Product feedback

R

rmmeans

MCP server support of Mermaid diagram as codeIdea

I would love to see the MCP server support the Mermaid “diagram as code” feature of Lucid Chart. Many AI models are really good at using mermaid diagrams, and I would love it if they could then push those diagrams into Lucid documents via MCP.

6

J

jwim

Disable the creation of license requests when content is shared with a limited-access userIdea

When User A shares Lucid content C with limited-access User B, a license request is created, with the notification email reading “New Lucid license request from User B: User A is requesting a license on behalf of User B. I'd like to collaborate on Content C.”This is an incredibly unwelcome change, and seems like a deliberately misleading attempt at inflating seat counts. A big part of the reason we moved from Miro to Lucid was Miro’s automated over-licensing of accounts, so it is especially disappointing that Lucid is moving in this direction.

6

A

C

ComplainerGuy

Multi-colored lines and moreIdea

I would like to be able to create multi-color (3 or more) lines without having to overlap individual lines. Choices should be reflected in endpoints. Example: Red line with alternating green and white dashed line down the center. Ideas: Helical lines, ISO standard quick selection menu, quick selection menu of last “x” amount of styles, option to group lines that allow path modifications at the same time and maintain current spacing and color changes get applied to shapes connected, more line creation points along edges of shapes.There should also be a simple option to outline lines so you can use white lines without having to color the background. It would also help define other lines to just add a thin black outline. This should be an easy thing to do. Other Ideas:Expanded clipboard menu. Hotkey for locking, zoom to content, increase/decrease setting options. Hotkeys for everything! “Create Diagram Key” should differentiate line styles and shape styles including different line weights. Line and shape animations. Timeline window to edit when animations happen. Export as .gif or mp4. More/better electrical shapes.

3

J

Jeanseb

Span shapes across swim lanes with assisted layoutIdea

When using assisted layout, it would be nice to be able to merge/span shapes across multiple lanes, to create lines that could be used for instance as Phase title in a business flow.

4

S

sarahgancisonos

Lucid MCP fully customizable: tool reference, roadmap, bulk ops, shape library accessIdea

What I want, simply: describe a diagram to my AI agent, give feedback on it, then easily iterate either in the Lucid UI or back through the MCP, while using the proper native AWS resources throughout.The biggest ask: a fully transparent MCP. I want a published tool-by-tool reference + parameters + a roadmap so users know what's available, what's coming, and what's not planned. Today everything is discovered through runtime trial-and-error. Here are my problems and proposed solutions / requests:Problem: No public tool / parameter docs or roadmap. Agents discover capabilities by trial-and-error. Users can't tell what's planned vs deprioritized. Publish a tool-by-tool reference (each name + purpose + parameter signature) plus a quarterly status board (planned / in progress / shipped / not planned). Problem: No bulk update / move. Every position change, resize, or text edit is a separate `lucid_edit_item` call. Updating 20 icons = 20 round-trips. "Shift these 8 boxes down 50px" = 8 round-trips today. Solution: Add a bulk-edit and bulk-delete primitive that accepts an array of item ops (id + position / size / text) in one call. Problem: `lucid_add_block` rejects AWS / Azure / GCP shape libraries. Only Standard Library block types (RectangleBlock, TextBlock, etc.) are accepted. AWS 2024 / Azure 2024 / GCP 2021 shapes are reachable ONLY via `lucid_create_diagram_from_specification` (`namedShape` + `className`). Passing `ResAmazonVPCEndpointsAWS2024` to `lucid_add_block` returns HTTP 500 "An unknown error occurred". Mid-iteration additions force either full doc recreation (loses the reviewer's stickies and repositioning) or fallback to plain rectangles (loses the AWS visual). Solution: Extend `lucid_add_block` to accept the classNames listed in `lucid://shape-libraries/aws-2024/*`, `lucid://shape-libraries/azure-2024/*`, `lucid://shape-libraries/gcp-2021/*`, including containers (VPC, AWS Cloud, Region, Subnet)., etc.. Problem: no delete. I would love to be able to have access to delete lucid charts that I own. Because of restrictions on lucid edit block actions, I have had to use create new from spec and iterate, so now I have a lot of diagrams that I would like to delete haha. This is mostly a side effect of the mcp function limitations Solution: add bulk / expand update capabilities or allow for delete of document to enable iteration If I'm missing something / if any of this is already doable via a path I haven't found, please point me at it! Thanks!

