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Alex L101
February 2, 2022

Need to change account owner on a deactivated account

  • February 2, 2022
  • 5 replies
  • 30 views

I need to change the account owner on our Lucidchart account. The current owner is currently deactivated. 

    Comments

    Sami H
    Lucid support team
    February 2, 2022

    Hello Alex

    Thanks for posting on the Lucid Community! I'm going to be sending this post over to a ticket so we can get more information from you.  We will be in contact with you shortly!

    Brian B102
    March 9, 2022

    We need to do the same. @Sami H can you send me the information when available. 

    Phillip W
    Lucid support team
    March 9, 2022

    Hello Brian

    Thanks for posting on the Lucid Community! I'm going to be sending this post over to a ticket so we can get more information from you.  We will be in contact with you shortly!

    If anyone else out there needs to do the same feel free to give us a shout at Support@Lucidchart.com

    IT G
    June 3, 2022

    Need to do the same. Can you please help me?

    Phillip W
    Lucid support team
    June 3, 2022

    Hey there

    Thanks for posting on the Lucid Community! Because this deals directly with your account information I have created a ticket for your post and someone will be reaching out to your shortly!

    If anyone else out there needs to do the same feel free to give us a shout at Support@Lucidchart.com