Peer support

Edited: Submitted feature request form.   Each document page allows dragging a double ended arrow in the bottom left to adjust vertical size top right to adjust horizontal size and bottom right corner for vertical and horizontal simultaneously. This page size adjustment should be found on all four sides top left corner and bottom right corner.  Otherwise if unused white space exists on the left side of the page the user has to select everything and move it to the left then adjust the page size from the right.

Hi I originally set up my account by selecting the sign in with Google option but would now like to be able to access using a username and password instead.  When I go into account settings no password is shown so I add a password and then click save changes which appears to work but then when I log out and try to log in again using my email address and password I get a message saying ‘login failed. Invalid username or password’.  When I then login again via Google the password is no longer shown in account settings.  I have tried this a number of times now with the same issue each time.  Please could someone advise how I can add a password. Thanks Nigel

¡Lucid ofrece actualizaciones educativas gratuitas para estudiantes y educadores! La actualización gratuita le brinda acceso a las funcionalidades que se describen aquí incluidos objetos ilimitados y tres documentos editables. Educación Primaria e Secundaria Si eres un estudiante o educador en una escuela primaria o secundaria y te has creado una cuenta Lucid gratuita con tu correo electrónico educativo (emitido por una institución de educación acreditada) se actualizará automáticamente a una cuenta educativa gratuita. Educación Superior Si eres estudiante o educador en una universidad o facultad y 1) has creado una cuenta Lucid gratuita con una dirección de correo electrónico emitida emitida por una institución de educación acreditada y 2) también has elegido "Estudiante" o "Educador" en el selector de personas al configurar tu cuenta se actualizará automáticamente a una cuenta educativa gratuita. Si no se actualiza automáticamente completa este formulario para solicitar tu actualizac

Lucid oferece upgrades educacionais gratuitos para alunos e educadores! O upgrade gratuito  dá acesso aos recursos descritos aqui incluindo objetos ilimitados e três documentos editáveis. Educação Primária e Secundária Se você é um aluno ou educador em uma escola primária ou secundária e criou uma conta Lucid gratuita usando seu endereço de e-mail emitido pela escola sua conta será automaticamente atualizada para uma conta educacional gratuita. Ensino Superior Se você é estudante ou professor de uma universidade ou faculdade e 1) criou uma conta gratuita de Lucid usando o endereço de e-mail emitido por sua instituição de ensino superior e 2) também escolheu “Estudante” ou “Educador” no seletor de persona ao configurar sua conta você terá um upgrade automático para uma conta educacional gratuita.Se sua conta não for atualizada automaticamente preencha este formulário para solicitar seu upgrade educacional. Obrigado e tenha um ótimo ano escolar!

How can UML parameterized classes (generics) be modelled in Lucidchart? 

How do I print comments with a PDF?

Azure AD log in Window Appears even though there is no integration between Azure AD and LucidChart Not sure how to get the associate to log in since Azure AD does not recognize him.

In some training videos I see people clicking on the settings option in the slide out window on the right side of the screen. I don't have that settings option the first one available to me is comments instead of settings. I know it should be there because the quick start tips even mention it as a way to change the format of the document (portrait or landscape 8.5x11 or whatever dimensions you want) but it is not there for me. Any advice on how I could get that settings option to be available?

Hi   I have created an account yesterday and created a document right now I can share with the document with other people and they can edit it but some reason I cannot edit my own document.  Could you please help Thanks

I have been working on a document for the past 45 minutes. I closed down my personal laptop and started to use my job laptop only to find that the work had not synched.  I logged back into my personal laptop and the work was not saved!  I am so frustrated!

can i make a password for every folder?

Hey there I'm trying to recreate the image you see here in an org chart format. But for the life of me I can't create groupings underneath each "lead" for 3 types of positions (Recruiters Sourcers Coordinators) that are horizontally situated instead of falling vertically underneath each other. It's important for us to convey that these roles are on a level playing field not that one is more important than another (which a vertical alignment does). Thanks for any help!

 I'm new to this I have the jest of basic flowcharts down I want to add photo images to certain balloons/shapes along with my text name for the balloon.  I see you can add hyperlinks slides etc. but maybe I'm not understanding it correctly.  If you took a sample org chart I want to be able to click on a balloon and have the photo I've selected for it expand then go back to a smaller size when I move away from it.  Is this do-able?  Is this more like "adding a layer"?

What do I need to do to ensure that auto-layout places items within the margins?

Hello I'm using hotspots to do drill-downs in a complicated architectural model. The challenge I'm trying to solve is to enable the user to "drill out"... Right now it looks like I'd have to manually add a "Back" hotspot and connect it back to the parent model... this is a PITA plus it falls apart if I have a model that multiple parent models link to. So... simple question: How can I enable a "Back Button" analog when using HotSpots?

I signed up the subscription to make use of Cloud Insight capabilities. However When I am looking at File - Import data I am not seeing any cloud insight feature.  Thanks Nagesh G

Hello If i make a copy on my app of a chart And a new chart is created cslled “copy off xyz” I just want to confirm this is a standalone copy So that if i delete items in the copy The original remains unedited Is this correct?

This is probably a basic question.  I have an organizational chart with the blank roles listed on the right pop out box.  Click the box for a new role it appears and you type in the description.  One role (#8) is indented in further than all the other roles and I do not know how to get the bullet to line up with the other bullets.  This function does not appear in the Text Options.  Is there another way to change this specific role or better yet change the global formatting for Role #8?  I have attached an image for further clarification..

All of my boxes have these grey circles next to them - they aren't individually selectable and are related to the boxes. The icon menu just places another icon in a different corner. Help!  

Hi I went through the task of finding all the shapes that I was interested in using for my diagrams with the intention that these choices would follow me from document to document as I created new documents.  However whenever I create a new document I have to re-choose them all again.  Even if I have created custom libraries I have to add them back in for every new document I create. Hoping there's an easy fix to set default libraries. ThanksTed

For this document: (document URL removed for privacy and security) When I update the dates for a milestone or interval they do not save. Next time I click the advanced shape menu they default back to current date time. As a result the lables are not updated and this doesn't really do anything. Can you help? This is why I signed up for a paid sub.

I'm looking for some templates to help me diagram tax legal entities with their corresponding owner's name with ownership percentage. Another chart template would be for estate tax planning purposes for diagramming possible strategies or scenarios.

My lucidchart map “start from the jumpoff” is glitching. The bar doesnt fully load it just goes in at 30% loading bar And i see no content of my map a weird stripey pattern And thats it - the entire lucidchart toolbars etc are loaded however I dont have a backup of the map either Can you look into restoring this?

Hello I have 2 question when i'm using the "company Org template" 1.  for the tier 1 direct report lay out will I be able to change it into 1 person tops another but still have the same reporting relationship? something like the following: From this to the second picture  2. when manually draw a line while using the Org template it can't lock with the template after I contract or expand the chart how to make it stays as part of my whole chart?  Thank you for the help!

Recently (this week) observed that Conditional Formatting rule is now being applied to all new shapes (despite never defining a rule previously) such that all newly created shapes and lines (connections) are now transparent. This is not ideal (nor is it intuitive for users). As a workaround I tried to apply Conditional Formatting to define a color on all shapes (e.g. black border black lines to mimic the prev. default view). I see the rule applies to newly created shapes but it does not apply to the lines (connections) between those shapes. I still have to manually select and pick a color - which can be frustrating b/c the lines are invisible by default. Group select to find these lines has turned this into a rather tedious task. Any ideas?