Product Questions

I found an article in October 2022 that Integration with SharePoint is coming soon. Are there any updates available?

Hello. Is there a way to disable auto-save in LucidChart diagrams? We do not want accidental changes to be saved.

Hello I created a Google Sheet to populate my data for our department org charts.  That sheet was created under a previous account that I owned.  Since then I have a new account (because of my new position) and I've lost the ability to transfer ownership of that Sheet.  I was able to share to my personal email and then share it with my new account but I cannot figure out how to update my data link to use the new sheet to import into my org chart.  Is it possible to switch the data link import for my org chart?

Hello is there a way to hide the data type in a LucidChart ERD made from a SQL Server database as shown below? I just want to show the names of the table columns not the data type. Thanks!

I am trying to get a copy of my invoice but all the links state there is no link?

Hi there Thankyou in advance. Is it possible to link two or more shapes so when one is interacted with (whether it's by clicking or hovering the mouse over it) the others will be highlighted. Just to clarify I don't mean grouping shapes. In the example picture attached if I click or hover over the text I'd like the two Process squares to highlight.

I'm attempting to import a board from Miro.  Following the instructions in article https://lucidspark.zendesk.com/hc/en-us/articles/4414137015828 I'm stuck at step 7.  There is no 'Board Import' option when I hover over Lucidspark.  I only see 'Blank Board' and 'Create from Template'.  

Want to have people view my project without needing to set up an account. Is it possible?

 When I drag and drop some of the data that was imported from excel I get the following error.  Is this a formatting issue on my part? {{=label(referencekey(1).'DOC. NO.')}}: {{=referencekey(1).'DOC. NO.'}}

Is there a way to scale a bitmap image but not maintain 1:1 scaling. That is I want to squish the image vertically but keep the width the same. I can see the little "lock" icon in the Transform panel which suggests that it locks proportional scale.  However this only locks the bounding box aspect ratio.  Contrary to the standard meaning of the lock icon (re: Illustrator) the image itself does NOT rescale when the lock is turned off instead the bounding box effectively crops the image in a weird manner. Am I missing something?

I wanted to download my LucidChart doc to .vsd format but I can't even find the Download option in the menu... am I missing something?

I created a flow chart saved it then tried to open it again. when I go to my documents find it and click "open" a blank page opens. 

Hello I have a chart that has linked data. I want to add a unique shape that includes a simple COUNTIF formula that will just return a title and the count amount using a formula.  E.G. I have a column in my linked Excel sheet for Progress Indicator. I have a total of 98 shapes linked to the data and there are 12 of the 98 SHAPES has the Progress Indicator showing as 'Delay'. So I just want a line in my unique shape as Delay = 12.  I have looked at all the related community post responses and tried them all. I still get '0' despite    It's frustrating because the formula is getting the correct amount (12) but this is not showing in the shape. 

You want to buy a house (you are the lane for this process other lanes are the other entities) - The key element is about getting a mortgage ( a specific type loan from a bank that can be used to only buy a house that you pay over a very long period of time and has an interest rate on it )

Hello.  Are the documents that are being stored in the 1gb Lucid cloud storage encrypted at rest ... or can they be viewed by Lucid employees whether or not they are support personnel?   Your Privacy and Security knowledge base article only mentions encryption while in transit but does not address one's files/documents being stored on Lucid's servers.

I am trying to set apply a change to the entire chart. I cannot figure out how to be on the "page" layer and choose the shape that I want and set it as default. The help article says this: You can apply a stylistic change to your entire org chart or to an individual shape or line. To apply a change to the entire chart make sure you are editing the chart while on the “page” layer of your document. To apply a change to an individual shape make sure you are editing from within the org chart group. You can also set a default shape style to save time when styling your org chart. It does not work.

Hi is it possible to rename groups within Lucidchart? I had started a diagram and was using the copy paste functionality quite a bit but now my groups are starting to look like this: is it possible to rename the group so it actually makes sense rather than just copy copy copy? Thanks

Hi is it possible to rename groups within Lucidchart? I had started a diagram and was using the copy paste functionality quite a bit but now my groups are starting to look like this: is it possible to rename the group so it actually makes sense rather than just copy copy copy? Thanks

Hi    Hopefully a simple query (but one that I have spent far too much time trying to figure out).    I have created a slide deck (just 6 frames). I have set the transition time I need. Then when I go to Present the first slide is displayed and there is no slideshow. Why can I not get the slides to show in an automated sequence?? Argghhhh!!!! 

I have a set of stencils that I use as standards in Visio- can I import selected stencils in to Lucidchart?

LucidSpark Community I am working on storyboarding in LucidSpark. I like the the feature of commenting on frames and want others to be able to provide feedback w/o having edit access.   Right now the comments are just a running list. When I click on a comment I know it takes me to the frame that it is relevant to but is there a way to change settings in order for comments to show up only for their relevant frame in the "Comments & Tasks" tab?

How to create dynamic data link for LucidChart inside of Microsoft Teams

Good afternoon  In my Gannt chart I would like to make the "Assignee" on the left-hand side of the chart larger and in bold. How do I change this font size? Also is there a way to hide the abbreviations for the "Assignee" in the task boxes in the lower left-hand corner of the box?  If you could please advise. Thanks - Rebecca 

I am trying to add a link to my document on my website.  When I click that link it says:  Lucid.app refused to connect.  Can you explain what I need to do  

I have a document that is complete and I need it uploaded to a website.  When trying to access it I get an error.  Pleasehelpmetounderstand