D

Demogenes

Individual users disable AIIdea

Hi, I noticed recently that you have enabled AI. I find the feature extremely annoying both in that it keeps popping up automagically but also in the canvas it is present and distracting and there you can’t remove it. Also I do not really wish to train an AI (whatever the kind it is)I am paying for a personal account that does not give me an option to disable AI, as you have for team users. Would it be possible to implement such an option for normal users?

L

luckenbach

Disable pop-ups in LucidIdea

Every time I right-click paste, Lucidchart says, WAIT! STOP EVERYTHING AND READ THIS! (i.e., darkens the screen and forces me to acknowledge/dismiss the popup below). Which is fine the first time, but I know the shortcuts and sometimes it’s easier to use my mouse-hand. Not to mention that it’s telling me some of the functions aren’t available and it already worked just fine. I find this incredibly annoying and distracting and for the life of me I cannot find a way to disable it. Could someone help me out here? Thanks.

B

BEskin

Add datacenter overhead infrastructure shapesIdea

The title says it all; would like to have Fiberrunner / Fiberguide / ladderracking / cable trays. So, that we can make a layout in Lucid.

Forum|Forum|4 days ago

J

Jeremy Boerger

More granularity/control on file permissions within Process AcceleratorIdea

There’s a missing step in the collaboration feature described on the Lately at Lucid webinar. There is a hierarchy surrounding ‘who needs to know it’ and ‘when do they need to know it’:Latest/greatest process documentation « most everyone lands here Latest/greatest process docs, plus previous versions « auditors, COE chairs, process approvers, document editors, etc. Therefore, somewhat limited access Finished versions awaiting approval « COE chairs, process approvers, document editors. More limited access, probably within the Process Accelerator specific groupings Work-in-Progress versions, not yet ready for approval « COE chairs, document editors and collaborators. No one else needs to know about them, save for the authors and collaborators.Number 4 is missing, and if Process Accelerator is to eat MS Sharepoint’s proverbial lunch, it needs to be able to differentiate what state collaborative documentation is in, at any given point in time.

Forum|Forum|7 days ago

L

lidafl

Visual timerIdea

During lean coffee retros, we often use the timer feature and then nobody notices when the time runs out.Using the time’s up noise doesn’t work well in our online meeting environment. On the other hand, a persistent and obvious visual cue that plays until it’s acknowledged would help. For example, an eye-catching animated border around the screen that persists unless dismissed.

Forum|Forum|8 days ago

N

nicholaswolfe

Dot to show intersecting linesIdea

Hello, it would be great to add the ability to mark intersecting lines with a dot. Currently adding a circle to the endpoint of a line does not result in the circle being centered over the intersection point. This is a common convention to highlight intersecting lines when making electrical system diagrams, which is my primary use for Lucidchart at my work.

