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Salesforce Org integration issue - connecting to wrong org

  • November 15, 2021
  • 1 reply
  • 11 views

Afshin Z

Hi 

When trying to connect to Salesforce org my 'link' button keeps connecting me to a different org id than I intend to connect. I've ensured that the browser tab is connected to the right org id and then used the 'link' button on another tab; I've used private browser session connected to the right org id and used the 'link' button; I've used a different sandbox to make make the connect but all to no avail. So I am guessing here that the 'wrong' org id is defined/pickup somewhere else. 

Can you help me to connect with the 'right' org please? 

Thanks

Comments

Katrina V
  • Lucid support team
  • November 15, 2021

Hi Afshin

Thanks for posting in the Lucidchart Community! I am moving your question into a support ticket so we can assist you further there.

For others looking for information about the Salesforce integration check out this help center article.