I was unable to log I this morning the login page was not responding- do I reset my password now I see now Jing in my account at all all my work and shared folders are gone.
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Hi Nicola thanks for posting in the community! I saw that you had also submitted a support ticket and have responded to you there directly.
For anyone with a similar issue please take a look at the troubleshooting steps outlined in this Help Center article. If that doesn't resolve the issue would you mind filling out this form to submit a support ticket so we can take a closer look? Thanks!
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