I am struggling to get the sprint to show on a jira card. Even though this is selected under my custom fields? 

 

Hi @lizellewakeford, 

Could you please try to share a screenshot of card details before and after ticking the Sprint field? There is a very high chance that Custom fields appear on card details with different names while the settings still apply.

Hope this helps!

thanks for replying 

This is what it looks like before 

 

and this is after 

 

Hi @lizellewakeford,

You can access card details by clicking on the little pencil when selecting the card, as such:

Please share a screenshot of those before and after selecting Sprint. Card details look like this, depending on the settings selected previously:

oh!!! I can see that on there yes - but is there no ways to see it on the actual card as a field? 
We used miro before and I was used to (and therefore expecting I guess) that it reflects on the card when I view it and not just as an attribute that I can only see when I click on the details!
Thanks for your helps so far!

Hi @lizellewakeford,

Indeed, the Sprint field will appear on card details but not on the card itself. 

As this isn’t currently supported in Lucid and we’re very interested in your feedback and committed to continually improving our products, please first search the Product Feedback section of this community (with the filter Topic Type = Idea) to see if it’s already been submitted. If so, please add any additional details you’d like and upvote the request - this consolidation helps to refine feedback and properly capture the popularity of the request.

If no one has submitted this idea yet, please create one of your own and be sure to include details about your use case or what you’d like to see in this experience. This will also allow other users with similar requests to discover and upvote it, then add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post: https://community.lucid.co/welcome-to-the-lucid-community-15/feedback-and-feature-requests-5439

Let us know if you have any further questions! 

Hello Shanna H,

I now see that the Description field from Jira tickets will be available in Lucid Cards.

I would just like clarification on the following please.

Is there no transmitting of comments or files from the Jira tickets?
Can we disable allowing the moving of the Description field over to Lucid?

I appreciate your help.