Product questions

Since upgrading and becoming a paid customer i have had many issues exporting my charts. The option isn't available currently to select on the file menu for any of my charts. It is not a master page and i have cleared cache tried in 'incognito' mode but still nothing. Please help!!

Hi I am looking for a quick way to diagram company structures. I was hoping that the organogram feature would work but it is limited in that only one reporting line is allowed. A company may have more than one shareholders/ beneficial owners. We were also hoping to create a data table where we could maintain beneficial owners and companies which we could then update and produce ownership organograms as and when required. Is this something that we could do on Lucid?  

Does Lucid chart have an image gallery where we can add images then apply them to lets say an org chart for example: I am creating an org chart from an example of a template i found on lucid charts template but when i click on the image to choose a different one i cant figure out how to. 

I cannot seem to find an APP available for this. Does one exist?

I had a Lucid Press published document that is live and we continue to update for parent communication. Due to some state statute updates we need to make some changes and cannot seem to find the original document.  In fact I cannot find ANY of my Lucid Publish documents. Can anyone help?

I'm using the Lucidspark roadmap template why don't the cards stay visible when I open the template? Every time I open the roadmap I have to click the Lucid card icon to display the status of the card.

How do I take the whole onion diagram and enlarge it symetrically with all layers?  

I need to compare two floor plans visually and for this wanted to have them in two different layers so that I can toggle them and compare. But one LucidChart bug is creating problem here. When I have two walls at same place in two different layers then LucidChart removes one of them and the wall exists only in one of the layer. I have tried different ways to have walls in two layers but every time I am facing this issue. I have tried copying the wall to other layer (wall on Layer1 -> right click on wall-> "Copy to Layer" -> Layer2). I have manually added the wall to Layer2 at same place but then wall at Layer1 is automatically removed by LudicChart. LudicChart team Please fix this BASIC ISSUE. It's a clear bug. Objects on different Layers are not same object so FIX THIS BUG AS SOON AS POSSIBLE. Community: Please UP-VOTE this request to help me out. And definitely fixing this issue will help you as well when you need to compare two arrangements of the di

create a wireframe using any tool of your choice for Arngren. Design the interface considering the design principles

Hello I am not able to edit Employee Fields on my Org Chart. The plus symbol I have seen in how to posts does not exist for me. Is this due to user permissions or something I can change in a setting? 

Hello dear Lucid team how can I integrate a sub-process into my BPMN Lucid chart that can be easily expanded and viewed in the main process? Greetings Peter

Hi All Today I needed to use Lucidchart to create a mindmap.  As a result I thought I would use the Mindmap template.  Having then used that I found the product not to be that intuative on adding new ideas without just copy and pasting the shape and the line again.   I also noticed that the template created itself in Lucidspark rather than Lucidchart. I may be not the most complitent user of the product but is there a more intuative way to add ideas?  Also is there something being worked on which tells the user that you have jumped into a seperate area of the product than Lucidchart? ThanksLee

It seems as if only the basic mindmap template (and corresponding shapes) have the characteristic of being able to Tab and Enter to create child and sibling nodes or perhaps I'm missing something. One of the example templates uses the Sticky Note shapes but you can't seem to use the mindmap hotkeys (or autoarrange or level formatting) with those.     Am I right?

Is it possible to convert exisiting swim lane process maps into a different template?

 Prepared a long API Landscape with around 400 APIs. Navigating through out the document horizontally and vertically confusing the viewer.  Can we implement action on click of object which will realign document  to view other objects which are not visible.  

I'm looking to convert my sales call script from a document outline into a flow chart and came across this article from Lucidchart where they recommend using their Sales call Template but I can't find it.

I am an instructional designer for a software company. I use LucidChart every day for every project I work on. And I find it instrumental in doing my work unpacking complex topics. It is frustrating to have to click open the options windows (text options color selectors etc) when I need to alter the parameters of a shape. And there's no neat way to have all the options windows open together - they're different sizes. Why not put them along the right side in place of "Contextual Panel." I for one never use the contextual panel as it is. Or store it along the right below the contextual stuff in an expandable arrow. Sub-issue: having to click twice to access the shadow options is a time waste. Also forcing us to collapse the "Shapes in Use" area on every flowchart I open is a waste of time. Why even have this?  Many of these usability quirks feel out of step with what most other flowcharting and design software does. And usability is about making

I would like to try team spaces but i see you have to have enterprise is there a way to test this feature with out upgrading to try it and see if the upgrade is worth it? 

Is it possible to copy / paste my process as text in Lucid to generate an automated flowchart with the correct actions shapes and swim lanes? 

Dear Colleagues I have several needs for LucidChart to interact with some form of Anaconda/Jupyter-Notebooks. This can be visual but also interaction is needed. 1) use-case: Embed a live Jupyter-Notebook in a Lucid UML diagram 2) use-case: Embed a live Lucid UML diagram in a Anaconda/Jupyter-Lab (ie: similar to the tutorial on embedded URL or https://blog.jupyter.org/a-diagram-editor-for-jupyterlab-a254121ff919 ) 3) use-case: Embed a live Jupyter-Notebook in a Lucid diagram where elements/shape-objects can call a cell in the Notebook execute the code and return the runtime resultant to the shape-object (ie: as a metadata update to a property) Use-Case #3 is the most important as this would allow for something of a automation portal. Thank you

From reading other posts it seems deleting images from the Image Manager is the fastest way to clear space but I can't find where the Image Manager feature is. Please help a document I need to work on today isn't saving any of my changes. Thanks!

How do I visualize/develop a Conceptual model using the Lucid Chart?

Where can I find Hewlett Packard (HPE) server stencils?

I am trying to draw some electrical system diagram and want to use twisted pair wires for CAN cable. is it available or how can I draw or create one?   Thanks!

Can someone please explain to me in plain English where I can locate the chart that I created?