Hello Alex

Thanks for posting on the Lucid Community! I'm going to be sending this post over to a ticket so we can get more information from you.  We will be in contact with you shortly!

We need to do the same. @Sami H can you send me the information when available. 

Hello Brian

Thanks for posting on the Lucid Community! I'm going to be sending this post over to a ticket so we can get more information from you.  We will be in contact with you shortly!

If anyone else out there needs to do the same feel free to give us a shout at Support@Lucidchart.com

Need to do the same. Can you please help me?

Hey there

Thanks for posting on the Lucid Community! Because this deals directly with your account information I have created a ticket for your post and someone will be reaching out to your shortly!

If anyone else out there needs to do the same feel free to give us a shout at Support@Lucidchart.com