to move and adjust them in lucid it always selects the larger boxes as well this drives me insane and I end up having to lock or hide layers just to work on a chart. Please tell me if there is an easier way to work around larger background objects without hiding them or manually deselecting them each time. 

11

szu2

Refresh dataset in Lucidchart programaticallyIdea

Hi,I am doing automation for fetching employees from the HR system and mapping them into a Google Sheet. The Sheet is linked to Lucidchart, and the data gets refreshed as expected, but the diagram itself doesn’t. Is there a way to programmatically refresh the dataset - update from your connected data source? I need to do what the button below does, but with the API.

4

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xiamingwudi

Whether other payment methods can be supportedIdea

Since I have been in China and want to use it for a long time, it is more troublesome to use a credit card, so I hope to support WeChat, Alipay and other ways to renew. In addition, lucid's support for Chinese is also relatively general, whether it can also increase this ability

4

Konrad C

Set size and apply to all simlanes in LucidchartIdea

Is there a way in which I can resize all Swim Lanes in my diagram to the exact same height or width? I am trying to make them all consistent in height and width.

6

RickajrLucid Legend Level 4

Hiding or Freezing a Row in a Dynamic TableIdea

Would like to be able to Hide (and UnHide) a row within a Dynamic Table. Another approach would be the ability to set a freeze line for headers (horizontally most important but vertically would be good as well) like one would do in Excel. Both solutions would be welcome because there may be times where you want to freeze the top rows as a header and then hide one or more rows of data.Here’s the use case example - I have a dynamic table of epics from Jira and placed into rows by development team. The header is the sprints and the first row is important information about the release dates for each sprint.When I discuss with each team, I’d like to hide the proceeding team rows so that I can display the header and the first row of release dates with each specific team’s row of epic data so that I don’t have to keep scrolling up to discuss dates and then back down to discuss epics when I’m zoom’d in to a data readability level.Example Dynamic Table Where User Has to Jump Up/Down Between Header and Lower RowsMy current work around is to copy the table, and then delete non-pertinent rows. But that has problems with the sizing and shape because everything shifts dynamically to the current data. Additionally, the arrows between epics don’t delete when deleting a row leaving all sorts of confusion.Here’s an example of the workaround with its issues of doing it this way…Work-Around By Making Copy and Deleting Rows - Shifts Columns and Leaves Ghost Arrows