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April 15, 2024
Solved

Objects and lines snapping together

  • April 15, 2024
  • 6 replies
  • 198 views

this is really frustrating when trying to move the text box.

 

it should be like this

 

 

for some reason the arrow and text gets stuck together

 

 

Best answer by Eric R

Thanks for sending that!

This is happening because the text boxes are situated very closely and automatic line connections are enabled in your document, meaning when dropping a shape while it touches a line, the line will connect to that shape. 

You can turn off line connections under File > Document Settings > Lines:

 

Once this is turned off, you can drag and drop the text boxes without the lines automatically connecting.

Hope this helps!

Comments

Eric R
Lucid support team
April 16, 2024

Hi @yianni, thank you for posting in the Lucid Community! Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

yianniAuthor
April 16, 2024

Hi @yianni, thank you for posting in the Lucid Community! Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

am i sending this to a personal message? or just paste it in here?

Eric R
Lucid support team
April 16, 2024

You can paste this in your response here, as this is only usable for the Lucid Support Team!

yianniAuthor
April 16, 2024

You can paste this in your response here, as this is only usable for the Lucid Support Team!

NxU8ytVp5XKE

Eric R
Eric RAnswer
Lucid support team
April 18, 2024

Thanks for sending that!

This is happening because the text boxes are situated very closely and automatic line connections are enabled in your document, meaning when dropping a shape while it touches a line, the line will connect to that shape. 

You can turn off line connections under File > Document Settings > Lines:

 

Once this is turned off, you can drag and drop the text boxes without the lines automatically connecting.

Hope this helps!

yianniAuthor
April 18, 2024

that doesnt seem to work

 

 

**EDIT**
Seems like it’s good now. Not sure whatchanges