Product questions

I’m having some kind of weird behavior where text just wraps on top of itself. How do I stop this behavior so that it just displays text normally? I can’t imagine this is a feature anyone would actually want, so it seems like a bug? The text on the left should say “E-mail/Slack Notifications”. The text in the sticky is just random typing on the keyboard.  I’ve tried restarting my browser and testing in a copy of the document. It reoccurs in both scenarios. it doesn’t happen if I create a new doc though. I’ve tried messing with font size and making sure it’s set to auto but none of that seems to help either.

please see image.. There are 2 large sidebars taking a significant amount of space.. I'd like to hide them enitrely as I don't use them..  

I can integrate the charts into our confluence but it seems that the document status isn't displayed in Confluence. Is there any way of adding the documents status to the lucidchart doc or displaying it in Confluence? It will be super useful to know whether the document we review in Confluence is a draft or has been approved.  Thanks in advance  Iwona

Título Central: "La Dignidad Humana"Definición:"La dignidad humana es el valor inherente y el respeto que todas las personas merecen simplemente por ser humanas."Subtemas Principales:Importancia:Es esencial en nuestras vidas.Se manifiesta en la vida cotidiana:RespetoIgualdadTrato justoRelación con los Derechos Humanos:La dignidad humana es la base de los derechos humanos.Derechos fundamentales que protegen la dignidad:Derecho a la vidaLibertad, entre otrosAmenazas a la Dignidad Humana:Ejemplos de vulneración de la dignidad:DiscriminaciónViolencia, etc.Cómo Promoverla:Acciones cotidianas para respetar y proteger la dignidad:Trato respetuosoIgualdad de tratoImportancia de la educación en dignidad desde temprana edadEjemplos Visuales:Balanza de justiciaPersonas de diferentes culturas abrazándoseOtros íconos representativosConclusión:"La dignidad humana es fundamental para construir una sociedad justa y equitativa, y todos debemos protegerla y promoverla en nuestras vidas diarias."

I. Pycnometer/Volumetric Flask Calibration1. Clean and dry the pycnometer.2. Fill the bottle with distilled water up to the meniscus of the calibration mark of the bottle.3. Dry the outside of the bottle and the inside of the neck above the calibration mark.4. Weigh the bottle with water to 0.01 grams.5. Read and record the water temperature to 0.01°C, with the thermometer inserted to a fixed depth.6. Heat the bottle with water slightly in a water bath. Repeat steps 3 to 5 each time removing enough water to bring the meniscus down to the calibration mark. The temperature must be in a range between 20°C to 40°C.7. Draw the calibration curve by plotting temperature against weight. II. Determination of Specific GravityThe sample may be tested at its natural water content or be oven dried. Its weigh on an oven – dry basis shall be at least 25 grams. Clay samples shall be dispersed in distilled water before testing with the use of special dispersing apparatus. If the soil is cohesive, it sh

I can see posts from 2 years ago showing the ability to create timelines with intervals of minutes / hours. but this functionality seems to have been removed or is at least very difficult to find.Is there a way to do this, or could this feature be re-enabled?

Hi,I am trying to format my  org chart so that all people at one level are connected to the lower level.I can’t  seem to make it workIe;Max  -  Tom  -  SamDave - BillOperations

I can’t find the Generate Ideas button in Lucid Spark (on the main menu nor in the more tools section). Does it need a special type of account?

I am an individual user and have no need for the use of Lucidspark. How do I change my subscription from bundle suit to only Lucid chart.

I’m currently trying to enable the Lucid integration with Asana so I can add Lucid specific hyperlinks to the Asana task and am stuck on the screen below.  I’m logged into both Asana and Lucid.Thanks for the support.  

I had created a UML sequence diagram with markup in the “API Sequence” within my Reports Distribution document and it disappeared.  I looked through several revisions of the document and don’t see it any of them so I suspect something got messed up behind the scenes where it lost reference to the markup?  Can you help me get it back?

Why do we see Teams Folders when we do not have the Enterprise Account, we only have a Team account?  Can I get rid of it as it is very confusing and do not want to see a feature we cannot use.

Is there a way to display a text badge using Conditionnal formatting on a line ? What I’m trying to achieve is to display a text badge on a line when the line contains a specific property  in the Shape data. Then, using an Action with Conditionnal formating on a other shape, I would be able to toggle on and off the rule to display or hide the text badge. This behavior works well with pretty much any shape, except lines.  Thank you. 

Hello all, I would like to ask the community whether there is a lean way to use Lucid (chart or spark) for taking “hand-written” notes on a tablet with a stylus pen. I normally use One Note for this. We currently use Lucid chart to make flow diagrams in projects, but I was wondering  whether this use case would be possible, with the idea of integrating more stuff in just one environment. Thanks!

Hello, I am trying to create a toggle layer but there is no Layer option in my action panel even though I have created a layer. 

I have a specific use case where I use Lucid to develop a workflow for a sales conversation, then I need to take that workflow and put it into Prezi.  I can demo this but would love to pick someone’s brain over there.  Hopefully you have my account info.  Thanks!  Bruce Milligan

Hi  I received an invitation to open a lucidchart document once I click on the button/link on the email it said "to view this document you need to be a member of the account it was shared from." I am using a company email and I believe my team is using a company email as well.  How do we resolve this problem? Thanks!

Hi there all documents I have access have a default /edit? mode. I think it would be valuable to be able to open at will documents with /view? or even have the possibility of setting the default mode. Accidents happen and minor to no changes cause changes to the change history which pollutes the history tree for no reason. Request #1: Allow opening files in View-only mode (e.g.right click to show option or the [Open] Button changes to [View-Only] while pressing a key on the keyboard Ctrl for example); Request #2: Allow users and admins to set a default opening mode; Request #3: in View-Only a button to open in Edit mode; While thinking about it it would take away a lot of the fear that users do have of making changes inadvertedly while the document is open

I am trying to export the content from a swim lane process flow shapes - including the comments and notes attached to the shapes. I tried to export it into CSV but i noticed it does not export the notes and/or comments.Anyways i can do that?

I have 2 green text boxes. I added one more in white. When I tried to move the first green box the format just disappears! And it leaves without format!.

I am  not able to import my visio file into lucid chart, please help

I am trying to wrap text around photos.  But when I select text, the contextual panel does not give me the option to wrap text, despite YouTube videos showing otherwise.  What am I missing?  Thanks for the help!

We’ve noticed recently that the published URLs are no longer working for our non-lucid users. We use this quite often. They’re seeing “404 Page Not Found. We couldn’t find the page you were looking for” and it looks like its displaying on our SSO screen. Has anyone delt with this? I don’t see an option to enter a support ticket?

I'm working with an organizational chart that includes multiple employees with the same name in different teams. For example:John - HR Admin John - HR Benefits Sarah - HR BenefitsI want to accurately count the total number of unique employees, regardless of their team assignments. In this case, the correct count should be 2 (John and Sarah).