Skip to main content
Gregory C
October 31, 2023

Confluence Integration - Only One Chart Not Working - Not Placing Chart in Confluence Macro

  • October 31, 2023
  • 1 reply
  • 45 views

The lucidchart integration with confluence is not working properly for one lucid chart in particular. I have tried to include this lucid chart on multiple confluence pages and it doesn't work. All of my other lucid charts imbed properly but this one doesn't. I have tried different browsers clearing caches allowing 3rd party cookies restarting the computer resetting the connection between lucidchart and Confluence and nothing has helped.

    Comments

    Karsten B
    Lucid support team
    November 2, 2023

    Hi Gregory

    Thanks for posting. Can you try duplicating this document (File > Duplicate) and inserting the resulting copy into your Confluence instance. If that does not work we can create a ticket to gather the document url.