Product Questions

Hello I have a list of steps that are laid out in a single column in Excel. I would like these migrated to Lucidchart to show as a process flow. How do I do that?

Will you be giving the option to copy and paste with your mouse like with other products. The Ctrl+v requirement is not user friendly.

I'm trying to remove the number of reports that seems to show up automatically. This wasn't the case in my former org charts but now I can't seem to remove. Does anyone know how to do this? 

Hi I received an invite to view a Lucidchart document 'Clinical Safety Bowtie' and accepted the invite but do not see the document in my 'shared with me' folder.

Is it possible to copy from an image of a P&ID from a Lucidchart P&ID drawing to MS Word or Powerpoint? 

As I understand it you can either use an Org Chart component and have the benefit of re-parenting collapsing tiers etc or you can use the Salesforce integration to import contacts and lay them out on a blank canvas. But you can't get the benefit of both? I'd like to import contacts from Salesforce into an Org Chart component - might that be a roadmap item? Thanks for any insight on how people are doing this

I am a current subscriber to lucidchart. Navigation doesn't work. I feel that lucidchar is slower than before loading time is too long      

0 Peter H Today at 18:41   Lucidchart - converting flow chart image into an actual Lucidchart flow chart file Hello folks!  I am aware of the vector and vectorization issues but has anyone tried and/or succeeded in uploading an image - static image like a pdf jpeg or tiff of a flow chart and using Lucidchart tranmogrified it into a functioning Lucidchart flow chart file? Thanks! Pete - Minneapolis-St. Paul Area

My tab has 7 smart containers with 6 on the first row and 1 on the bottom row. How do I either move the 7th up to the top row with all the others or move some down from the top row to the bottom to make the visual more symmetrical. Ultimately I want to snip this into a PPT and the current view looks unprofessional.

When I create a diagram and add some shape in it they all have an opaque / semi transparent color.  

Designing and improving architecture requires buy-in from a variety of stakeholders. Whether designing cloud architecture UML diagrams or any other technical system Lucidchart is great for visualizing architecture and creating a shared understanding. But in order to capture all the requirements input and ideas from necessary stakeholders organizations need a more collaborative space.  Lucidspark saves time on tedious back-and-forth communications by providing a central space to capture everyone’s ideas without needing a meeting. By using Lucidspark in conjunction with Lucidchart cross-functional teams can quickly align on the architecture’s current state and plans for improvement.  How to use Lucidchart and Lucidspark to align on architecture improvements: Step 1: Map your current architecture in Lucidchart taking advantage of the comprehensive template and shape libraries. Tip: If starting from scratch begin in Lucidspark to brainstorm and plan architectural requirements fir

When opening LucidChart the default view has the entire left pane collapsed and every folder in it also collapsed.  This happens every time I open it and it's frustrating. We use Team Folders so in order for me to create a brand new document from a template I have to use this convoluted flow: Expand left pane Click Templates Click Personal Choose my template Click again to actually use it to create a new doc Edit my doc rename it save it. Go into my personal documents folder and drag it to the Team folder. Confirm I actually want to do what I just attempted to do (permission dialog) Why does this have to be so complicated?  

Needing a 1-2 page template for project closing.

hi there i have a customer that provided a screenshot of the diagram that appears to be made using visio. I dont visio so I wanted to recreate their digram in lucid however i cant find the free visio shape library to import to lucid 

Would be good to be able to set folder attributes to sub-folder. Our team folder has multiple sub-folder. however attributes can only be done to the main folder that affects all sub-folder. Eg. Active/Inactive. So if we have a sub-folder 'Archive' - remains active within the team folder. Yes we have updated the status of each file to 'Rejected'. Would still be a good to have - as above.Thanks

Hello  I work for a small business who uses Lucidchart. We are looking to change our email domains and would like to use these emails in replacement of our current ones on Lucidchart. Is this possible? If so would our work be saved that is currently on our accounts? And would our Lucidchart licences remain on our accounts?  Thank you in advance. Karina Rabkin 

I am looking for a template for quarterly reporting on what was completed and also what is coming up in the next quarter. Has anyone seen a good one in the templates?

Hi I used to be able to open Lucidchart from Google Apps(the waffle menu) but now I can find it there When I search for Lucidchart on the Google Workspace Market it comes up as installed. Is this a new development?

I am trying to load a Lucidspark whiteboard in Cisco Webex. We have tested this a couple of times with some success. Today I was trying to use Lucidspark for a production call. I was able to login browse my boards and select a board to load.  The board started to load and got to what I would call the "95%" mark in the progress bar and then hung. It never recovered and repeated refreshing didn't help.

Hi I am not 100% sure I even have this question fully formed in my mind but that I'm looking for is something like this:  I am diagraming a process and use variety of shapes to denote various elements of the process.  I would like to then be able to export the diagram into an Excel format with a unique ID for each shape and line that's on the diagram.   Let's say I have a square titled A connecting line and another square titled B.  The excel spreadsheet would then contain something like this:- First line - Square - A - Unique ID- Second line - Line - Unique ID- Third line - Square - B - Unique ID So for me each one of these elements could be something that I have to build and as I import this into our PM software I can have the Unique ID as a reference to this diagram and this specific shape.   Is something like this possible?

One of my team members is playing with the APIs in Lucidchart but keeps hitting a roadblock. The call "https://app.lucidchart.com/documents/docs" seems to just die and not return the document list as described the docs. The user is logged in (there for authenticated) and can use a few other the other API calls such as getting descriptions of documents if called by its ID name. But the document list command seems to be failing. 

Hi there I just want to find out whether there is a way that I could share my Lucidchart work on our Company Wiki - I have tried using the embed option but it does not show the diagram rather just a string of words and then a link to the HTML page. Our Company makes use of MediaWiki.

ODBC and JDBC and ARFF are supported by Lucidchart??

Does anyone know if a flowchart from lucidchart can be exported to code such as C++ or java? 

The last time I used Lucidspark I was able to double click to add extras of the last type of shape that I copied. Now whenever I double click it gives me the automatic sticky note which I don't like using. Has anyone else had this problem?  Has this feature been replaced by another shortcut?  If so how do I keep using it? Thanks