Product feedback

Darren W

Add more electrical symbols as a shape library in LucidchartIdea

Do you have the European resistor symbol (a block with wires going in out not a zigzag)?

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eplace

Copy locked shapes without unlockingIdea

I would like to be able to copy/paste locked content. When we create activities in a Lucid board, we often have to make several areas for users. In these areas, we usually lock down a lot of the elements so they aren't inadvertently moved. Currently locked content will not copy/paste so replicating these areas is very difficult.

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Bryce Leedham

Nudging should not move locked itemsIdea

Per the title - tired of nudging moving locked items that then need unlocking to revert to position. Can nudging please ignore items that are locked in position?

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cdm4orange

Mind map improvementsIdea

I use mind maps all the time, especially with business clients when gathering requirements, or brainstorming with a group. Its the best. HOWEVER, there are two features that are missing that drive me nuts. One makes the mind maps almost unusable to me and the other is just annoyingGetting data OUT of mind maps is nearly impossible. I REALLY REALLY REALLY want to ask for a way to export a mind map into a CSV, TSV, or indented list, which is all a mind map really is anyway. I had a huge list of product requirements in a big mind map and it was so hard to get the requirements out with any kind of formatting I gave up and started over somewhere else. Please Please please please consider implementing this!!! I love Lucidchart and there aren’t very many good mind map programs. Please fix the mind map fonts! They are stuck at 8 pt font. They ignore any font settings that I make in the tool and just stay at 8 pt font. I have to manually go back and change the font on every single node. Booooo….. I hope you fix these!!!

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Forum|Forum|2 days ago

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romubdlp

Create custom connection pointsFuture Consideration

Hello,Is it a regular way to add connection point to image or shape ?Romu

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Forum|Forum|3 days ago

adnane.benali

Unable to duplicate mind map nodes in LucidValidating

I could not duplicate a node. Frustrating because the option is there to duplicate (right click on the node), but it ends up duplicating the entire mind map. That’s a bug. Need to duplicate a node to improve productivity. The node has several children, and the new node has just some small updates. I don’t want to rewrite all of them again. Can you address this? and when? ~ in the meantime, I’ll just have to rewrite stuff.

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Forum|Forum|7 days ago

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Fklein23

Text labels cannot be movedIdea

I have used LucidChart for over 10 years. I have struggle with one unpleasant attribute of text labels on connectors. Even if I turn off ALL “snap-to” options, labels insist on being in certain fixed locations on their connectors, which often makes a complex state diagram virtually unreadable. I finally consulted the “Leo” AI agent on the Brave browser and he told me to use what he called the “Nudge” method, If you hold the Alt key (option key for Apples) the mouse can move the text label to anyplace on or around the connector. But when you are finished, unclick the mouse first, and then release the Alt key. Release the Alt key first and the text just snaps back to the same limited location on the connector. Another glitch in this method is that if you open the same chart without closing the prior instance, the new location of text label is not preserved. It snaps back to its original anchor point. I found that if I closed the document and reopened it, the desired change to the text label persisted. This method REALLY ought to be mentioned in the context of the “snap-to” features under the “View” menu.

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L3on

Login form usability with password managersIdea

Hello Lucid Team,I wanted to share some feedback regarding the login form on your platform. Currently, the multi-step process where users first input their email and then, after an animation, the password field appears, poses a challenge when using password managers like Bitwarden.When attempting to use the auto-fill feature, the password field often disappears, making it difficult to complete the login process smoothly. This adds unnecessary friction for users relying on password managers.It would greatly enhance the user experience if both the email and password fields were visible simultaneously. This would allow users to auto-fill their credentials in one go, making the login process faster and more seamless.Thank you for considering this improvement, and I hope it helps make the platform more user-friendly for everyone.

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Adesuwa

Add Mechanical Engineering Symbols for System ModelingIdea

I would like to request the addition of standard mechanical engineering symbols to Lucidchart/Lucid, especially for creating mechanical system diagrams and dynamic models.Useful symbols would include:Mass blocks Springs Dampers Ground/fixed supports Translational and rotational joints Force and displacement arrows Mechanical linkages Simple actuator symbols Other common mechanical system modeling elementsThese would be very helpful for users working on mechanical engineering, robotics, mechatronics, control systems, and vibration modeling. At the moment, these types of diagrams often have to be created manually using basic shapes, which takes extra time and does not always look clean or standardized.Adding a dedicated mechanical symbols library would make it easier to create clear, professional diagrams for reports, teaching, research, and technical documentation.

