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Hi Is there a way to disable the auto arrange feature with Site Maps as it changes my layouts and connection points everything I move an item around or add an item. I need my specific layouts untouched. Very frustrating to work with. Thanks

I have a chart with 75 shapes.  There are 3 different sizes.  I would like to select multiple sizes and size them  the same. I have tried the "shape options" tool box to match shape sizes manually.  It doesn't work right.  And even displays a size change w/o there being a visual change in the shape. I have also tried Arrange>Match Shape - again - no changes to my shapes.  My shapes are "unlocked" - not even sure what that means.  Is it related to the shape I am using? It looks like a plain rectangle to me. 

I have noticed recently that every object I need to use it has a dot inside it. I need to know how to remove it.

HelloI am trying to have a dotted line inside of a shape in my Lucidchart diagram that connects two exterior lines for a wiring diagram.  I have attached a hand drawing of what I am trying to accomplish.  Is this possible?   

Hello  I'm having issues trying to import data into Lucid from MySQL using the 'import from SQL' feature. Using the provided query I'm able get get all my tables but there are NO relationships included and NO relationship lines drawn when tables are added to the canvas. 

I'm using some diagram and embed in my Confluence wiki page. I can see the embeded Lucid chard it scrollable and also zoomable while I just want to lock the diagram without any changes. Is it possible?

I want to use LucidChart to make an Org Chart then export that to Excel and be able to edit if need be without going back into the Lucid Add On. How do I do that?

Where can we find a full markup documentation for UML Sequence Diagrams?   When we click the help icon next to the UML Markup editor in Lucidchart it opens a page with a simplistic example but no actual documentation.         

I am using the 'Folder' shape and the current Label location is just below the shape. I want to put the Label within the Folder shape. Is there a way to do this?

Hey  i have created a user and the admin also send me an invitation  I  didn't get any email and I can't click on the notification  also I people have shared public library but I cant see it  what can I do? 

I'd like to create an Org chart that allows you to view each department individually. EG. Overall company Org chart Sales only Admin only. Has anyone done this?  Is it best done with Layers?

How do I change sticky notes into normal objects? I can't remove the shadow or change the shape.   OR how do I use a function like import to sticky notes but into standard shapes instead of sticky notes?   -Anthony

I upgraded today as when I clicked on 'saved' (the clock) received a message I needed to upgrade to see those changes.  I deleted some documents this morning and accidentally deleted a file I need.  1) I don't see the trash icon mentioned in the other posts and 2) I see changes to other documents when I click on the clock but the deleted docs don't appear to be there.  I will revert to the individual version if upgrading doesn't allow me to see the deleted docs.  Thanks.  By the way LOVE LucidChart :-).  

Unfortunately I have two accounts created at different times I'd like to merge the two accounts into oneIs that possible?

I'm trying to export some diagrams that will be included in a book I'm writing. The publisher requires them to be downloaded at 300dpi. I saw an online video about how to do this but the export box had options that I am not seeing. I have PDF/SVG etc but when I click on SVG there is no subsequent option to set the dpi to 300.

Its been 2 years since the request for the freehand tool and your acknowledgement of its popularity request - can you define a date when this will be available as the lack of said tool provides a significant limitation to the work I have started to do with the software

When I try to export my diagram as a PDF (or any format or exporting to Google Drive) it takes me to the Download page but says "No pages selected." It doesn't offer the ability to select any pages or tell me how to select the pages I want (I only have 1 page) and I can't figure that out. I'm stuck.

Boa noite.   Gostaria de saber como fazer para apagar as medidas das paredes que aparecem na planta baixa. Preciso fazer um trabalho sem as medidas pois colocarei muitos detalhes e eles acabam atrapalhando. Procurei em todos os menus e não encontrei.

 How do i draw in a dotted line to a box that is superior to another box to show a secondary reporting relationship? 

Hello  I'm a newbie with Lucid Chart and have a really simple question. I understand all the layers principle and want to use them. My only irritant is having to press Ctrl + Shift + Click to toggle the layer. Where can we change it to simply click in a button like feature ? Is it my basic shape that is preventing me to only click on it instead of using the hot key ? Right now when I click on it I don't see the hand feature appear the layer will only appear with the hot key. Since this is to be used by all the department I want it to be as user friendly as possible. 

Hello! I want to upload the picture of my org chart employees there´s a way to do it all at once or I have to select my employee one by one? Thnx

How to consolidate two lucid charts instance into one? We have two instances and would like merge into one Thanks

Are we in control of all our own backups or does Lucidchart do some level of backup? 

Hi there how do I merge arrows in a flowchart? Like the attached image (arrows coming out of 2.2c process task).

 Hi I have a large process flow running over multiple pages. While viewing in LucidChart its fine but when I download it in PDF its gets broken in 60 different pages which makes it almost impossible to view or print. Can we get the entire process flow download in a single page in PDF?  Omnigraffle offers this functionality of entire map in one single page of PDF which makes the view so much easier. Is it possible to get this in LucidChart too?