Lucid’s Help Center now has a section devoted entirely to information about billing. Whether you need help accessing your invoice managing your plan or contacting support we’ve got your back! Keep reading for more resources.
♀️ Get started
Looking for general information about Lucid’s billing practices? Check out our Plan and Billing Overview article! It provides the basics about billing with Lucid as well as directs you to articles that can help with more specific needs.
Manage your plan
Need help with your subscription? Look no further than these articles.
- Update billing information — instructions for updating your payment method
- Lucid charges — learn about our products and why you were charged
- Failed payment — troubleshooting steps regarding failed payments
- Cancel your plan — cancel your subscription any time
Note: There is a no-refund policy for all cancellations.
Invoices taxes and programs
Looking for something else? Take a look at these other billing articles.
- Access invoices — learn how to access your Lucid invoices and modify future invoices
- Taxation — information regarding sales tax
- Lucid's Reseller and Channel Partner Program — learn more about Lucid’s program offerings for resellers and solution partners
Can’t find your answer here or have a question about refunds? Contact our Billing Team. Attempting to contact our Billing Team through other channels will delay your response time.
