Solved

I have an existing PPT org chart and would like to import that into Lucid. Is that possible or is there an easy way to do that?   Thanks in advance! Claire

I am not able to add space in actors name for example if I write Alice simon -> Bob mark this gives me error Also is there a way I can use diamond shaped symbols representing actions

I would like to exclude (hide) a layer and then export to PDF without showing the layer I hid.   Is this possible?  

I have enable to show the page grid on the working Area. I have positioned the box inside the page . For example the green box is on the top right of the page.   But when I request it to print it doesnt follow the position correctly.      How to fix that?

Smart containers super useful. But I want to change a container shape and possibly move the fields in the shape. Is this possible?

Google integration is turned on in Slides Gmail etc -  

Is there a way to add space between list items in a bulleted list?I can add space between paragraphs with formatting but not with a bulleted list. Basically I want each bullet to be single spaced & wrap with the indent as it currently does but I'd like to add 6 pixels between each bullet point to make it easier to read. Please see example below:  

I am using a template.  I am trying to use the same color fill from one cell to another but can't see to use the paint brush or copy style to do that.  Is there a way to format fill so color from one table cell is the same to the next?

Hi We are in the process of moving Confluence from the server to the Confluence Atlassian cloud instance. Confluence cloud migration assistant suggests at step "Assess your app" to contact you as there is no migration path provided. Any suggestions are welcomed. Thank you

I want to draw a line that is just a drawing and does not have a mind of its own when objects around it are moved. The electrical symbols have them but I can not figure out how to create my own drawn line with no  connection.properties. How do you do it?

Hi I have configured SAML on both our IDP and lucidchart but I am seeing "Your team is not configured for SAML. Please have your team admin contact support." 

I am using the LucidChart integration to insert diagrams in Google slides and docs.  I have seen especially in Google slides that the resolution of the diagrams are very poor and do not match the resolution in LucidChart.  I have looked around and can not find any way to fix this.  Has anyone seen this problem?  And if so... how did you fix it??

Hi Lucidchart gurus:) I hope you have all the amazing day. Can you please somebody help me with: How to merge two layers? I have created 1 layer and then made a copy of it (seems now is sublayer) and I have no clue how to merge them (to clean up the mess ) :D Any ideas? (I would like to get rid off Direct Charges and keep only Stripe Connect Niki layer - with all content) Thank you very much

Hey guys I don't know how to remove the following border from "Message" without erasing my connector. I cannot just select the element with the border and it looks like I can just change the border using the line-width attribute in the control panel. Can somebody help me out?  

When using the Cisco network shapes how can I change the their color from the basic blue?

An Error occourd not able to download

When i select all the chart (ctrl +A) it allows me to do it smaller or  bigger but i cant move the whole chart to another position of the page in order to make space. ¿Can sombody help me with this?. Thanks in advance.

Hi I logged into lucidchart only to find out my .edu account was limited to the free program again.I deleted the account since it was old and re-registered with my new .edu email but then I realized there were some personal diagrams I had left behind there. Is there any way I can recover them?

I am using the Gantt Chart Template and there are only three items in the legend.  I need more like six items/color boxes.  How can I add more?

Please can you let me know what the default session timeout is? Our IT team are asking me and I found an article indicating it is 30 days which they were surprised by so wondered if this is a typo?

some of UML generation tools have reverse engineered features but I can not find in lucidchart. Our team uses Jira and if lucidchart has that feature I would choose lucidchart right away without hesitation. Sync between source code (mostly python) and UML class diagram matters to our team.

How to insert only ONE page from Lucidchart document in Confluence page?

The library of GCP icons is pretty outdated.  Google have an up to date one available at https://cloud.google.com/icons but I can't see a way to import it.  Is there any way to use these new icons without manually creating each one as a new shape and then grouping it with a text field?

Hi I was able to share with my customers to view document without login/register to lucid.Now with new update of sharing I coudn' t find anyway to share my chart without login/register with a person. Link is forcing people to register to view. How can I share a link to view without login to lucidchart app?   Thnkx CG

My sharable link is Grayed out. Why?