Skip to main content

If you try to open a diagram on an iPad and it's blank - Fix

  • June 16, 2023
  • 1 reply
  • 9 views

Mike B101

I was experiencing diagrams opening up blank when on the iPad.  I went to my profile icon Settings Advanced Options and disabled the "Pelican Render Engine".  Now I can see my diagrams again.

Comments

Whittney C
Forum|alt.badge.img+6
  • Lucidite
  • June 16, 2023

Hi Mike thanks for contributing to our Community! I am sorry to hear that you were experiencing issues with our app. Thanks for this suggestion and reach out if you encounter any other issues!