I am PAYING for an upgraded LucidChart Plan with Unlimited Documents. When I attempt to use the IPad app it takes me to a website and I’m “limited to the last three documents.” Lucid loses my account information. Today was the FIFTH time this has happened.
My patience is growing very thin.
They have a great app but this experience is frustrating and I’m looking for a more reliable alternative.
Hi there thanks for reaching out in our Community! It sounds like you might be signing in to two different accounts? Since this deal directly with your account I have created a ticket for you. You should hear from one of our awesome support agents soon!
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
