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Unauthorized Charge

  • August 1, 2020
  • 1 reply
  • 18 views

Tanae M
Today there was a $1.00 debit on our checking account from Lucid Chart Com South J. I have no account with you and have not signed up for any trial. I find it disconcerting that you have access to my account. Please respond to this ASAP.

Comments

Abby S
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  • Lucid community team
  • August 3, 2020

Hey Tanae thanks for reaching out to the Lucid community. Since this deals with your subscription I am directing this to our billing team to get you taken care of.

If anyone else has a similar issue please reach out to us using this form. Thanks!