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confused

  • July 7, 2025
  • 1 reply
  • 13 views

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When I go to insert my diagram. I hit browse documents and the window pop up but nothing is there. 

Best answer by Humas1985

Hi ​@tllappin1983 

Are you experiencing issues accessing Lucidchart through integrated platforms like Confluence, Google Docs, or Microsoft Word?

To better assist you, could you please provide more context or a screenshot of the issue?

Meantime, you can also refer this article to learn more - Basic troubleshooting – Lucid

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • Answer
  • July 8, 2025

Hi ​@tllappin1983 

Are you experiencing issues accessing Lucidchart through integrated platforms like Confluence, Google Docs, or Microsoft Word?

To better assist you, could you please provide more context or a screenshot of the issue?

Meantime, you can also refer this article to learn more - Basic troubleshooting – Lucid

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards