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Cris R
June 2, 2022

SAML Authentication is not allowed

  • June 2, 2022
  • 1 reply
  • 48 views

Hi

We are trying to fix our LucidChart SSO but when we go into SAML activation settings it says it is not allowed and we are not allowed to configure.

    Comments

    Sylvia X
    Lucid support team
    June 3, 2022

    Hi Chris 

    Thanks for posting to Lucidchart Community! From your screenshot it seems that you haven't populated a SAML domain in the SAML configuration page. This is required to enable/configure SAML. For more information on configuring SAML please review our SAML Overview Help Center article

    If you have further questions please let me know.