Skip to main content

Need to change account owner on a deactivated account

  • February 2, 2022
  • 5 replies
  • 14 views

Alex L101

I need to change the account owner on our Lucidchart account. The current owner is currently deactivated. 

Comments

Sami H
  • Lucid support team
  • February 2, 2022

Hello Alex

Thanks for posting on the Lucid Community! I'm going to be sending this post over to a ticket so we can get more information from you.  We will be in contact with you shortly!


Brian B102

We need to do the same. @Sami H can you send me the information when available. 


Phillip W
Forum|alt.badge.img+16
  • Lucid support team
  • March 9, 2022

Hello Brian

Thanks for posting on the Lucid Community! I'm going to be sending this post over to a ticket so we can get more information from you.  We will be in contact with you shortly!

If anyone else out there needs to do the same feel free to give us a shout at Support@Lucidchart.com


IT G
  • June 3, 2022

Need to do the same. Can you please help me?


Phillip W
Forum|alt.badge.img+16
  • Lucid support team
  • June 3, 2022

Hey there

Thanks for posting on the Lucid Community! Because this deals directly with your account information I have created a ticket for your post and someone will be reaching out to your shortly!

If anyone else out there needs to do the same feel free to give us a shout at Support@Lucidchart.com