Product questions

It seems that the only option is to use Backup / Restore for ALL documents not only a part of them. Please clarify.

Hi I'm trying to export my process groups to Visio. But when i export it only the first page gets exported. All other pages don't. Is there a setting i have overseen? When i export it to pdf or svg i can choose which pages i want to export.  Thanks for your help! BR Christian

Hello Lucidchart Team Is it possible to add Connection point to a shape? Following problem we got many network devices stencils with transparent spare place. If we want to add a line it starts not connected to the stencil. Is there a way to manually add Connection points in the stencil or edit the stencil itself? Cheers Luca

Hi For some reason objects i put inside a swimlane are not considered as swimlane content so when i move the swimlane the objects inside don't move with it.  Super annoying and can;t figure out why.  kr Gavin

Hi with confluence integration: How can I use a copy of a Lucidchart in another Confluence page? Best regards Klaus

I have a diagram of a complex system which is made up of multiple sub systems. I'd like to be able to highlight those sub systems by greying out the background parts of the system. I can do this in Visio by putting objects in layers and applying a fade out colour to all the layers I don't want to highlight. Layers in Lucidchart don't appear to work that way as they can only be shown or hidden. Is there any other way to do this? Keep in mind some of the elements are reused between systems so I need to be able to focus on those items in each layer. Here is an example of what I mean. Page 1 is the full diagram and page 234 show different views I want to be able to highlight and switch between. (document url redacted for security/privacy)

I have a list of action items for certain products.  I enter the start date.  I would like to insert a formula into the neighboring cell that shows how much time has passed since the task was started.  I will then have a finish date and I would like the Aging to stop counting after an end date is entered and reflect how long it took from start to finish in days.  

Hi Is there anyway to get a fully sizable brace shape without any note attached to it (just as in powerpoint)? The only shape I found in the library has a note attached to it and increases in width whenever I increase its length. Many thanks

Hi I have about 200 excel records that I would like to use in order to make 200 uml diagrams. The shape for each diagram is essentially the same I just need to use the excel sheet to provide a unique ID and name for the uml for each individual record. I'm having trouble determining the best way to go about this without creating 200 umls on my own. I currently have a lucidchart student account but I'm willing to pay to upgrade if it will assist me with this issue.

Afternoon all   Probably a stupid question clicking on a hyperlinked shape (to a page/tab) takes me to a grey screen on the tab rather than the actual flowcchart- I'm having to zoom out every single time which is quite annoying. Same thing happens if I just click on a tab/page- just shows me the grey canvas rather than focusing on the actual flowchart. How do I fix this pls? Thanks!

Hey there! I created a mapping of the different functions/roles within our People Team. There are processes related to each function and I would like to know how I can show these in the diagram as a web link to a page in Confluence that documents how the process needs to be executed. Thanks!

I've simplified my flow chart so that it eliminated a lot of boxes and lines and the entire thing is now smaller.  How do I center it on the page post-creation?

Hello community several Confluence pages with LucidCharts are displayed with the Confluence macro "Transclusion" in a superior Confluence page.Unfortunately the LucidCharts are not displayed. Can I fix this via a setting or is this an error?

Hi all I have a list of projects with ETA date for project in Google sheet. Can I generate a dynamic timeline chart reflecting on the DATE field? Please advise.   Thanks -Andy

If I create a map. I always see the length of a wall. Is it possible to remove the length of a wall when i am creating one?

Is there a way to stop fields in an org chart type document in Lucidchart from resizing if you remove a text line from them?  Every time I do is switches all the boxes from their standard coordinated size to all sorts of sizes.  I then have to go through each one and re-size to match before the document can be sent.

Hi  How do I move the text that goes underneath a diamond in a BPMN2.0 template? thanks

Hello In my docs the bendy line style is always selected as default. I want to have the elbow one as default. How can I make the elbow line shape the default instead of bendy?   thanks

Not able to edit Lucidchart documents shared to me by my Admin.Please resolve this issue and provide edit permissions ASAP.

When I import a CVS file to rebuild a process chart the chart does not build correctly. I need help figuring out why. I do not want to rebuild!

Hi there I have created my first diagram called BTM Login. I am on a free account and I am aware I am entitled to 3 documents only. I have deleted one of the other drafts and realised my main BTM Login digram went missing. Could you please assist me in retrieving it? Many thanks Cristian

Can we have two or more account owners of our Team Plan so that current account owner can assign me as the secondary account owner?

Hi I'm wish to combine nodes like in a flowchart or mindmap whereby each node contains a mix of rich-text and images. Is this possible? Perfect would be if a node would have a title separate from the content and could be collapsed to show only the title.  Can I do this with Lucidchart ?

Greetings is there a way to adjust the angle of an image within Lucidchart? My first example show's what we are doing in Visio the second example is what we are attempting with Lucidchart via the shape options.   Lucidchart Thanks for your timeTodd

Hi I want to make a GANTT chart and I thought of using Lucid chart but cannot find a template for it. I searched for GANTT charts on Google and found an article: https://www.lucidchart.com/pages/nl/voorbeelden/gantt-chart-maken. So this used to be part of the template library. Where is it now?  We have a team account by the way. Regards Jan Hemmers