3

Forum|Forum|10 days ago

plairdLucid Legend Level 1

Lucid AI changing advanced properties on SFACardsIdea

First time bug reporter. I think I am following the correct process as described in the community bug report explainer apologies if not! I asked Lucid AI to write up its own bug report on the issue it faced. Problem: Lucidchart AI Cannot Change Advanced Properties on SFACards Use CaseSetupCreate a new Lucidchart diagram In the Shape Gallery, select all 4 Salesforce architectural libraries (header, card, icons) Drag a Collapsed Card shape onto the canvas Give the card name in the text headerActionAsk Lucid AI to enable the Header icon advanced property for the card. “for the salesforce card shape, set the ‘Header icon’ property to true” It will fail. “I can’t directly toggle the ‘Header icon’ property on the Salesforce card shape via automation. You can do it manually using Shape Options” We are hoping to generate diagrams using Lucid AI. But for complex diagrams with many shapes, there will be a lot of manual fixups (header icons, footer icons, etc) which makes Lucid AI difficult to use. Lucid AI’s Self DiagnosisI asked Lucid AI why it couldn’t complete the task. After some back and forth diagnosis chatting, this is what Lucid AI reports about its failure to toggle the Header Icon toggle: Subject: SFACard advanced toggles (Header icon / Footer icons) not settable via EditBlockAdvancedProperty Summary: When working with Salesforce Architecture “SFACard” shapes, several Advanced Options toggles (notably “Header icon” and related icon/footer toggles) appear to be stored as block properties (e.g., ShowEntityIcon), but they cannot be programmatically set via the EditBlockAdvancedProperty automation API. This prevents automation from enabling header/footer icons on SFACards even though the UI supports it. EnvironmentShape: SFACard from Salesforce Architecture Diagrams library (salesforcearchitecture.js)Automation tools used: EditBlockAdvancedProperty, CanvasQuery, ShapeDetails, DocumentHistory Repro stepsCreate an SFACard and confirm Advanced Options toggles exist in UI: Advanced options: Allow nesting, Header icon, Header line, Condensed, Footer, Footer icons, etc. In the Lucid UI, toggle “Header icon” ON for a card. Observe the underlying property change captured in document history: SetProperty on the card: Property = ShowEntityIcon, Value = true (OldValue = false) Attempt to set the same property on another SFACard via automation: Call: EditBlockAdvancedProperty(ItemId=, PropertyName="ShowEntityIcon", Value="true", ValueType="boolean") Observed behaviorThe automation call fails with:“Advanced property 'ShowEntityIcon' is not registered for SFACard.” CanvasQuery (IncludeAllProperties=true) does not reliably surface these advanced-toggle properties for the SFACard instance, even after toggling them in the UI. ShapeDetails does not expose a usable, instance-specific list of registered advanced properties for SFACard (i.e., we can’t discover the correct property key(s) that are accepted by EditBlockAdvancedProperty).Expected behaviorAdvanced options toggles that are user-editable in the UI (e.g., “Header icon”, “Footer icons”) should be settable via EditBlockAdvancedProperty.At minimum, the property keys that correspond to those toggles (e.g., ShowEntityIcon) should be registered/whitelisted as advanced properties for SFACard so automation can set them. ImpactPrevents programmatic configuration of SFACard features that are important for standardized architecture-diagram generation (header icons, footer icons, potentially header line / condensed / footer toggles).Forces manual per-card UI changes, which defeats automation workflows.Evidence / notes Document history shows SFACard instances created with (non-exhaustive) SFACard-specific fields such as:ShowEntityIcon, IncludeHeaderLine, CondensedPadding, CondensedPaddingAmount, ShowFooter, FooterIconIds, SecondaryColor, AttrColumnsCount, etc.Of these, at least ShowEntityIcon clearly maps to the UI “Header icon” toggle, but it is rejected by EditBlockAdvancedProperty as “not registered.” RequestPlease confirm intended API support for SFACard advanced toggles.If supported, register/enable the relevant properties (e.g., ShowEntityIcon, FooterIconIds / Footer icons toggle, ShowFooter, IncludeHeaderLine, CondensedPadding, etc.) so they can be updated through EditBlockAdvancedProperty, and/or expose them through ShapeDetails (BlockId mode) so automation can discover valid PropertyName values.

