Product questions

I'm making a floor plan and I have a text box that is in a layer. I created a Toggle Layer with the employee information on it and associated it with the text box. When I move the text box around the floor plan the Toggle Layer doesn't move with it. Is there a way to move both at the same time without moving anything else?

After a brainstorming session you likely have many kinds of ideas to sort through ranging drastically in quality feasibility and potential for moving forward. To drive action in your team and make use of what you’ve brainstormed it’s crucial to categorize your ideas in order to have a clear understanding of what to do next. For example after brainstorming needs for planning an event I often have action items assigned to different members of the team - we often do this using Tags for each person’s tasks. Lucidspark’s Sort tool is an easy way to compile these for each team member so we don’t have to sort them by hand or worry about any of them getting missed in the process. Below you can see all of the ideas contributed during brainstorming.  Each sticky note containing a task is tagged with a team member’s name and some items are tagged with multiple members such as the “organize kick-off meeting” example below: In order to quickly sort tasks by each team member I navigated to the

I am using lucidspark as a collaborative whiteboard. I want to be able to embed and display active content from excel Tableau and webpages .. how can I do this? 

Selected Insert > Import Page Chose a Lucidchart document containing multiple pages The "Select Document" dialog box changes to include a scrollable page view for the document selected Next/Prev controls do not work in the scrollable page view leaving me only the option to import the default first page Please advise.

concept map

Hello I would like to set my role as engineer and the application of Document systems (UML P&ID)

Because LucidChart has bogged down with 100+ pages in a single document I am trying to split the document into smaller docs. Unfortunately the available tools in LucidChart make that difficult.When a page is "Imported" to a new document the Master page link is lost. Is there a way to assign the Master page to an entire document instead of one-page-at-a-time?

how can i make a basic chart with horizontal lines

Ola bom dia! Dentro da plataforma é possível "congelar" um determinado numero de formas afim delas não se moverem dentro do quadro? Como exemplo quero o mesmo efeito quando se congela painéis no Excel afim da linha de cabeçalho se arrastar quando rola a pagina para cima/baixo direita/esquerda.

I've been using Lucidchart for a few years and have some goto diagrams for use in presentations.I made template of objects to reuse and they've been fine until I recently opened a diagram to find the vertices all misaligned.Have tried editing the vertices and anchor position seems not to snap to the grid? What it should and used to look like:What it looks like now:  

how do i make my diagram flowchart none editable? like clicking on the flowchart and nothing moves from it. as i finished my document. now i want to click over it without moving it at all. thanks

Having a very serious issue come up in numerous places. I draw a line from point A to point B it has a few turns in it and I try to adjust the line to follow a certain path. But when I get close to the path I want the line wigs out and jumps into a different shape that is not what I need. Cannot understand what the line is trying to do and why it won't let me reshape it in a very simple way. Couldn't find an answer online; not sure how to search for this. Please help! Thanks!

Is it possible to add a tab for a newly created org unit to an existing chart so that when the data is refreshed it includes the new tab in the refresh?   We have created org charts using the 'create separate org charts for each [Choose Column] ' option and now have a new org unit at the level we selected to create the chart.   Short of starting a new org chart from scratch to include it is there a better option to add it and have it refreshed along with the existing chart?  

Hello I've been looking for the right article / thread but unfortunately came up empty. I'm working on a doc which has a published link however shows rules (dotted dashes see screenshot) that I cannot disable. These rules don't show up on the canvas when I'm editing they also don't show up the document is set to full-screen but I'm sure some people will navigate the doc out of full screen so I'd like to disable these rules. Thanks for help!  

I was able to create a doc in Lucid Chart over several days.  However I am now unable to do so and the icon indicates I am now viewing in Lucid Spark.  Can someone please help my figure out what the issue is so I can continue to build the doc out?  Thanks!

I keep getting this error message even though I have nothing in my account.“You have filled your allowed space. You must upgrade your account to save additional changes.”

How can I prevent certain users from exporting the diagrams in their folder for security reasons?

What address and/or email address can I submit a Tax Exempt form to? We are federal credit Union. Thanks!

I am using the newsletter template to send out some custom information. I was wondering what a good way is to share this if i am sending an email. I dont want to share the main doc but want a way to share the information in that template. 

I'd like to sort pages alphabetically. How do I do that? I have tried doing it manually by dragging page thumbnails but the thumbnail viewer only shows 42 pages at a time and it is a very slow manual process.I am trying to find a way to re-organize a large 110-page file into more manageable sub-documents. It would be much easier if the pages could be sorted alphabetically so sections could be sorted together and deleted by "section".

I have moved on from a previous position but signed up to pay for Lucid chart on my own credit card.  I now need access to that account but can't get in because the password reset goes to my old employers now.  How can I get help?

I am trying to share a diagram with some colleagues hopefully by inviting using the Email option. When I add their email address and select the appropriate access I get the "Could not send invitation. ...." message when I press the "Invite" button. The colleagues I wanted to invite are visible in the "Collaborators" overview but they never received any email invite. I also tried to invite my personal gmail-account - same result ....

how do i get a shaded grey box to go behind certain areas of my flow chart? like if I wanted to take a section of my flow chart how do I add a shaded background around that section without it going over the actual flow chart? hope it makes sense? maybe it can be shown to me via loom video or something? thanks

Under Safari on Mac the login button on the Lucidchart add-in in Word on Office365 pops up the login box says login is successful and then closes but the add-in just resets as if not logged in. It does however work under Chrome on Mac. It's probably related to Safari's stronger security around cookies from other sites but something to look into please as Safari is often the preferred browser for Mac users.

Hi Does everyone know that I can see the historical data change when I move some employees in the org chart? Scenario:  Mr.A stays in Team A as Developer in the org chart version 1. First moving Mr.A has been moved from Team A to Team B. Second moving Mr.A has been moved from a Developer role to be BA but still in Team B. So the question is the Lucidchart can export data or traceable the movement of Mr.A what and when that this employee has been moved?