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Product Questions

Ask questions, get help, and share tips about Lucidchart, Lucidspark, and Lucidscale key features, such as data visualization, org charts, shapes and lines, conditional formatting, and much more.

  • 5,443 Topics
  • 12,858 Replies
5443 Topics
Lawrence101
Lawrence101
asked in Product Questions
Exporting UML Class Diagram into CSV/JSON

Hello I would like to export the UML Class Diagrams into a CSV. Do you think that is possible? Thank Lawrence

1
A
5 years ago
JP P102
JP P102
posted in Product Questions
'Sticky' shape drop mode

I do a lot of floor plan markup where I'm repeatedly dropping the same shape may times - like dozens or hundreds of times. It's a drag (literally) to have to drag the shape over and over - ugh.   Is there any way to simply click on a spot and have the last-used shape drop on that spot (on the active layer without selecting anything)? Then I could simply move & click a hundred times rather than position over shape drag to location drop reposition drag drop etc... > It would save an incredible amount of time and would drastically reduce errors resulting from picking the wrong shape.   TIA!

1
Maison W
5 years ago
John B101
John B101
posted in Product Questions
Interim Arrow "tails" not end points

I like Lucid's handling of lines & arrows.  But I happen to have a very long line intentionally by design. But with the only graphic element that indicates direction being at the end point most of the length of the line it frankly looks like a stray line or shape fragment.  How can I put "interim" arrow heads or tails at places along the line?

1
A
5 years ago
Diana Ferić
Diana Ferić
posted in Product Questions
sibeniknews@gmail.com

Htio bih napraviti knjigu formata 16 x 235 cm. Koje postavke trebam organizirati za to?

1
Megan W101
5 years ago
Glenn
Glenn
posted in Product Questions
Inventory

Hi It is the first time i use Lucidchart. I want to make my own shapes off lighting fixtures so i can make basic  maps for television productions. But is it possible to have a inventory that counts the number of shapes used on that map? greats  Glenn de Clippel

1
Megan W101
5 years ago
Brian W101
Brian W101
posted in Product Questions
Page Layout Issue

I have a floor plan that takes up a few 11x17" pages.  However when I open the file it is composed of thousands of pages (maybe tens of thousands) and i am only using the 9 in the upper left hand corner.  Is there a way to get rid of these extra pages?  When it open I have to scroll over to the right section (which is actually a little hard sometimes on a laptop and i think it also makes it take longer to load the file. I have attached some images in case my explanation of the issue was not clear.  Thanks in advance for any help!

1
Megan W101
5 years ago
Nava V
Nava V
asked in Product Questions
Spacing Between Employee Boxes in Org Chart

I am trying to adjust spacing between boxes in my org chart in Lucidchart but the whole chart moves when I attempt to move an individual box. 

3
Chase V
5 years ago
Paul T
Paul T
posted in Product Questions
background image without linking point

Hello all i would like to put a background image into lucidchart   i prefer it can't be linked with all sharps and i can resize it NOT by ratio can it be done?   thx

1
Chase V
5 years ago
Brian R101
Brian R101
posted in Product Questions
Table variable values...

I am looking at this option to edit tables but where it reads "default" etc. what are the other options I can apply here?

3
Paula C101
5 years ago
t8truong
t8truong
posted in Product Questions
Auto update from lucid directly

Hi I have imported a lucid chart to my google document.  I would like my GoogleDoc to display the latest LucidChart document each time I open my GoogleDoc.  Is the only way to get the latest is to setup LucidChart to export the GoogleDrive?  Is there a way to have GoogleDoc get the latest directly from Lucid site?

1
Chase V
5 years ago
Mostafa
Mostafa
posted in Product Questions
Different Bullet

Dear Lucidchart Support I hope you are doing well! I would like to inquire about How to put different bullet on the same page like the following:  ·         Bullet one. ü  Bullet two. o   Bullet three. Thanks & Best Regards Mostafa Yasin Linux Expert.

