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Hello All,

I am trying out Lucid Chart for work and really love it!! (Although I'm currently using Canva) so my project requires a combination of English and Thai languages but the problem is that when I input some Thai characters with double syllables on top, it did not come through. It seems like the textboxes are not designed specifically for the Thai language. I have attached an example below for Lucid Chart and Canva.

 

EXAMPLE:

 

  1. Canva
     

     

  2. Lucid Chart
     
  3. The error in red rectangle


    Please help! I really want Lucid Chart to work for my project.

    Thank you,

    James

I had tried the followings solution from the community;

 

  1. Changing the fonts
  2. De-selecting WebGL

Still it did not work :(

Please help!

Hi @Jameskuladej, thanks for posting in the Lucid Community and submitting a support ticket! I can continue to assist you in the support ticket, but for other users who may have a similar issue, check out our Work with Text article from the Lucid Help Center for more information and troubleshooting steps. Let us know if you have any further questions!

 

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