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Error when I import data from sheets to create a process diagram

  • June 26, 2025
  • 1 reply
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I am getting an error saying Lucid needs permission to use Google sheets and when I try to authenticate, it says I cannot authenticate.

Best answer by Kelsey Gaag

Hi ​@saanvia

Thank you for posting in the community! Do you mind providing a bit more context into about this issue? What steps lead to this error message? Can you provide a screen shot of the message? What are you trying to achieve or connect to specifically (data linking, cards, add Lucidchart as a Google add-on in sheets)?

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Kelsey Gaag
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  • Lucidite
  • Answer
  • June 30, 2025

Hi ​@saanvia

Thank you for posting in the community! Do you mind providing a bit more context into about this issue? What steps lead to this error message? Can you provide a screen shot of the message? What are you trying to achieve or connect to specifically (data linking, cards, add Lucidchart as a Google add-on in sheets)?