Peer support

In the “way-back” machine I used LucidChart for wireframing software application user interfaces.  Hitting “Present” opened all pages centered on the display and made for a wonderful walkthrough with users. I am again using LucidChart for wireframing but finding that my pages jump all over the display and are sometimes different sizes. I have tries using slides but so far I’m not making much progress. How can I get back to the smooth presentations of yore?  

Does anyone know of a way to create a filter that shows all resources without any tags?

The default font size for the mind map = 8pt.How exactly do I set a default text size? Is there an instruction video or doc that you can share?This question was raised in community a year ago, but the answer was vague and not helpful.Please help.

I am unable to add a display name to a custom shape, so it shows the shape and a name like other elements in Lucid. How can I achieve that?

Can someone confirmed what is ht best way to download the drawings in PDf format? As when i export > pdf > Full Canvas mode. All my work pages are of different sizes and our client having issue zoom in and out. Can we set the same scaling for all pages? 

When i drag and drop SVG to Lucid it’s OKAY, but sometimes when i import it to library directly from shape menu the result is not the same.  How it possible and how to fix it ?

I would like to vertically align text in the middle of the rectangle, where the outline is as close to the text as possible. Thank you.  

I am working in Lucidchart, and the formatting of the page size has changed.  I have not been able to fix it.  There is a master page applied (pink graphics) with text inside.  This should fill an entire letter-sized page, instead it is half.   

Hallo, aktuell arbeite ich an einem größeren Mermaidcode.Je mehr Zeilen ich einfüge, desto unschärfer wird mein Bild. Bedeutet, ich kann nicht mehr zoomen, da ich dann nichts mehr lesen kann.Genutzt wird ein Team-Account. Gibt es dort etwas, was ich machen kann?   

Hello, Where can I adjust the orientation of the flow chart that was generated from AI ? Its currently orientated horizontally. I want it to be orientated vertically (starting up and finishing down) so I can see the changes i want to make in an easier fashion.. The button to do this was previously on the right side pane panel. I can’t find it now. Thanks

if i stop paying the premium can i still edit the org chart on lucidchart?

from far looks like that:see the differences in the colours of the lines? when its near:weird isnt it? lucid chart does seem to have quite a lot of limitations even though im using the paid version 

Is there a way to automatically create data flow diagrams in LucidChart by importing data from Excel/CSV?  Example: I have 3 columns in an excelPredecessor Application Successor .. Diagram should create a flow like this:  Predecessor → Application → Successor  

I created a blank document searched in shapes for timeline and used the line one that comes up with dates. It won't let me change the intervals from days to hours or minutes.

...and the answer is not there. Where can I see the pricing listed if I wanted to make changes in our license?

I created a flowchart using AI. I’m not quite done with it, but somehow lost the AI edit popup window. Nothing I do brings it back. Help!

Expected: Opening diagrams should happen quickly and on the first try. Observed: Opening documents hang, requiring multiple tries, logging out of Lucid completely, closing all Lucid windows, etc. Platform: Safari 17.5, MacOS VenturaSide note: it’s frustrating that we’re unable to report bugs, but rather “Questions” which we cannot even tag accurately. Every product has bugs and setting up your support system in a way that denies the reality of bugs is not reasonable.

On the trackpad, a two finger scroll will move the canvas up and down. Great, keep this! Now add the ability to use the same two finger scroll to navigate left and right. Currently, when I try to use the same two finger scroll to move left or right, it causes the lucid page to go back to spark or forward to lucid chart. No bueno.

Hello, The line format is not staying when it jumps.  

I have a LucidChart with multiple flowcharts. Is it possible to get the URL for a specific text box (the title of one of flowcharts) so I can click on that link from somewhere else and jump right to the specific flowchart?

Using this help doc:https://help.lucid.co/hc/en-us/articles/360049425812-Create-and-organize-corporate-templatesI’ve created a corporate template as well as category called “Change Management”.However I can’t find where to assign the template to the category, nor can I select the category when I click the “Category” drop down (see screenshot) 

I have noticed that all text on postit notes on one of my lucid spark boards, is now duplicated. This means that the original test on hundreds of postits, now appears twice on that postit.I havent noticed this on other boards.Here is the board:  Can you help me understand what happened here?

Hi all,I have a Lucidspark board with many Jira cards and I need their data to be up to date.In my case, there are many cards which data seems to be syncing (top card in the image below) and no data is being shown.I would like to see the link, the status, the person assigned, the story points and the priority (as shown in the bottom card of the image below.*Note that the priority is shown as a grey circle but if possible, I would like to see here the priority there too or at least, different colours for different priorities. Do you know how to solve this issue? Regards 

How do you insert a color code chart to show what the colors mean in the Org Chart?

We have created a Lucidchart that serves as a technical specification and design document for our development team to use when building marketing journeys in Salesforce Marketing Cloud. The issue we are facing involves text fields that are repeated throughout the document. For instance, the user is required to enter their unique journey name, which appears in 10 different locations within the document. Currently, we instruct users to perform a find and replace, which is more efficient than copying and pasting the text 10 times. However, we are looking for a more streamlined method that eliminates the need for find and replace. Ideally, the user would enter the journey name once, and it would automatically populate all corresponding fields in the document. Does anyone have a solution that could help us achieve this?