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Feedback and Feature Requests

Lucid Community conversations are full of feedback about Lucidchart, Lucidspark, and Lucidscale, and we love that! We're always looking for how we can

F.A.Q.

What happens to my feedback?

Lucid depends on your feedback and we appreciate you sharing your insights on what you'd like to see in our products! We value your ideas and want you

F.A.Q.

Lucid integration requests and feedback

Hey there! 👋🏾 I’m Quadeshia, from Lucid’s Business Development team. I focus on growing our GTP partnerships and building meaningful relationships wit

Idea pipeline

1676 Ideas

S
Simo

Copy shapes to clipboard as images with a transparent backgroundIdea

In tools like Miro and Excalidraw, you can copy selected elements from the whiteboard directly to the clipboard as images (for example PNG or SVG), also with a transparent background. This makes the workflow much easier when creating material for multiple platforms where you want to reuse visuals created in Lucid.In comparison, exporting to an image file, opening that file, copying its contents, and then pasting it into the target platform is not a lean workflow. It is slower, breaks momentum, and results in a large number of unnecessary files that are only needed temporarily for the copy-paste operation.

4
kated
Forum|Forum|1 hour ago
N
ngoc

How can I hide one level in a Lucid Org Chart?Idea

Ex: My Org Chart goes from CEO - EVP - SVP - Director - Manager - Staff. I want to collapse SVP so that Director is hiden but still shows Manager and Staff (also auto-reconnect SVP to Manager - Staff). Is there any way to do it?

1
M
Forum|Forum|1 hour ago
T
TF5757

Vertical scrolling using the mouse wheelIdea

While a zoom feature may be good for presentations, it’s not efficient for building or designing a LucidChart document. Having a vertical scroll option similar to the horizontal scroll that is both on screen (Right side Bar) and activated by the mouse wheel would be more efficient when designing using the LucidChart application.  Using the right click to grab the page or document to move it up or down vertically isn’t the first think one might think about in how to move the page.  It might be good to switch the zoom from the wheel to the right click, and use the wheel as the vertical control.  Just my opinion so wanted to share 

2
J
Forum|Forum|4 hours ago
V
v.androsh

Customize width of text box under BPMN blocks and icon sizes in tasksIdea

Hello,We are actively using BPMN diagrams for our business process. The Lucid is a great software, but two small things stop us from fast iteration in creating our BPMN diagrams in Lucid. The first one is absence of possibility to change invisible text box width under some BPMN elements, like events. It makes impossible to create readable diagrams, because text width is always the width of parent shape:  The second one is that icons in tasks block is unnecessarily huge and impossible to change in size, it makes text to move right, which makes readability worse.  Example from other software:  This looks much more readable and easier to work with. I saw the answer on similar questions before, and I can create custom shapes. But I’m sure, that those changes are quite simple and will provide much better experience for agile creation of BPMN diagrams in Lucid. Thanks for your time!

3
N
Forum|Forum|7 hours ago
P
Prash G

Request to have MuleSoft iconsIdea

Hi, I can see you have Salesforce Icons in LucidChart. Is it possible to have MuleSoft related Icons as well? This would help to create flow diagrams between Salesforce, MuleSoft and other systems, especially using icons such as Anypoint MQ and Platform Event Listener.

2
P
Forum|Forum|11 hours ago
J
JaredOrdz

Translate content of the concept mapsIdea

Does Lucidchart have the option to translate the content of the concept maps you make? I remember that I used to find this option a while ago and now I've looked for it but I can't find it. Do you know if it's still possible? 

7
alison cheney
Forum|Forum|21 hours ago
A
AlSu

Confluence integration has no view selection capabilitiesIdea

We use big or multi-diagrams for SW and Solution architecture and started to embed these in our Confluence documents.A big drawback in terms of usability is the fact that the plugin only understands page context and we still have to rely on screenshots in order to direct the focus of our readers to the relevant areas of the diagrams.IDEA: Make use of selection/view links as embedding source for the plugin or add the ability to define a “view area” as loading default for the diagram. 

3
alison cheney
Forum|Forum|21 hours ago
Bret B
Bret B

Freeze swimlane & timeline titlesFuture Consideration

Hey Lucid Chart Builders. This feature would make this product absolutely amazing!  I find that when I am in a process or presenting a workflow that is longer I have to scroll back to the swim lane titles to see which swim lane I am in. If the swim lane title could scroll with you as you move kind of like how in an excell document or google doc you can freeze certain rows or columns that will always show as you scroll right or down that would level up lucid chart to the next level of dynamic documentation. Thank you! 

