While I export my diagram to visio I got a blank page on the exported visio file
Thanks for posting in the community! Since this error is specific to your account I'm going to move this conversation to a private ticket. A support agent will reach out via email in order to take a closer look.
Hi.
I have the same problem with a note that this file can harm my computer and also I get a blank screen.
please advice.
Hello Yossi
Thanks for adding to this thread!
The best way to have us look into the issue you are experienced and assist would be to file a support ticket here and make sure to include the following information:
* The URL to your Lucidchart document
* A screenshot of the error message you see
This is because the issue seems to be specific to your account or document and therefore we will need to take a look at your account to further investigate. Thank you!
Reply
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.