I've created Smart Containers from data in a Google Sheet.
I then added 2 containers manually
But when I refresh my data set the containers I created are removed.
Is there a way to keep the manually created containers AND have the data in the other containers refreshed?
+15Hi @frances a thanks for posting in the community! If you had made manual changes to your Smart Containers within Lucidchart you should see the following message when you try to refresh your dataset.
If you chose the 1st option 'Keep your Lucidchart Changes' the containers that are created manually should remain in your document. For the 2nd option 'Revert to Google Sheets' all the manually created and edited information will be removed to reflect what is in your Google Sheet.
Could you please confirm if you saw this message? If not would you mind sharing a brief description of the steps taken before the refreshing your dataset? This will help us better understand the issue that you are experiencing. Thank you!
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
