I am trying to link several workflow documents together, but the connection cannot be made. I am guessing that there may be some functionality attached to subscription levels but there is no indication that this is the case. I have tried layering but this is problematic for workflows that are still developing or evolving.
Any insight would be great.
Best answer by Phillip W
Hey
If this still does not work on your end would you mind trying to pin the toolbar by clicking the thumbtack. It will look like this:
This will most likely pull up 2 separate pinned boxes (which is part of the buggy behavior here) and you’ll want to work with the box on the left. Click through like normal, document → browse → select and let me know if that does the trick. 🤔
+16Hey
You’ll click the shape you wish to link to your document, click the link-to button at the top, then select document, browse documents. This will allow you to link a shape to a different Lucid document.
Hope this helps!
Phillip,
I guess to clarify, I am trying to link a process box on one document ot open up the associated sub-process on an separate document. I am doing the following.
Maybe I’m just missing something.
+16Hey
Hope this helps!
On the document page - not sure if this is what you mean my the editor page. Seems that my toolbar is just different.
After clicking Browse Documents.
After clicking select.
Not sure what I am doing different from your steps. Seems to be the same to me.
+16Hey
Let me know if this is NOT the experience you have!
I’m glad that I seem to be doing it correctly but there is no link generated. I hold shift+ctrl+left click and nothing happens. I’ve tried every combination of holding and clicking. If I layer something and set it to toggle and then hold Shift+ctrl the layered process boxes will turn color (green I think). Here nothing is happening.
+16Hey
Hope this helps!
My window is fully expanded and that is all that it shows. Is there a way to manipulate the toolbar to show the usable buttons? FYI the link function does not work when using the INSERT dropdown either. I have tried that way as well.
+16Hey
If this still does not work on your end would you mind trying to pin the toolbar by clicking the thumbtack. It will look like this:
This will most likely pull up 2 separate pinned boxes (which is part of the buggy behavior here) and you’ll want to work with the box on the left. Click through like normal, document → browse → select and let me know if that does the trick. 🤔
The drop down to the “Add Link”, does not work. However, pinning the box and choosing the left one WORKED!!!!!
Phillip you are awesome. Thanks for sticking this one out with me. It is going to significantly make my job a lot easier and my customers product better.
Thank you.
+16No problem at all
+1I was just about to open up a bug on this same issue, “unable to link to Lucidchart document”.
Context:
+8Hi
Indeed, the functionality to directly link a Document is currently investigated by our development team due to a bug. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix. Please follow along on this thread for updates, and post any additional questions or concerns below.
Best!
+10Hi
Please let us know if you have any further questions or concerns!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
