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Feedback and Feature Requests

Lucid Community conversations are full of feedback about Lucidchart, Lucidspark, and Lucidscale, and we love that! We're always looking for how we can

F.A.Q.

What happens to my feedback?

Lucid depends on your feedback and we appreciate you sharing your insights on what you'd like to see in our products! We value your ideas and want you

F.A.Q.

Lucid integration requests and feedback

Hey there! 👋🏾 I’m Quadeshia, from Lucid’s Business Development team. I focus on growing our GTP partnerships and building meaningful relationships wit

Idea pipeline

1660 Ideas

C
cplumridge

Support XPDL file type in LucidIdea

The Workday application can extract processes and transform them into industry-standard Extensible Process Definition Language (XPDL) format, and then deliver them as an attachment for use in any XPDL modeler.Lucid does not allow for the XPDL file type. Lucid would get more business with any Workday customers if they allowed for this file type. 

2
B
Forum|Forum|3 hours ago
Matt W102
Matt W102

Import a Visio diagram with layers into LucidchartIdea

I'm attempting to import a Visio diagram (with layers) into Lucid Chart.  The import is successful however none of the layers are importing.  Is this supported in Lucid Chart?

8
J
Forum|Forum|16 hours ago
S
Sean Hannan

Re-parent organizational groups in LucidIdea

Organisational groups change over time within a business whether due to restructuring or mergers and acquisitions etc.  Lucid needs the ability to reparent an organizational group to a new parent and keep existing members rather than having to create a new group and then manually move across all users within that org group

4
chrisklaus
Forum|Forum|16 hours ago
D
Denis Lorber

Integration to WRIKEIdea

An integration to the Projectmanagement-Tool WRIKE will be helpful!

0
D
Forum|Forum|20 hours ago
A
AdamG

Bring back the file menu toolbar in LucidIdea

Bring back the toolbar for File Edit Select View Insert Arrange Share Help Not sure who thought it was a good idea to hide these options under the new “three bar” icon next to the guide title, but I would like it back the old way. Here’s another post that describes the change:  

11
M
Forum|Forum|21 hours ago
R
Ryan M.

Lucid AI enablement based upon document classification (Enterprise Shield)Idea

Lucid AI today may simply be enabled or disabled across an organization. For customers who leverage Enterprise Shield for document classification, it would be wonderful to see more flexibility on a per-document basis. For example, a document that is not flagged with a classification which prohibits use of Lucid AI features would be allowed to leverage it. If and when that document falls under a classification which prohibits use of Lucid AI, all features driven by it are no longer available with a directive to discuss with an Enterprise Shield admin.

0
R
Forum|Forum|22 hours ago
Chad M
Chad M

BPMN 2.0 file import and export with LucidchartDelivered

Has anyone been able to import (either direct or indirect) bpmn2 files into LC?  If not does anyone know if there is a plan to add this functionality?

19
N
Forum|Forum|1 day ago
P
prithvi.boinpally

Default Scroll wheel action should have an option for zoomIdea

On MacOS at least, the default scroll wheel action is to pan vertically. Since the right mouse button is already bound to panning, I think it would make more sense to bind the scroll wheel to Zoom by default rather than command + scroll to Zoom as is currently the case.This makes better use of the variety of mouse buttons available without relying on any modifier keys. If you all would prefer not to make this a default because many users have already developed muscle memory for this feature, I would love to see this as an option toggleable in the Document Settings page.

0
P
Forum|Forum|1 day ago
M
mohammad.norouzi

Separate "last modify by" and "last modified date" per tabIdea

These fields are very useful because by looking at it we know if a diagram has been kept up to date or not and by whom. But unfortunately, this works for the whole lucidchart document. If for example I make a change in one of the tabs the date and name fields against other tabs get updated too. I think it’s a good idea to separate them per tab. Thank you!

6
steven.d
Forum|Forum|1 day ago
I
IngridB

Copy a process on a tab in Lucidchart (A) to tab in another Lucidchart (B)Idea

I have a Lucidchart (A) one of the business teams have provided and I want to include a copy as another tab in a set of related processes in my Lucidchart (B) - how can I get a copy into (B)?There is no option to Export as a  Lucidchart from (A) and import it to (B) (I’ve tried various methods but to no avail)Export optionsCopy and paste this is not working well at all because I then have to manually resize, reformat, adjust swim lanes, text, shapes etc. whereas I want to copy all (including page settings for (A) as-is, into (B). There are many more processes I need to move so I am looking for an efficient way to bring them into (B) On the Import options there is no option to import Lucidchart (only Lucidspark) While I can create a duplicate from the original for myself that does not solve how to add it to my collection (B)I have scoured previous posts and have not found an answer. Surely this is a common issue for people who are create Lucidcharts (thus I anticipated a solution for this)?  If anyone has the solution or an effective workaround, please share.If this functionality simply does not exist, I suggest adding it to to the development list.Options might be enabled as a ‘move’ from source (A) to target (B) or an Export Lucidchart/Import Lucidchart option.