4

Forum|Forum|10 days ago

A

andyn

Add Azure 2024 shapes to APIDelivered

The API should be updated to allow a namedShape to be from the azure2024 class. At the moment only azure2021 shapes are supported which means it is impossible to programatically create relevant azure diagrams

8

Forum|Forum|14 days ago

G

ggoodman

Apply an org-wide theme to existing documentsIdea

Summary: Please add an organization-level Theme/Brand Kit that can be defined once and applied to any new or existing Lucid document.Problem: We maintain brand standards (fonts, color palette, line/connector styles, title block/page layout, and a logo). Today, themes are per-document and templates help only for new docs—updating existing documents (such as AI generated documents that are uploaded to Lucid) requires manual work (copy/paste, format painter, re-theming page by page).Request / Requirements:Create an org-level Theme/Brand Kit with: Fonts (heading/body styles) Color palette + semantic tokens (Primary/Secondary/Accent/etc.) Default shape + connector styles Page header/footer/title block components + logo “Apply Theme” action for existing docs with options: Whole doc vs selected pages Update only theme-linked objects vs override manual styling Style/color mapping from old → new tokens Set default for new documents Admin governance, versioning, and optional push updates to documentsValue: Faster creation, consistent branding across teams, easier rebranding updates, fewer manual formatting errors.

Forum|Forum|14 days ago

ElisabethLucid product team

Seeking feedback on Lucid AI for Planning toolsSeeking Feedback

Hello! I’m Elisabeth, a UX designer at Lucid. My team is seeking feedback on our new Lucid AI for Planning prototype.If you fit one of these criteria, we'd love to meet with you:You're new to planning in Lucid You work with one or more teams to plan out initiatives or projects, but you're not regularly using Lucid in your planning workflows You have experience planning in Lucid You use Lucid regularly for planning rituals (e.g. sprint planning, Quarterly or PI Planning, daily standup, retrospectives, etc.) You've used Jira or Azure DevOps card integrations in Lucid The feedback sessions will be 45 minutes and you will be compensated $75 for your time.(Note: Spots are limited, so be sure to sign up now!) Update 5/22: Thank you for your incredible response and sign-ups. At this time, we’ve filled all of our spots. Please keep an eye out for future opportunities to connect with our product teams - we’re eager to learn from you and are so grateful for your feedback!

Forum|Forum|15 days ago

Michał H

Export Lucidchart Diagram to BPMN/XML formatIdea

Hi is it posible to download BPMN chart in BPMN format? I mean BPMN XML which is used by bpmnio Regards

9

Forum|Forum|15 days ago

M

MSmidowicz

Change layer lock buttonIdea

The quick button (lockpad) for the layer lock is not working.

8

Forum|Forum|15 days ago

T

Tim McCain

Juniper networking equipment shapesIdea

Does LucidChart have a library for Juniper networking equipment? Nothing is coming up in my searches.

Forum|Forum|16 days ago

S

Simson

JQL query to reorder Jira cards in a dynamic tableIdea

Hello community,we are successfully syncing a dynamic table in Lucidspark with Jira by using a JQL query. Unfortunately an “ORDER BY” clause in the query does not have any effect on the visualization in the table. Of course we can rearragnge items in the table manually but then we would not be fully in sync with Jira anymore. Is there any way how we canenable that items in a dynamic table are actually orderd like in the result of the JQL query or order rows in a dynamic table by one of the field of the underlying jira issues?Our Usecase is something like a representation of an ordered/prioritzed backlog.

7

Forum|Forum|17 days ago

B

Bruno B

Button removes empty lines and columns on dynamic tablesIdea

Hi,We have different boards that we use for big room plannings, PI planning or sprint plannings.They all contains many jira linked (via jql) dynamic tables. For example one per person within the team.When used, those dynamic tables contain many columns (per sprint) and lines (per feature).When we prepare one of those ceremonies, we duplicate the last board then we sync all dynamic tables. The problem is that there is no quick way to remove empty useless columns. We can either recreate the dynamic table or remove eat empty row or column by hand. This is quite time consuming!Could you please add a button to remove all empty columns and an other one to remove all empty rows?Thanks!

Forum|Forum|17 days ago

N

nbinding-newday

Status emojis on Jira cardsIdea

My team uses emojis to categorise whether a jira story is in 3 main states:✅ = ready for sprint🚧 = needs estimation⭕️ = needs 3 amigosI’d live to use Lucidspark to plan out actual refinement sessions of these tickets, but cannot see these emojis in the jira cards that are displayed