Salesforce Org integration issue - connecting to wrong org

Forum|Forum|4 years ago
November 15, 2021
1 reply
44 views

Hi

When trying to connect to Salesforce org my 'link' button keeps connecting me to a different org id than I intend to connect. I've ensured that the browser tab is connected to the right org id and then used the 'link' button on another tab; I've used private browser session connected to the right org id and used the 'link' button; I've used a different sandbox to make make the connect but all to no avail. So I am guessing here that the 'wrong' org id is defined/pickup somewhere else.

Can you help me to connect with the 'right' org please?

Thanks

Katrina V

Lucid support team

Hi Afshin

Thanks for posting in the Lucidchart Community! I am moving your question into a support ticket so we can assist you further there.

For others looking for information about the Salesforce integration check out this help center article.

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