0
I
Forum|Forum|1 day ago
J
JeremyT

When exporting Lucid documents include/show the tagsIdea

Currently when exporting various frames/slides in my Lucidspark board into PNG or PDF I lose the tags that have ben added to my shapes. I use tagging as a way of identifying the system/tools used for my process models. I then create a legend with the tag colours and text/description for easy look up. I’m forced to have to that manual screenshots to capture the process maps with the associated tags.  Perhaps you can provide the option when exporting what type of elements to show or hide. So it could include tags, emoji reactions, notes, and comments.

0
J
Forum|Forum|1 day ago
N
nhailey

Transfer owned documents when someone leaves the companyIdea

There should be an option in the dropdown menu for each user, in the same area as where you can choose to “Delete user”, that allows you to “Transfer owned documents to another user”. It would make it so much easier than having to use the Document Discovery Tool and then navigate back to the user.

8
M
Forum|Forum|1 day ago
T
therrick

Dynamic shapes (Progress Bars) that support more then one valueIdea

Currently to create a stacked bar graph using dynamic shapes its required to used multiple progress bars that have transparent set as the background colour. Ideally i could use a single dynamic shape that had a min, max, and then support any number of values to create a stacked bar  

4
T
Forum|Forum|2 days ago
S
soergel

Export Mermaid diagrams to SVGIdea

I created a couple of sequence diagrams using mermaid, next to regular box diagrams.When exporting the mermaid diagrams to SVG, I found that the SVG is actually just a container for a base64-encoded PNG image, lacking all of the SVG benefits.Are there any plans to support a real vector-based SVG renderer for mermaid diagrams?Or does this already exist in a hidden place? I’d like to avoid using a dedicated external tool to get SVGs out of my mermaid diagrams.

4
Zuzia S
Forum|Forum|2 days ago
D
Davina

Checklist for LucidchartIdea

Hi! I’m Davina and while I searched here for “how to add a checklist”, I saw comments on that but that it is not a feature yet. So, I would like to submit this idea as I guess in my case it would be very helpful. I visualize a workflow and there are many steps and also different softwares involved. So being able to have checkboxes would be helpful to keep the overview and minimize errors.Thanks and best regardsDavina

7
Ambar D
Forum|Forum|2 days ago
Cameron G
Lucid Legend Level 4
Cameron GLucid Legend Level 4

Support years in Lucid timelinesIdea

Timeline options:Day Weeks Sprints Months Quarters Years < NEED THIS!I have to create 5-Year timelines quite often…. just imagine how long that timeline is, even in quarters… not usable.Also, when looking at a timeline that spans years there really needs to be another row that includes the Year as a header.

10
Ambar D
Forum|Forum|2 days ago
yngndrw
yngndrw

Ability to set a default spell-check language for new documentsIdea

It is not currently possible to set a default spell-check language to be used used for new documents. Once a document has been created, the language can be changed within the document settings but this only affects that specific document. Whenever I create a new document, it defaults to US English - I presume this is because our account’s data region is set to the US. (We’re a multi-national) Unfortunately this means that whenever I create my own documents, I have to manually set the spell-checker language to UK English each time. It would be nice if the default could be set within the user-settings area.

5
Ambar D
Forum|Forum|2 days ago
Vishesh N
Vishesh N

Giving access to only selected tabs/pages within a document in LucidIdea

I have a file with 115 tabs and 10 teams working across the file. How can I make sure that Only limited people can make changes to specific sheets (like locking tabs in google sheets)?  

3
Micah
Forum|Forum|2 days ago
M
mapeskin

Resolution controls for Diagram as Code (Mermaid) in LucidIdea

Mermaid charts render as bitmaps, which is fine, but unlike the Mermaid command line tool (mmdc), which has a scale option, there is no way to change the scale or resolution of rendered Mermaid diagrams in Lucid. This becomes a problem for large diagrams, where, if they are not scaled up, text can become blurred or unreadable. I’m sure this scale control exists inside the embedded Mermaid library, so I’m merely suggesting that Lucid provide access to adjust it as an option on Mermaid objects.

1
Zuzia S
Forum|Forum|2 days ago
G
gedkins

Set a custom default size of org chart employee boxes in LucidIdea

I cannot set default size for an org chart block. I select an existing block, select Set as Default and create more blocks and the size is the standard size.

