Idea

Individual users disable AI

Related products:Lucidchart

Forum|Forum|1 month ago
June 2, 2026
8 replies
348 views

+1

Demogenes

Hi,

I noticed recently that you have enabled AI. I find the feature extremely annoying both in that it keeps popping up automagically but also in the canvas it is present and distracting and there you can’t remove it. Also I do not really wish to train an AI (whatever the kind it is)

I am paying for a personal account that does not give me an option to disable AI, as you have for team users.

Would it be possible to implement such an option for normal users?

Zuzia S

Hi @Demogenes, thanks for this idea! We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post:

Cheers!

+9

Zuzia S
Lucid community team
Forum|Forum|1 month ago
June 2, 2026

Hi @Demogenes, thanks for this idea! We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post:

Cheers!

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J

jennybrumfield3
Forum|Forum|1 month ago
June 12, 2026

Completely agree with @Demogenes. Being force-fed AI is extremely annoying, and I find that it takes away from the creativity and personalization that users of Lucid are seeking.

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A

andrte
Forum|Forum|1 month ago
June 15, 2026

Please allow us to disable the AI feature.

Why you allow some accounts to do this but not others is annoying

Like

+9

Zuzia S
Lucid community team
Forum|Forum|30 days ago
June 16, 2026

@jennybrumfield3 @andrte thank you for adding to this thread and I am sorry for the frustration! Your upvote and feedback are excellent ways to indicate your support for this idea.

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+1

Deborah S
Forum|Forum|19 days ago
June 27, 2026

Absolutely. Enough with AI on by default. I waste so much time each day turning the thing off--please let me change the default.

I have had such great experiences with Lucidchart to date--this is disappointing and off-brand.

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clc.cornelison
Forum|Forum|17 days ago
June 29, 2026

100% agree. Please allow for all users to turn off invasive and distracting AI elements. The choice to limit who can edit the settings (which no one agreed to, and have yet to be given an option to opt out) is as telling as the annoyingly intentional icon placement to foster accidental activation. Most dont want it at all, and those that pay for your product deserve to be able to remove it.

Like

+9

Zuzia S
Lucid community team
Forum|Forum|16 days ago
June 30, 2026

Hi @Deborah S and @clc.cornelison, thank you so much for leaving these additional details and feedback. Your comments here are helpful to our product teams as they continue to research new product features and enhancements!