38
Ambar D
Forum|Forum|22 hours ago
M
Michal Milewski

Integrate with NotebookLMIdea

It would be great to use Lucis chart as a live source in NotebookLM

3
Ambar D
Forum|Forum|22 hours ago
A
abdullah_fp

Update Azure icons to latestDelivered

The latest Azure icon pack appears to be from 2021. A lot has changed since; many icons are missing (e.g. Entra), many icons have been redesigned (e.g Resource Groups). What is causing Lucid to be so behind on the icons? According to Microsoft’s page on Azure icons - Azure icons - Azure Architecture Center | Microsoft Learn - there appears to be no copyright limitation or such which would stop Lucid from using the latest icons.

15
alison cheney
Forum|Forum|1 day ago
C
Craig H

Don't Clobber macOS default keybindingsIdea

Context: I come from a long background of using and developing for both Windows and macOS systems. I primarily use macOS for all tasks nowadays.Idea: Allow use of macOS’s native text editing keybindings rather than those defined by the Lucid web app. Restated: allow users to use text editing shortcuts that are indigenous to their system’s native keybindings.Detail:One of macOS’s strengths are enabling common methods of interactions even across different applications, whether they be Apple or otherwise. It’s a design paradigm that's baked pretty deeply into the OS and in frameworks used when creating applications. This design is surfaced in all modes of interaction: keyboard, trackpad, mouse, UI, and others.The focus of this request are text elements and keyboard shortcuts.For any text element web (input, textarea), provided a web application has not overridden them, I can expect to use emacs-style keybindings to navigate the text within that field. Examples:ctrl-a : place cursor at beginning of the line ctrl-e : place cursor at end of line ctrl-f : move cursor forward ctrl-b : move cursor backward ctrl-d : delete character in front of cursor ctrl-n : next line ctrl-p : previous lineThese basic ones are very helpful navigating / editing text, no matter what the app. An application need do nothing at all and it would benefit from having these keybindings work by default. That all changes when an application creates new keybindings.It’s clear that the UI designers at Lucid come or came from a Windows background as they have specifically enabled Windows-style keyboard while editing text:ctrl-a : select all ctrl-p : print dialog ctrl-b : bold ctrl-i : italic ctrl-u : underlineIt seems the Lucid app programmers specifically disabled ones all the ones I typically use, the ones I listed above. I imagine this was to create a common experience across all systems.Many programs nowadays allow users to select what set of keybindings they prefer using. It could be a user-selectable option.  

0
C
Forum|Forum|1 day ago
Ashley T101
Ashley T101

Breakout boards getting added to the TOC in sequential orderIdea

It would be great if breakout boards were added to the table of contents in sequential order.  Every time I add breakout boards, they appear in the TOC out of order and I need to rearrange them.  This slows down my workflow.

0
Ashley T101
Forum|Forum|1 day ago
Chad M
Chad M

Import BPMN 2.0 files into LucidchartDelivered

Has anyone been able to import (either direct or indirect) bpmn2 files into LC?  If not does anyone know if there is a plan to add this functionality?

23
A
Forum|Forum|1 day ago
T
tsim

Display all options in Lucidchart top menu barIdea

I’m using Chrome to access Lucidchart. However, for some reasons, I cannot see the top menu bar, i.e. the File|Edit|Select|View|…  I believed it was there before. Any idea how can I get it bac? Thanks!  

32
Sean M101
Forum|Forum|1 day ago
A
AWhitehouse

Hibob integration request with LucidIdea

Would be great to have a integration between our HRIS hibob www.hibob.com  and Lucid