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TaiW

Alt-drag to copy in assisted layoutIdea

In Lucid, you can hold down the alt key while clicking on an object and dragging it in order to copy the object to a new location.However, if you attempt to do this on an object which is part of an assisted layout container, it will move the object instead of copying it. This disparate behaviour is extremely frustrating, and seems to be bug.

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Alokito

Convert "diagram as code" to draggable shapesIdea

The idea is to convert the Mermaid diagram flowchart into standard Lucid components, so one could drag elements around, resize, etc. It would be okay to no longer edit the original Mermaid code, or lose some styling -- it would not need to be an exact representation.This has also been requested by @Bill.Stout and @jmesterh in the following thread:

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Forum|Forum|9 days ago

mjnewton

Add Five9 Icon Set to Lucidchart & LucidsparkIdea

I am a regular user of Lucidchart for documenting business processes, technical workflows, and contact center call trees.Our organization—and many others—utilizes Five9 as a core workstream. When designing complex IVR structures, call routing paths, and agent workflows, having a dedicated Five9 shape library (including standard icons for ACD, IVR, queues, dialers, and agent states) would be incredibly helpful.Currently, we have to manually import custom images, which slows down documentation and makes it harder to maintain a clean, standardized look across our teams.Adding an official Five9 icon set would greatly enhance Lucidchart’s utility for telecom, CX, and contact center process mapping.Thank you for considering this request!

Forum|Forum|9 days ago

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Funmilola Fagbola

Potential Lucid AI agent autonomyIdea

I would like to report a behaviour I recently observed while using your Lucid AI, which may warrant further review from a security and user-safety perspective.As a new user of the platform, I generated a flowchart using the AI system. Subsequently, I asked the AI for guidance on how to download the generated file. Instead of providing instructions or directing me to the appropriate interface option, the AI automatically packaged the artefact into a ZIP file and started the download without first asking for confirmation or obtaining my explicit consent.While the file involved was one generated by the system itself and no apparent unauthorised access occurred, I believe this behaviour raises questions regarding user intent verification, autonomous action execution or excessive permission. Specifically, a request for procedural guidance ("how do I download this file?") was interpreted as authorization to perform the action on my behalf.From an AI security perspective, I would appreciate clarification on whether this behavior is expected by design. If so, it may be worth assessing whether additional confirmation mechanisms should be introduced before the system performs consequential actions, particularly in environments where broader permissions or access to user data may exist.I am not claiming this is a security vulnerability; however, I believe it may represent a potential agent autonomy or user-consent concern that deserves further evaluation.

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Forum|Forum|13 days ago

MSmidowicz

Page Tab Grouping to Eliminate ClutterIdea

My team would love to be able to group page tabs in a lucidchart diagram. We use lucidchart to create blueprints for our clients regarding entity ownership and structuring. We have our own template document that we transcribe over to our client’s lucidchart and customize it based on their specific scenario. The problem is that our template document has over a dozen pages for different layouts and it creates a clutter. We’d love to be able to group pages so that a single page is shown, but you can click down on the pages to see the other related pages in that group.

Forum|Forum|13 days ago

MSmidowicz

Select/deselect smart fieldsIdea

We integrate Lucidchart with Salesforce to create blueprints for our clients. The lucidcharts display information about entities we form for clients. The entity information is located within Smart Fields Layout menu. It would be wonderful to be able to have a “Select All” and “Deselect All” option for the Manage Fields submenu . Currently, all fields are selected and we need to manually select/deselect the fields that are pertinent to that specific entity for the client. Having that Select All / Deselect all option would help improve our quality of work and turnaround time.

Forum|Forum|13 days ago

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ddentry47

Note text formattingIdea

I want to change the defaults of the “Note” text box with both resize and change of text, but text defaults to Inter 8 pt. font and the size returns to Lucid default. Any ideas?

