Hey Lucid users -- if you're having trouble with our Freehand Drawing feature here are a few things you can try:

• Please try it again in a private or incognito window. This often improves performance by clearing your cache and cookies and disabling your extensions. 



• Lucidspark is optimized for Google Chrome so if you haven't already please try the feature in that browser to see if it resolves the issue.

If the issue persists give us a heads up including the following information:

• A screenshot or screen capture of the issue and any error messages or pop ups that appear



• A description of steps you took leading up to the issue and what you are hoping to create so that I can get a better idea of how you are using the feature