Moving from Single User license to Enterprise License integrating with OKTA.

Forum|Forum|4 years ago
November 16, 2021
1 reply
17 views

We are trying to integrate Lucid Charts into our Company OKTA site. We currently have 85 single user licenses which we administer from the Lucid site. We are in the process of trying to integrate all of our software into OKTA which uses Single Sign On for logging in. Meaning we will try to forgo the URL for users access instead having users clicking the OKTA "tile" for Lucid charts. How do we go about migrating the users current data? What we want to avoid is losing probably 5 years of data over all.

If someone in Tech support can call me I'd really appreciate it. I can be reached directly at Michael.Bayne@Exlibrisgroup.com

Abigail M

Lucid support team

Hi Michael

Thanks for posting in the community! Migrating to Okta tiles should not present an issue with user data as long as users are assigned to the Lucidchart app in Okta with the same email they use in Lucidchart. If you would like further assistance or run into any trouble feel free to submit a support ticket so we can take a closer look.

Create an account in the community

Log in to the community