Product questions

I am using the snap to grid functionality and I would like to force even stricter grid snapping.   For example when I first start a blank diagram snapping objects to the grid is excellent. However as the document grows new shapes are allowed to snap to not exact grid lines (for example they can snap to align with text or intershape lines). This leads my document to become a bit less organized and precise. Is there a mode to temporarily enable strict grid snapping as I am placing shapes?

A few days ago as I was working on a project I was able to get some text on a line to have a pill and other text on the line not have a pill: Can anyone help me figure out how I did that?  When I add the pill it does it to all text on the line not just the selected text. Thank you!

Hi I am not able to find a search button to do a search in shapes on my Ipad. Is it actually possible? Like I have added AWS icons and it is too complicated to scroll through all of them every time.

Hi everyone. I was able to add links to my diagram but I'm not sure how to click them? How do I click buttons and links in my document?

Navigating the canvas quickly in Lucid is a must. Designing custom flowcharts brainstorming with your team or creating an Org Chart all require you to be proficient in moving around smoothly. There are a few different ways to do this in Lucid depending on the type of device you are using. Luckily we are here to help you get started moving around the canvas like a boss 😎Spacebar Scroll 🔎By pressing and holding the spacebar you can zoom in and out of the canvas by using the scroll wheel on your mouse or scrolling on your trackpad. Fun fact: you can also use the “pinching” motion on your trackpad to zoom. But the spacebar doesn’t stop there–it can also be used to move around the diagram or board. Press and hold the spacebar then left-click and move your mouse to navigate your canvas in any direction you would like.Right-Click Dragging ➡️You can also move about your canvas by right-click dragging. You will see a hand grip the canvas and you will drag around where you would like to end up

I am urged to upgrade to a team account if I want to use more space than 1GB which I seem to have already filled. I do need more space but I do not need a team account. How can an individual account have more space?

Hi! I have a problem while using Lucid. I am getting an error message   "We were unable to insert your document. Please try again" so I cant insert the chart into google Docs. I am using the Google Chrome browser and it's updated. Please assist. 

I want to add objects that only show in presentation steps is this possible?

Is it possible to import custom SVG's with editable text? I found a way by adding text within the SVG but I would like the same behaviour as when you add an internal SVG from the Lucid library see attachment below. Many thanks in advance!

How can I change the height of my swimlane and have the objects within other swimlanes stay put in their own swimlane?

I have learned that the indentation of the first point in a bullet list jumps a little to the right if the second bullet takes up more than one line. It doesn't look pretty and it's not possible to fix it yourself. Is it a bug that can be fixed?

Can I use to "Add Actions to a diagram >>>> link to web" the value from the linked google sheet  - not  the exact address?

I want my swim lanes to be the same height and width.  Is this a feature and if so where is the menu to arrange this?  I tried using the magnet feature but that didn't provide a solution.  Thanks!

Mapa mental

Hi -  My Google Drive and Lucid accounts are linked (same email address) and set to sync automatically. I'm not able to find my Lucid charts in my Google Drive. I checked my account and I see that there are three charts inexplicably not linked . . . but when I click on Sync Now nothing happens. 

Everything on a flowchart is made up of very small dots and the refresh rate of the page is not workingIt's better explained with a GIF though it looks like everything is made up of ASCII art though not the same characters used as ASCII art.The environment I'm using is ubuntu 20.04 LTS and the web browser I'm using is google chromeSorry I couldn't find a place to report a bug so it's appearing here.

Hello I would like to see if there is a way (hotkey or otherwise) to disable object snapping on one object/text box so I can drag it exactly where I need to go.  I searched on the forum and have seen other posts about turning off Snap to Objects Snap to Grid and Snap to Guides but I don't want to do that for the rest of my page; just one text box isn't quite lining up properly.  Even with those settings disabled I can't quite dial in the text box where I need it. Any suggestions?  If this isn't something you can do today please let me know where I can submit a feature/enhancement request. Thanks!

Hi there is a way to sue formulas or other hacks to create a label that display the lenght of another shape? I'm used to work with lucidchart to create core or less complex shapes and I need to display the width and height of some of the shapes created. Thanks

I have my diagram uploaded on our website.  When looking at the mobile version the diagram is not interactive and it says you have to download the lucidchart app.  Is this correct?  I do not want my customers to have to download the app to look at the diagram.  Why is this only on mobile devises and not desktop

Hello  I'm a new user of LucidChart. I'm building a horizontal workflow diagram and I wanted to know if people extend the page to accommodate or end the diagram on one page and start the remainder of the flow on another page. So a single page wide diagram or multiple page diagram for a single work stream? 

The Export ERD gives me this : CREATE TABLE "Person" (   "id" integer   "fname" text   "lname" text   "sex" char   PRIMARY KEY ("id") );   CREATE TABLE "Car" (   "id" integer   "license_number" text   "uid" integer   PRIMARY KEY ("id") );  

I have a paid plan and have created some diagrams for my client and have sent them a link.  They do not have a plan with Lucidchart.  I know they will need to create a login to view the diagrams I've created however can they view and comment on the Free plan or do they have to have a Paid plan?

We store a good bit of meta-data about tables and fields in extended properties in SQL Server. For example a field or table might include guidance for analysts on how it should be used in reporting or what other tables/databases is relates to or is sourced from.  How can I include these extended properties in an ERD diagram so that it will be exported properly with the create statements?

Hola tengo un problema con el programa No encuentro un documento que no borré no está en papelera y no lo encuentro en ninguna parte. Tengo el historial de Google

I've accidentally created a large board in lucidspark but the zoom is at 100. Is there a way to scale everything out as one? My team and I can't really share the doc because it's zoomed in too far and the lines disappear.