Product Questions

Hi guys Can a site map be exported to text (outlined) or csv (outlined into columns)? I can't see that that's possible? It really should be because after doing the sitemap for a website it's useful to see a simple Outline version of it in text. Whether that's in a doc (e.g. Google Doc) or a CSV wouldn't matter that much (and both options would be nice). Possible? Do you see the use case here? Thanks! MC

What is this Icon with the arrows? i can't find it.   

Have a group of org charts. showing several fields (text form) and want the field names to show as well. How can I format these field names to something other than the default 'grey'?

I can't bear it that I always drag a line when I want to resize or move an object. It is such an absurd feature an awful design as nearly 99% action are failed as I have to undo and redo it one or two times for every moving or resizing.  Why does the UX designer think this feature much more important and prior than resizing and moving?

Dear Lucidchart Support Team I am reaching out to inquire about the capabilities of Lucidchart in conjunction with the use of OpenAI’s ChatGPT specifically regarding the automation of diagram modifications. My objective is to automate the process of modifying diagrams such as updating a flowchart by replacing a specific box with an image using conversational AI commands. While I am aware that ChatGPT can generate textual descriptions and potentially code for creating diagrams I am interested in learning if there is a way to integrate such a feature to directly modify visual elements within Lucidchart. Here are my questions:1) Does Lucidchart support any form of API or integration that would allow for external scripts such as those generated by ChatGPT to modify diagrams or flowcharts within the platform?2) If such functionality is available could you guide me on how it might be implemented or direct me to the relevant documentation?4) Are there any p

I'm not a power user by any means but I find the constant red dot to drag a line from shape the most annoying "feature" of Lucidchart. I'm just trying to resize a shape and I can't because of this. Is there anyway to turn it off?

How can I add swim lane label to the opposite side of the chart? I need to be able to see where I am when I am at the end of the long lane and I dont want to color it.

When integrating with ClickUp the following error is thrown i have unlinked logged out and tried this across several days but it does not work. I am the ClickUp Owner/Admin so have all the appropriate rights etc. 

I understand what a diagram key is but what are all the other ways it can be used?  Is it only to show what a shape is for or being used? 

draw a entity relationship diagram for my project Electricity Management System

I created a document and went to File > Embed and created the HTML code to Embed the document. Here are my problems: The link in the HTML is public so if it's shared anyone can open it. That might not be a huge problem but it appears everyone has full control and can edit the document. My questions are: Is there a way to limit who can open the embedded link? Maybe an IP filter or some sort of authentication or access requirement? Is there a way to limit the embedded link so that one can only view and not edit the document?

Unfortunately I have followed all the posts about refreshing data which it does (as my org chart is connected to a google sheet) but it still does not reflect those changes on the actual visualization. I have enterprise and I need this to automatically update as we have many new hires each month and it's impossible to keep track in two places so we only want to change in google sheets. I've gotten some help from your team but they just ask to make a new sheet to test it out and they say it works. I get that. I need it to keep updating from my current sheet.  35 licenses so far hundreds to go in the future - I need this fixed. 

How do I make sub sections in the outer circle i.e. between 2 circles? Screenshot posted in comments for reference   

So when i import a .png or .pdf into an org chart it seems to always show the name of the file on the display as well.   how can I hide this?

There was a recent change made to Lucid chart where the double click results in addition of a sticky note Can you please revert back to the previous functionality to create a text box instead of a sticky note or add a new feature to customise the double click. I am finding the new change very unproductive

When using the LucidChart webpart in SharePoint all was working fine previously however after going through the process of navigating our team folders and choosing a chart to embed it comes up with this error... Sorry... Our servers experienced an error. Please refresh the page and try again. When you publish the page the webpart says no chart was selected. Is there currently an issue with the SharePoint/LucidChart integration for the webpart?  

I need to make an infographic for school but can't find a single template for it.

I have recently run into the full storage issue in my Lucid account and am unable to do anything else to my documents.I have deleted every unneeded document in my trash yet i am some how still unable to do anything to clear it out

Hi I use Lucidspark from the mobile version and some days ago the background grid disappeared I tried to deactivate and reactivate the grid option and also to uninstall the app but nothing changed does someone know how can I resolve?

Title pretty much says it all. The background is just all white even though i checked my settings and made sure the grid is enabled. I also disabled any browser extensions which could be interfearing with it. Whats weird is that it was working fine yesterday but all of a sudden it's just gone. I also tried restarting my browser and even my PC but nothing has changed. What is going on?

The sort function is not available in lucidspark. I've searched everywhere please make this tool easy to find and use.

I've tried Google Chrome Google Chrome Incognito Safari and Safari private window. My documents are all broken or completely blank. Here is an example of one:  

Hello I am looking to learn a bit more about the Lucid Chatgpt Integration but I can't find any tutorials on this. Can you please provide any tutorials on the Lucid Chatgpt Integration?

Is there an integration that will allow the auto-creation of Jira tasks based on specific shapes being in a Lucidchart diagram?

The lucidchart integration with confluence is not working properly for one lucid chart in particular. I have tried to include this lucid chart on multiple confluence pages and it doesn't work. All of my other lucid charts imbed properly but this one doesn't. I have tried different browsers clearing caches allowing 3rd party cookies restarting the computer resetting the connection between lucidchart and Confluence and nothing has helped.