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Charging for yearly when opted for monthly

  • October 13, 2023
  • 1 reply
  • 29 views

Thiru S

How could you charge yearly when I opted for monthly. I don't want to go with yearly plan.

Comments

Leah W
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  • Lucid support team
  • October 13, 2023

Hi Thiru

Thank you for posting in the Community! I have moved your question to a ticket so that our support team can better assist you with your request to be on a monthly subscription plan.

If other users are experiencing similar issues please submit a support request here.