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Objects and lines snapping together

  • April 15, 2024
  • 6 replies
  • 142 views

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this is really frustrating when trying to move the text box.

 

it should be like this

 

 

for some reason the arrow and text gets stuck together

 

 

Best answer by Eric R

Thanks for sending that!

This is happening because the text boxes are situated very closely and automatic line connections are enabled in your document, meaning when dropping a shape while it touches a line, the line will connect to that shape. 

You can turn off line connections under File > Document Settings > Lines:

 

Once this is turned off, you can drag and drop the text boxes without the lines automatically connecting.

Hope this helps!

Comments

Eric R
Forum|alt.badge.img+7
  • Lucid support team
  • April 16, 2024

Hi @yianni, thank you for posting in the Lucid Community! Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.


Forum|alt.badge.img+5
  • Author
  • April 16, 2024

Hi @yianni, thank you for posting in the Lucid Community! Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.

am i sending this to a personal message? or just paste it in here?


Eric R
Forum|alt.badge.img+7
  • Lucid support team
  • April 16, 2024

You can paste this in your response here, as this is only usable for the Lucid Support Team!


Forum|alt.badge.img+5
  • Author
  • April 16, 2024

You can paste this in your response here, as this is only usable for the Lucid Support Team!

NxU8ytVp5XKE


Eric R
Forum|alt.badge.img+7
  • Lucid support team
  • Answer
  • April 18, 2024

Thanks for sending that!

This is happening because the text boxes are situated very closely and automatic line connections are enabled in your document, meaning when dropping a shape while it touches a line, the line will connect to that shape. 

You can turn off line connections under File > Document Settings > Lines:

 

Once this is turned off, you can drag and drop the text boxes without the lines automatically connecting.

Hope this helps!


Forum|alt.badge.img+5
  • Author
  • April 18, 2024

that doesnt seem to work

 

 

**EDIT**
Seems like it’s good now. Not sure whatchanges