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Forum|Forum|15 days ago

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kcrossley

Add height and width to swimlane contextual panelIdea

STORY:As a Lucid Chart user, I need both height and width options added to the Swimlane Contextual Panel so that I can set the height and width of all lanes in the pool at once. ACCEPTANCE CRITERIA:In the Lucid Chart Swimlane Contextual Panel:Add “Height” and “Width” fields under Layout > Advanced Options, . Position both fields side-by-side, between “Lanes” and “Orientation”. Allow users to input values corresponding to File > Settings > Document Settings > Canvas and Page > Units. Include control to increase/decrease values with mouse-click. Include “Fix Aspect Ratio” check box that when selected will cause the lane to dynamically adjust height when width is adjusted or width when height is adjusted.

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Demogenes

Individual users disable AIIdea

Hi, I noticed recently that you have enabled AI. I find the feature extremely annoying both in that it keeps popping up automagically but also in the canvas it is present and distracting and there you can’t remove it. Also I do not really wish to train an AI (whatever the kind it is)I am paying for a personal account that does not give me an option to disable AI, as you have for team users. Would it be possible to implement such an option for normal users?

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MicahK

API Export of .laf filesIdea

Looking for a way to automatically export a user’s documents in a .laf format automatically through the API so we can script it out and when a user is offboarded we can do an export of their .laf files automatically and archive it outside of Lucid.Right now, we can transfer the documents to another user within the Lucid Platform and that user can manually take action to download the .laf files, but we have 725 licensed users at a large company and we cannot afford to do this manually on every user offboarding. I know we can export images, and we will do that, but if someone at a later date wants the original .laf files to edit, we need to be able to provide the backup and import it to the new user from an external backup repo.

aechols

Glean IntegrationIdea

I would like to request an option to natively connect Lucid with Glean, without the need for custom API configuration.

marshall_boostcx

Convert Mermaid diagrams to editable shapesIdea

Hello Lucid Support Team,I’m running into an issue with a diagram created using Diagram as Code (Mermaid) that I’m unable to resolve, and I’d appreciate guidance on whether this is a product limitation or a configuration issue.GoalI want to convert an existing Mermaid-based diagram into fully editable native Lucidchart shapes (so individual boxes, connectors, and containers can be selected and edited without touching Mermaid code).Current State The diagram was created using Diagram as Code (Mermaid). Clicking the diagram always selects it as a single object and opens the Mermaid editor. Individual shapes and connectors are not directly editable. What I’ve Tried Right-clicking the diagram and checking for: “Convert to shapes” “Detach from diagram as code” → These options do not appear. Keyboard shortcuts: Ctrl+Shift+V (Paste special) → No prompt appears; nothing happens. Copy → Paste within the same document: No option to paste as shapes. Checking top menus and contextual toolbars: No visible option to convert or detach from Mermaid. Verifying selection: The diagram always behaves as a single Diagram-as-Code object. Observed LimitationIt appears that in my Lucid environment / tenant: Mermaid diagrams cannot be converted into native shapes There is no exposed “convert” or “paste as shapes” workflow Diagram-as-Code objects are effectively locked to code-only editing Question Is this behavior expected for certain plans or tenant configurations? Is there an official way to convert Mermaid diagrams into native Lucidchart shapes in this environment? If not, is recreating the diagram manually the only supported path? I’ve attached screenshots showing: The Mermaid editor opening when the diagram is selected The absence of any “Convert to shapes” or “Paste as shapes” options Thanks in advance for your help and clarification.

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mpryor

Ungroup Mermaid flowcharts in LucidchartIdea

When you utilize Mermaid code to generate a flowchart the system automatically groups every node together and the only way to edit them is through the “Diagram as Code” section. Being able to ungroup these so that individual nodes can be edited on the canvas would be very helpful.

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Nico Villanueva

Format shape styles and colors in Mermaid stylingIdea

I’ve been using the new Mermaid integration to create mainly sequence diagrams, but more to come.Is there any way to change the styles? The default light lilac for participants and lines is just too, eh, light.Is there an option I haven’t found yet? Is it planned to be supported?

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Luciano B

Lucidchart Mermaid UML SupportDelivered

It would be great if Lucidchart supported Mermaid (https://mermaid-js.github.io/mermaid/#/) for creation of UML Diagrams.

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