Peer support

How do I hide Entity  Attributes in an ERD.I have tables with 70+columns.  Including column detail makes the ERD unusable.

I want to create a template as a planner and sell it to my community. Every client should have a template planner that I designed, they should edit it according to their own needs but these edits should not change other people's templates or mine. I made a design with Lucid. Then I converted it to a template. I gave edit permission for the template. When the user I gave permission to edit, the main template is affected. Other people's templates should not be affected. How can I do this?

Is it possible to create connectors between objects that are defined by a column via data linking?Ie. would like to define a “Parent Object” column to define the connection between a current row and a parent object.  It would very much be like a Org Chart data sheet between a manager and a direct report.

Hello, I’ve embedded a number of pdfs onto a Lucid board.  I’ve uploaded these pdfs from my desktop, so the intention is to have these pdf’s reside on the lucid board as thumbnails.  I cannot figure out how to view these Issue:  How do I view an embedded pdf that is now native in Lucid?  I cannot open these files to see their content. 

New user trying to link word documents on my desktop to a process box in a flowchart. Tried New and Link but obviously missing something. Grateful for any help. Thanks Paul 

I am attempting to edit a few of the org charts I’ve created on Lucidchart but now they will not load in order to open. The loading bar stops at about 80 percent and no documents will open. What is the problem? Is there something I can do? Thank you!

Good day, I would like to be able to add a role like a deputy CEO role in an org chart. This role should sit on the same horizontal line as the CEO, but the report line should be to the CEO not to the role above the CEO. Can this functionality be made available? Right now I have to create a box from the shape library with a line manually, but as I update the org charts, my new “additions” don’t follow the other objects and it is immediately messy looking. Thanks J-M

Good day, I can’t do the vertical information boxes or new org-chart objects for the group roles like the Board of Governors or Presidency. Can the Org chart templates be updated to allow such new “object types” and also information “boxes” , so that when added then they keep aligned like all other objects in the template?Pls see attached to give you an idea of what I am looking for.  As you can see the sample org chart has been created manually, not using a tool like yours.The “info boxes” I am asking for in this ticket can be seen above and you can see that this was manual as the “connection lines” are not straight and don’t follow a set layout. Thanks, J-M 

Looking for a template to capture form data elements and layout. I looked through the template library and don’t see anything.  

hello, there is status in jira called “Ready for review”, the problem is that depending where you are in JIra (settings, workflow, board) this status is presentes as:READY FOR REVIEWReady For ReviewReady for reviweIt seams that Jira is not case sensitive, … I’ve seen similar things about “In progress”, but for some reason “In progress” does not causes issues in Lucid.In our case, dynamic table shows two column one named: Ready for review, the second one is Ready For Review. During moving cards between columns in dynamic table, we can observe, quite often, that jira cards jumps from “Ready for review” column to the “Ready For Review” there and back, sometimes even 2-3 times… If we do not make any operation on content of dynamic table, then we can observe stable positions. Items are never divided between mentioned columns, all of them are are places in one of those “duplicated” part of table.Could you fix it? 

テーマを決めて選択肢をAとBの二つを用意します。AとBの内容（オブジェクト）を隠して、Bを選択したらBのオブジェクトを選択して内容を知るようにしたいです。 テーマとAとBの2つの選択肢があります。AとBの内容(オブジェクト)を非表示にしたいので、Bを選択した場合にBオブジェクトを選択してその内容を知ることができます。

When I apply a master to a page the grid on the applied pages disappears. How can I see the grid again? Steps to repeat: Create a new diagram. Notice that Page 1 shows gridlines. Add a new page. Right click on the new page and select "Convert to Master Page" Right click on the newly created Master and select "Apply Master to All" Click on the Page 1 tab and notice that you can no longer see the gridlines.

