Answer

Having problem with Thai letter inputs (Custom made font)

Forum|Forum|1 year ago
January 8, 2024
2 replies
201 views

+1

Jameskuladej

Hello All,

I am trying out Lucid Chart for work and really love it!! (Although I'm currently using Canva) so my project requires a combination of English and Thai languages but the problem is that when I input some Thai characters with double syllables on top, it did not come through. It seems like the textboxes are not designed specifically for the Thai language. I have attached an example below for Lucid Chart and Canva.

EXAMPLE:

Canva
Lucid Chart
The error in red rectangle

Please help! I really want Lucid Chart to work for my project.

Thank you,

James

Best answer by Amelia W

Hi @Jameskuladej, thanks for posting in the Lucid Community and submitting a support ticket! I can continue to assist you in the support ticket, but for other users who may have a similar issue, check out our Work with Text article from the Lucid Help Center for more information and troubleshooting steps. Let us know if you have any further questions!

J

+1

Jameskuladej
Author
Forum|Forum|1 year ago
January 8, 2024

I had tried the followings solution from the community;

Changing the fonts
De-selecting WebGL

Still it did not work :(

Please help!

Like

+9

Amelia W
Lucid support team
Answer
Forum|Forum|1 year ago
January 8, 2024

Hi @Jameskuladej, thanks for posting in the Lucid Community and submitting a support ticket! I can continue to assist you in the support ticket, but for other users who may have a similar issue, check out our Work with Text article from the Lucid Help Center for more information and troubleshooting steps. Let us know if you have any further questions!

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