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Confluence Integration - Only One Chart Not Working - Not Placing Chart in Confluence Macro

  • October 31, 2023
  • 1 reply
  • 27 views

Gregory C

The lucidchart integration with confluence is not working properly for one lucid chart in particular. I have tried to include this lucid chart on multiple confluence pages and it doesn't work. All of my other lucid charts imbed properly but this one doesn't. I have tried different browsers clearing caches allowing 3rd party cookies restarting the computer resetting the connection between lucidchart and Confluence and nothing has helped.

Comments

Karsten B
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  • Lucid support team
  • November 2, 2023

Hi Gregory

Thanks for posting. Can you try duplicating this document (File > Duplicate) and inserting the resulting copy into your Confluence instance. If that does not work we can create a ticket to gather the document url.