Setting up SAML. I cannot find where to assign a test user in order to test the SAML connection.These are the instructions, but not finding an “assign” option: You can assign the app to users in the Assignments section of the app page. To do so, navigate to “Users and Groups” on the left hand side and click Assign. Assign”

Was going through the Intelligent Diagramming pathway and came across the concept of a diagram key. Why do I have to go through the hassle of creating a custom shape library, naming it, adding shapes to the library and naming them too only to create a diagram key which serves no purpose but to act like a legend?I do get the point of creating a custom library. But for a diagram key - I can rather share the pre-existing page as a template to my collaborators with a rectangular box created as legend - with shapes copied from process flows and adding some text next to them.

Lucid has released a new group management experience. Accounts with SCIM enabled weren’t automatically migrated to the new experience as there are required steps to ensure continued functionality with your SCIM integration. The new organizational groups feature offers enhanced flexibility in user management by allowing license settings in Lucid to be configured and applied at the group level. For instance, you can automatically assign licenses to users within your engineering group, while requiring users in your sales team to request a license. This post will walk you through the process of prepping your IdP side custom SCIM app and Lucid account to successfully migrate to the new organizational groups experience.Reconfigure your Lucid SCIM integrationThe prerequisite for this guide is to have a configured SCIM 2.0 applicatio

Is there a way to return documents I created under my corporate license and email a year ago to “My Documents” out of Shared Documents, now that I’ve gotten my corporate license back?History: Lost license for budget reasons. My 20 documents were transferred to another person. That person has left, my license has been restored (with the same email address for SSO login), the documents have been re-shared back to me. I want to take My documents out of Shared back to My Documents without creating duplicate copies. Picture attached.  

Good morning:I added collaborators to a flowchart I created and shared. They are able to edit and share as well. One of the collabs stated that she updated the chart, however, I cannot see her updates. Any suggestions?  

Hello folks,As part of Change and Transformation team, my role involves frequent client interactions and process mapping, which I now perform using LucidChart (enterprise version) after transitioning from ARIS. I am seeking ways to leverage LucidChart to enhance my daily tasks.My typical workflow includes using Excel (which is used to update tables which includes data points like “Activity Name”, “Risk Y/N”, and other meta data), PowerPoint, Teams, ServiceNow, and Archer. While I am aware that LucidChart offers app integrations, such as with Teams to improve collaboration, I am particularly interested in exploring automation capabilities within LucidChart.Any insights or suggestions on how to effectively utilize LucidChart for automation would be greatly appreciated.P.S: I do not have programming background, so concepts like API would be too technical for me.Thank you!

Box A - 10x10 px Box B - 40x40 px Box C - 40x40 pxIs it possible to match the size of Box B and C with Box A?It seems that the option for Arrange > Match Size > Both Width and Height only matches the largest dimensions.I wish there was a way to base this “match” function on selection order (e.g. first selected object is the target size).Here is a video of the issue: https://i.imgur.com/Tg67MTc.mp4

we need to integrate Lucidspark with Jira.We are not able to download the plugin Jira connector to Lucidspark.Can any one let us know how to integrate.

Gathering and sorting is a great way to make sense of stuff, but i don’t always want the stickies to move away from their original location. For example, there may be a relationship I want to show on a diagram, but if i gather/sort, it pulls those original stickies away. Obviously i can select and duplicate, but was just curious if there’s a way to have the sort/gather do that without me having to select/duplicate the original stickies.Or is there a way to gather and then send back to the original location?

Hi.I’m the Lucid admin for our enterprise.I need to migrate all the document from an account to another one, but I don’t see the documents?How can I do Bulk transfer?

Is there a way to have lower the volume on the music. I had people who loved it, but felt it was too loud. 

Lucidchart plugin for Confluence is not compatible with Confluence 9.0.1 when the compatible version will be released?Confluence Datacenter version : 9.0.1Lucidchart plugin version : 1.28.0

I have a large org chart and all seems to be working, however there is one particular person whose name is in the data, but it doesn’t appear in the box on the org chart. The “Name” field is ticked, but toggling it makes no difference to the appearance. There are over 100 other boxes that all work fine. I update the data in the chart via an Excel import. I’ve tried clearing overrides and all that does is reset the size of the box. I tried deleting the box, reimporting the data, and it imports again without the name. There seems to be no way to enable the name field for this person. Any ideas?