5
Ambar D
Forum|Forum|5 days ago
Astrid_G
Lucid Legend Level 3
Astrid_GLucid Legend Level 3

Bulk manage notifications by role in LucidIdea

We have 50+ people in a Lucid team and they all recently received notifications when just one diagram was updated with comments.It doesn’t seem feasible to ask each of them to individually turn off the notifications.Would it be possible to have controls at the enterprise and/or team level, so that notifications can just go to one or other of:-Managers CollaboratorsThanks

1
Ambar D
Forum|Forum|5 days ago
Katharine M
Katharine M

Disable contextual panel from displaying in LucidIdea

When I select a shape the Contextual Panel for that shape automatically opens up even when I've previously clicked the Contextual Panel icon to disable it (in the hopes it would stop opening each time).  This is highly inconvenient as it takes up screen space and often covers up the very shape I just clicked on with the intention of entering text.  Each time I have to click to disable the panel and then when I click the next shape it opens again. It seems to happen on all container elements. The example is from a Mind Map but I've also seen it on Org Charts Swim Lames etc.  

24
Ambar D
Forum|Forum|5 days ago
Astrid_G
Lucid Legend Level 3
Astrid_GLucid Legend Level 3

Can the browser tab name be dynamic instead of just "Documents"?Idea

When viewing content across the Lucid landscape the browser tab name is “Documents” unless a specific file is open.  It would be very helpful if that could be dynamic so it reflects the team that is in focus or if it is the users home page.  this will facilitate being able to switch tabs between teams and know which tab is which.Same thing applies to the settings nodes at the bottom of the left hand panel.  of these 5 only Admin changes the browser tab name. 

4
B
Forum|Forum|6 days ago
A
ASawatzky

Org Chart import URL data automatically creates click action on elementIdea

Converting discussion Org charts - import fields containing links (urls) to detailed data (linkedin profile CV) into an idea.In my source data for an Org Chart import, I have a URL for each node of the org chart.  After the import, I want to be able to click on a node in the org chart, and it opens the corresponding URL for me.  

2
E
Forum|Forum|7 days ago
jimmy
jimmyLucid product team

How are you using Assisted Layout?Seeking Feedback

Hello Lucid community members! I am the product manager for the teams who developed our recent assisted layout feature.  Assisted layout makes it quick and easy to keep your canvas content organized. We do this by aligning shapes and automatically routing lines in a simplified grid-based layout: This feature is available through the ‘Assisted Layout’ button shown in the bottom right corner of all Lucid container.  You can also activate assisted layout by:The contextual menu in Lucidspark The properties panel in LucidchartThis feature also powers the ‘Tidy Up’ button you may have seen when making bulk selections on the canvas: We would love to hear how you are using assisted layout as part of your workflow, and the ways it can improve. GoalsUnderstand what tasks and jobs assisted layout has the greatest impact Learn when people choose to use assisted layout in their workflows Collect feedback on where assisted layout can improve to better meet your needs Some discussion starters Where assisted layout shines 🌎 I find assisted layout most helpful for [specific task] because..." [fill in the specific diagramming or brainstorming task you do most, and how this feature simplifies it] 🌎  "I usually switch to assisted layout at [this stage] of my workflow to…." [describe when in your process you move from messy ideas to organized structure, and why] 🌎 “I prefer using assisted layout over manual alignment specifically when I am working on..." [mention a specific activity where auto-alignment provides more value than manual tweaking] 🌎 Assisted layout has saved me the most time doing [tasks] because… [fill in which tasks this feature streamlines and why it’s valuable for you] 🌎  "The moment I realized assisted layout was a game-changer was when I had to [action] and..." [share a specific 'aha' moment where the tool changed how you approach working] 🌎  "Assisted layout makes [task] so much easier by..." [explain the specific feature capability that improves your work.  Example: line routing, spacing, dropzones] 🌎 “As a [job title] I use assisted layout all the time to…” [describe how the tool supports your specific professional role and responsibilities] Where assisted layout can improve 🌎 "I find myself turning assisted layout off when I need to [action] because..." [identify the specific action or situation that the assisted layout struggles to handle] 🌎 "I struggle to use this feature with [types of content or tasks] because….” [mention specific shapes or jobs types that don't seem to fit well within the current grid logic] 🌎 "It is difficult to find the assisted layout tool because [reasons]."[provide feedback on the UI placement or the onboarding experience] 🌎 "I was confused when I tried to [task] and realized assisted layout didn't support..." [outline any missing capabilities, like cell spanning or nesting, that you expected to see] 🌎 "I tried using the tool for [use case], but the organization didn't look right because..." [explain how assisted layout failed to meet your aesthetic needs] 🌎 "I would use assisted layout more often if...." [suggest any high-priority changes or requests that would make the tool more essential for you] 🌎 "I wish the layout engine was smarter about [feature] so I wouldn't have to manually..." [describe a specific adjustment you still have to make by hand after the tool runs] 

4
rsnyderpsu
Forum|Forum|7 days ago

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