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Sep 8, 2026 6:23 PM UTC
Solved

Embedded code for diagram on Sharepoint page displays - Only users with access to the document can view it here. Change Permissions

When opening a SharePoint page that contains the Share Embed HTML code from a Lucidchart diagram embedded within a section of the page, the following error message appears at the top of the diagram. This behavior was not occurring previously and has only recently started appearing on all of the diagrams.

“Only users with access to the document can view it here. Change Permissions”

 

 

Michael B
Michael BAnswer
Lucid product team
Sep 18, 2026 9:58 PM UTC

I have passed this issue on to our internal teams who have recently been iterating on our document access notifications. They have confirmed that this is an unintended side effect of that work. Currently, there is not an ETA for when it will be resolved.

Comments

BertAuthor
Sep 9, 2026 4:00 PM UTC

Just to add to the above, users can already view the diagrams. As a result, the message "Only users with access to the document can view it here. Change Permissions." is misleading, since access to the diagrams is not actually restricted. 

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Michael B
Lucid product team
Sep 9, 2026 4:42 PM UTC

For clarity, are you referring to the Share code here:

 

 

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BertAuthor
Sep 9, 2026 4:50 PM UTC

Yes

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Michael B
Lucid product team
Sep 9, 2026 6:32 PM UTC

Got it. I am researching now for changes that could have caused this.

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Michael B
Michael BAnswer
Lucid product team
Sep 18, 2026 9:58 PM UTC

I have passed this issue on to our internal teams who have recently been iterating on our document access notifications. They have confirmed that this is an unintended side effect of that work. Currently, there is not an ETA for when it will be resolved.

Translate