1
Zuzia S
Forum|Forum|1 day ago
jimmy
jimmyLucid product team

How are you using Assisted Layout?Seeking Feedback

Hello Lucid community members! I am the product manager for the teams who developed our recent assisted layout feature.  Assisted layout makes it quick and easy to keep your canvas content organized. We do this by aligning shapes and automatically routing lines in a simplified grid-based layout: This feature is available through the ‘Assisted Layout’ button shown in the bottom right corner of all Lucid container.  You can also activate assisted layout by:The contextual menu in Lucidspark The properties panel in LucidchartThis feature also powers the ‘Tidy Up’ button you may have seen when making bulk selections on the canvas: We would love to hear how you are using assisted layout as part of your workflow, and the ways it can improve. GoalsUnderstand what tasks and jobs assisted layout has the greatest impact Learn when people choose to use assisted layout in their workflows Collect feedback on where assisted layout can improve to better meet your needs Some discussion starters Where assisted layout shines 🌎 I find assisted layout most helpful for [specific task] because..." [fill in the specific diagramming or brainstorming task you do most, and how this feature simplifies it] 🌎  "I usually switch to assisted layout at [this stage] of my workflow to…." [describe when in your process you move from messy ideas to organized structure, and why] 🌎 “I prefer using assisted layout over manual alignment specifically when I am working on..." [mention a specific activity where auto-alignment provides more value than manual tweaking] 🌎 Assisted layout has saved me the most time doing [tasks] because… [fill in which tasks this feature streamlines and why it’s valuable for you] 🌎  "The moment I realized assisted layout was a game-changer was when I had to [action] and..." [share a specific 'aha' moment where the tool changed how you approach working] 🌎  "Assisted layout makes [task] so much easier by..." [explain the specific feature capability that improves your work.  Example: line routing, spacing, dropzones] 🌎 “As a [job title] I use assisted layout all the time to…” [describe how the tool supports your specific professional role and responsibilities] Where assisted layout can improve 🌎 "I find myself turning assisted layout off when I need to [action] because..." [identify the specific action or situation that the assisted layout struggles to handle] 🌎 "I struggle to use this feature with [types of content or tasks] because….” [mention specific shapes or jobs types that don't seem to fit well within the current grid logic] 🌎 "It is difficult to find the assisted layout tool because [reasons]."[provide feedback on the UI placement or the onboarding experience] 🌎 "I was confused when I tried to [task] and realized assisted layout didn't support..." [outline any missing capabilities, like cell spanning or nesting, that you expected to see] 🌎 "I tried using the tool for [use case], but the organization didn't look right because..." [explain how assisted layout failed to meet your aesthetic needs] 🌎 "I would use assisted layout more often if...." [suggest any high-priority changes or requests that would make the tool more essential for you] 🌎 "I wish the layout engine was smarter about [feature] so I wouldn't have to manually..." [describe a specific adjustment you still have to make by hand after the tool runs] 

11
jimmy
Forum|Forum|2 days ago
P
Pmoose

Animated lines in LucidIdea

One thing that would be a total game-changer is the ability to animate connector lines (like a "marching ants" or directional pulse effect). It would make it so much easier to show traffic flows!

1
Ambar D
Forum|Forum|5 days ago
Howard S
Howard S

How do I turn off "show author" as a default for new sticky notes?Delivered

Recently I created a new board and now anytime I create a sticky note it’s defaulting to show author and I have to click on them to un-check this option. Is there a way to turn this off as a default setting.  I was out of the office for two weeks so this seems like a recent behavior change. 

11
Ambar D
Forum|Forum|5 days ago
Y
yuvarajk

Retain completed Jira sprints in Lucid dynamic tablesIdea

I have selected 5 sprints during dynamic table creation, two completed sprint, one active and 2 backlog sprint.The table generated with stories displayed for the active and backlog sprints. Do you have any feature to show the stories under closed sprint.? Advantage:Will help in the showcase of the completed activities.Reduce the manual effort on creating new report each time.UI representation will be more effective

5
Zuzia S
Forum|Forum|5 days ago
A
AdamG

Bring back the file menu toolbar in LucidIdea

Bring back the toolbar for File Edit Select View Insert Arrange Share Help Not sure who thought it was a good idea to hide these options under the new “three bar” icon next to the guide title, but I would like it back the old way. Here’s another post that describes the change:  

13
Zuzia S
Forum|Forum|5 days ago
H
htan

Increase the width of the Mermaid editor in LucidchartIdea

Trying to fix a mermaid diagram in this editor is impossible.  Please allow for resizing of the editor!  The current editor is very narrow for code editing.

4
Zuzia S
Forum|Forum|5 days ago
D
Debra.R.Zeldin

Toggle off zooming when using find and replace CTRL+F in LucidIdea

When using Find/Replace with CTRL+F does it have to Zoom to 150%?  When you do find and replace, can’t Lucid just stay at the same viewing you are currently using?  It is very frustrating for it to go large  b/c you have to update each page in your file and its also not good for your eyes. Thank you for help help or changes for the future. 

1
Ambar D
Forum|Forum|6 days ago
J
john.k

Turn off CTRL+F zooming to 150%Idea

I use CTRL+F to search within Lucid Spark all the time.  It is so frustrating that search results zoom to 150%.  Please can this be turned off so that the zoom size stays at its setting prior to doing CTRL+F.

6
Ambar D
Forum|Forum|6 days ago
D
Dave T.

Bi-directional links for on-page connectorsIdea

It would be good to be able to connect on-page connectors with each other.Create the connector Select Add Link… from the starting connector Choose the target connector Create Link - when creating the link, make it bi-directional so that the users do not need to create the link back to the starting connector. Bonus PointsWhen a user adds two connectors to a page that have the same label, automatically generate the bi-direction link between the two.  The connector should be identifiable though such as .

5
Zuzia S
Forum|Forum|6 days ago
C
christian-xcvo13

Disable "tidy up" prompt on shape selection in LucidIdea

Is there a way to disable or dismiss this prompt from showing? It’s extremely annoying to have this pop up every time I select the same group of items.

8
Leianne C
Forum|Forum|6 days ago

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