3
Megan W101
5 years ago
Tim W101
Tim W101
posted in Product Questions
Change Shape to CIRCLE not oval

I have a diagram currently using rounded rectangles. I want to change them to circles not ovals. To do so I first adjusted the rectangles to be squares and then RClick>ChangeShape>Circle. However the new shape defaults to an oval (with vertical height longer than the original square height) rather than a circle as the shape selector would suggest. I have tried holding Shift+Click when selecting the circle no luck with that. I can't find any help on this issue.

1
Chase V
5 years ago
J
Jonathan M103
posted in Product Questions
Is it possible to do a shape crop of another object or image?

I would like to use a progress bar to use a data link to fill a star shape. I found the dynamic shapes which were almost perfect but there was no star. If it were possible to mask a dynamic square with the standard star this would be come easy. I guess a dynamic star shape would also solve the problem or need.

1
Megan W101
5 years ago
Hunter L
Hunter L
asked in Product Questions
How to import a diagram from smart draw

Trying to import a diagram my coworker made on smart draw to lucid chart i would like to be able to edit it on lucid chart because it is my go to diagramming software i use.

5
Megan W101
5 years ago
Andrew H
Andrew H
posted in Product Questions
Goalscape

Hello I'd like to create diagrams like in Goalscape. I can't see a similar template. Is this something that could be added? TIA   Andrew

3
Megan W101
5 years ago
Saddam H
Saddam H
asked in Product Questions
How to use Greek symbols font as text, add to lines in Lucidchart

Hi all I would like to write on the arrow a Greek symbol which is alpha could you help me in that ? Best Saddam  

4
Emilia G
5 years ago
Gary C101
Gary C101
asked in Product Questions
Importing or finding more symbols

Hi Just joined and exploring the program. I'm a solar PV designer so need special symbols for PV panels and inverters that I can't find. I used the search field and found only some really bad inverter symbols. Also searched for PV panel symbol but nothing. Plenty of images but needsymbols for schematic diagram. Can I make my own? I need this to be easy.   Thanks

2
Emilia G
5 years ago
博教 古
博教 古
posted in Product Questions
Regarding sharing folder restrictions

I have a contract with a premium plan but I wanted to let other members change the document so I made it shared but I could only use up to 60 figures. Other members are free accounts. How can I let other menbers change the document without restriction?

1
Megan W101
5 years ago
Mike G101
Mike G101
asked in Product Questions
Copy a Portion of a Diagram in Lucidchart

I need to create a new page from a Visio diagram that has been imported to Lucidchart.  The diagram represents a complete process and I want to separate into individual components. Thank you.

1
Chase V
5 years ago
Istanbul
Istanbul
posted in Product Questions
Hedley Norris

Hi There What font is used on your drop down menus please I really like it

1
Chase V
5 years ago
Ricardo S101
Ricardo S101
posted in Product Questions
Unable to change shapes when using templates?

Hello    I'm unable to right click "change shape" on my shapes... the chart was created a template.  Am I unable to use that function as a result?  Is there any way around it?  Thanks.

4
A
5 years ago
Sathish G
Sathish G
asked in Product Questions
Conversion of Gliffy diagrams to Lucid

Hi Team   Need your help in conversion of Gliffy diagrams to Lucid.   Thanks Sathish

1
Megan W101
5 years ago
Christopher G102
Christopher G102
posted in Product Questions
Add chart to P&ID Basic template

I created an electrical diagram using the P&ID Basic template. Now I need to add a chart to is for wire and conduit sizes. How can I do this? Thanks.

1
Megan W101
5 years ago
Arsalan S
Arsalan S
posted in Product Questions
Cannot see show hide and toggle layers actions

There is no Toggle Layers Hide Layer or Show Layer in the action menu of a Hotspot or any other shapes.

1
Megan W101
5 years ago
shaunt
shaunt
posted in Product Questions
template?

i've used the master page some... however i'm wondering if there's any way to define a "widget" that you can save and drag into place.    It seems kind like "My saved shapes" however i'd want to be able to change that saved shape and then it redraw everywhere it was used. Is this possible? if not i think it would be a really helpful feature.

1
Megan W101
5 years ago
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