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Team Share Folder Creation

  • December 9, 2024
  • 1 reply
  • 22 views

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Hi,

Even though I am an admin, I can’t seem to create Team Folders within Lucidchart. The option is greyed out when I right click on Team Folder and when I create a new folder, Team Folder is not listed as an option.

Best answer by Leianne C

Hi ​@bradkrivelowpearl, thank you for posting in the community! I verified that the address you wrote in from is associated with a team subscription.

Unfortunately, Team Folders which have an understandably confusing name are an Enterprise-only feature which is why the option appears greyed out for you. 

I’m sorry for any inconvenicence this may have caused. Please feel free to let us know if you have any additional questions or concerns. Thank you!

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Leianne C
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  • Lucid support team
  • Answer
  • December 12, 2024

Hi ​@bradkrivelowpearl, thank you for posting in the community! I verified that the address you wrote in from is associated with a team subscription.

Unfortunately, Team Folders which have an understandably confusing name are an Enterprise-only feature which is why the option appears greyed out for you. 

I’m sorry for any inconvenicence this may have caused. Please feel free to let us know if you have any additional questions or concerns. Thank you!