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Installed Google Docs Lucid add-on but it's not showing up under the add-ons menu.

  • January 12, 2023
  • 1 reply
  • 191 views

Jonathan G

Hi

I installed the Lucidchart add-on for google docs and it's not showing up under the add-ons section. Have refreshed the page cleared cache tried different browsers and no avail. Please advise.

Jonathan

Best answer by Addie

Hi Jonathan! 

Thank you for reaching out to the Lucid Community! Just to clarify are you looking at the right hand side toolbar of your Google Doc? If the add on is working properly this is where it should be visible. 

yi4X0y-WfU9_dl6d52EfdQ.png

If you aren't able to view it here please follow up in the thread so that we can take a closer look at what you are experiencing. Thanks!

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Addie
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  • Answer
  • January 12, 2023

Hi Jonathan! 

Thank you for reaching out to the Lucid Community! Just to clarify are you looking at the right hand side toolbar of your Google Doc? If the add on is working properly this is where it should be visible. 

yi4X0y-WfU9_dl6d52EfdQ.png

If you aren't able to view it here please follow up in the thread so that we can take a closer look at what you are experiencing. Thanks!