Product Questions

For the life of me I can't figure out how to rename the swim lane.Anyone? For example I want to rename "Team 1" to something else.I've tried double clicking triple clicking right clicking and it doesn't budge. I just want to be able to double-click and update the swim lane. 

When I create diagram as code using the new mermaid functionality in Lucidchart, and then import it into a Google Doc using the official Lucidchart integration, the text on the diagram is not displayed in Google docs.This was also reported here, but that question is marked as answered, without a solution to the text problem.Example diagram:stateDiagram-v2 [*] --> state1: The first state state1 --> state2: The second state state2 --> [*]: The end state note right of state2 This is a note on the right side end noteThe result in Google Docs

I’m having difficulty printing my chart to fill a 8.5 x 11 in paper. I set the file size to be 8.5 x 11 however Everytime I print it comes out like the image above. No matter how much I fidget to resize the image it comes out the same.

Using Shape Options > Rounded > 0 px, the corners of shapes can be changed from rounded to sharp.  This feature should be available with lines as well.

This has been bugging me lately :how do you edit text (for example, correct a spelling mistake) in a Lucidchart diagram using the keyboard or mouse?I have tried to double click but there is no feedback that the edit mode is enabled ?It overwrites if i start typing on the basic shape.

Hello and Happy New Year.I wanted to ask if there is a file size limit or a limit to the number of shapes on a diagram?  Or if there is a limit to the number of “conditional formatting” rules I can have?I am building a software landscape - it has less “shapes” on than previous diagrams but it does have 185 conditional formatting rules.  It has become very slow.  I even had to move over to Chrome as I’ve read the product was designed to be used on Chrome.  But it is still very very very slow. .Moving the mouse does not move the diagram view and it takes about 30 seconds to catch up.  If I paste a shape from another diagram (edge) I get “page unresponsive”.  Every change I make takes about 30 seconds or more to respond.Google Chrome only has 1 tab open and that is the diagram, and in Task Manager is is using 1.7Gb of Memory.Other diagrams that do not have conditional formatting and double the shapes interact a lot quicker.It’s become unusable so want

Want to create a pie chart in Lucidchart but aren’t sure how? While there isn’t a way to automate this process you can use dynamic shapes to build a pie chart for your data. Dynamic Shapes: The first step to creating a pie chart in Lucidchart is to access the Dynamic Shapes library. For more information on how to do this check out our Dynamic Shapes Help Center article.  Setting up your Pie Chart: Once you have accessed the Dynamic Shapes library you are ready to start building your Pie Chart. Use the following steps to start setting up your chart. 1. Adjust the Grid and Snapping settings to snap to objects and guides. This will make it easier to build your Pie Chart later on. You can find the Grid and Snapping settings in the Document Settings un

I am trying to change number of inputs on gates from the “Logic Gates” shape group.  My specific example is a NAND gate.  I have read instructions that indicates there should be a property that can be adjusted in the contextual panel.  I am not seeing this in the panel.  Please see below.  Is something needed to be done to enable this option or does it not exist anymore?   

Hello community,we are successfully syncing a dynamic table in Lucidspark with Jira by using a JQL query. Unfortunately an “ORDER BY” clause in the query does not have any effect on the visualization in the table. Of course we can rearragnge items in the table manually but then we would not be fully in sync with Jira anymore. Is there any way how we canenable that items in a dynamic table are actually orderd like in the result of the JQL query or order rows in a dynamic table by one of the field of the underlying jira issues?Our Usecase is something like a representation of an ordered/prioritzed backlog.

When I click some shapes in my Lucidchart, the viewport automatically centers on the element and zooms in, which is really distracting. I’d like to prevent this behavior and keep the zoom/focus unchanged when selecting shapes. This only happens when some of the elements are clicked, for others it doesn’t do this. Navigation mode is set to Trackpad.

Suddenly when I am creating new Entities in LucidChart ERD , and trying to create relationship, the cursor is now changing its mode to allow picking the anchor.Also am I missing the relationship creation icon after the update? So I am basically left with copying another relationship over and modifying it. But still I cannot really attach it because of the inability to pick the anchors.Lastly, creating relationships between two entities on different layers, seem to be quite difficult. I cannot seem to have this issue before.May be I am missing basic things here.

Hi,RE: Functional EquivalenceWith the advent of 2026, the UK and EU are discussing the implementation of Functional Equivalence with respect to data ownership.Does this mean that Lucid will now start outputting diagrams in editable or functionally implementable formats, such as SVG? Just before anyone says that Lucid already outputs as SVG, yes it does, but this is a non-functional equivalent - the text cannot be edited or modified. This means that you are holding my designs to ransom.Kind regards,PAW.

The Value field is not shown. I can make it appear, by switching from “Text” to “Shape Type” (which also has a third element), then switching back to “Text”.Note that a second “Or” (included below) will show the Value field without the above workaround.  

When using a wacom graphics tablet with the draw tool it is not possible to move the board/View with space or rightclick, instead the draw tool creates a line  expected behaviour: when the hand to move shows from pressing space the pen moves the view/boardcurrent behaviour: a line is drawn instead of the view being moved condition: this is only happening with the graphics tablet not with mouse

I connected the MCP Server to Cursor using HTTPS.  Cursor successfully connects and shows that 6 tools are available.  However, when I make a request I am not getting back a response.  I reconnected using the NPM package and it does work successfully, but only 3 tools are available.  How do I get the HTTPS Server working in Cursor?

My account just stopped working 15 mins ago. When I relogged in, all my documents were missing. So it was not the best experience this morning.

I create four charts in one document, each on different sheets. When I tried to export the document,  a message appeared saying the document is too large, followed by a fail operation message. I found in the community that this error has occurred before. A post titled “An error exists on this page (export to PDF fail)” from a month ago mentioned that it was resolved by the developers. 

I plan to put the interval on top of the time block. But every time I put on the top, it will either be off the block or my Lucidchart will be so slow to auto-save or black screen (I wait for more than 10 minutes). 

Is that an option that I’m not seeing? Trying to increase security. 

Hi, im Kinda new into Lucid chart, is it supposed to be bit laggy when working from an Edge Browser?It feels really uncomfortable (e.g. i move my Object with my mouse and it dropps of like 20cm away from the position i really wanted). I came origirnally from Visio.Is that the normal Case? If yes, just tell me, so i can unsubscribe and check for new Software. Thanks and greetings.

Ex: My Org Chart goes from CEO - EVP - SVP - Director - Manager - Staff. I want to collapse SVP so that Director is hiden but still shows Manager and Staff (also auto-reconnect SVP to Manager - Staff). Is there any way to do it?

Generating a diagram in Lucidchart with AI makes it easier than ever to bring your ideas to life. You can even attach an image, TXT, or PDF file to help the AI create even more accurate and detailed diagrams. Here are three key use cases where adding a file can improve your results: Convert hand-drawn sketches into digital diagramsHave a whiteboard sketch or a rough diagram on paper? Uploading an image of your drawing helps AI interpret your structure and translate it into a polished Lucidchart diagram. This is great for brainstorming sessions where you want to quickly digitize ideas. Visualize complex data from reports