I was unable to log I this morning the login page was not responding- do I reset my password now I see now Jing in my account at all all my work and shared folders are gone.
Page 1 / 1
Hi Nicola thanks for posting in the community! I saw that you had also submitted a support ticket and have responded to you there directly.
For anyone with a similar issue please take a look at the troubleshooting steps outlined in this Help Center article. If that doesn't resolve the issue would you mind filling out this form to submit a support ticket so we can take a closer look? Thanks!
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.