Product questions

I want a very simple roadmap, I tried the first (most popular- roadmap) but once I linked google spreadsheets it was hard to map my columns to the pieces of the roadmap. What’s an easy template for this? Google spreadsheet versus Jira for real-time “epic” tracking?

Use case #1: A user is part of the Technology group in Lucid.  The user got hired in a different department in the organization so an admin is removing them from the Technology group and are adding them to a different Lucid group in the organization.  The Technology group is a collaborator on the Technology Team Folder.  The user had created some documents in this Technology Team Folder.  When the user is removed from the Technology group and added to a different group, are the documents this user created in the Technology Team Folder still accessible by Technology Group Members?Use case #2: A user is part of the Technology group in Lucid.  The user is retiring so an admin is deleting them from our Lucid account.   The Technology group is a collaborator on the Technology Team Folder.  The user had created some documents in this Technology Team Folder.  When the user is deleted from the Lucid account, are the documents this user created in the Technology Team Folder still accessible by

Hello,I am working on a project that involves creating a corporate IT technology network diagram. The diagram needs to show the relationships and dependencies between various devices, technologies, and products. There are many products, devices, and complex interconnections involved.Currently, everything is divided into logical parts, and I have created complete diagrams for each part. My current task is to create a more general overview of the relationships and, most importantly, the dependencies. I tried using Layers by placing each logical block in a separate Layer. Then, I used Actions to toggle different Layers on and off depending on button clicks. However, I am not achieving the desired results and facing additional problems with this approach in Lucid Chart.For example, imagine a diagram of a corporate computer network with servers, components, and computers. If one of the servers fails, I need to show which components are affected by this situation by clicking on the server ic

Hi I'm using the data linking tool to build the hierarchy but for some reason the data showing in the block is a formula not the original text in the table how to solve this problem please ?

The left mergin for the "callout" is always very high. The left margin can be much less on a simple "block". Why? I would like to set the left margin of a “callout” as narrow as possible. 

Hello, Does anybody know how you set the default spell checker language for new documents? I found that you can set it per-document in the document settings, but I can’t find a way of setting the default for new documents I create in LucidCharts.

Is there a shape library with shapes of people interacting, perhaps presenting, meeting, thinking, working at a computer, “spreadsheeting”, travelling,…   

Able to scale the page I'm working up and down but the size of the Toolbox and the menus across the top stay very very small. I can't find anything in the Help that tells how to make the Toolbox larger.

Hi all,  I have using lucidchart for a few weeks now. But today I wanted to use the previous file from weeks ago and I discovered that there is no option of adding arrows to a relationship line. It was there before.  Can anyone help please? Regards.

Dear Lucid Team, I would like to be able to free up space on my account, and in the admin panel, it shows that 11% of my space has been used on images. I would like to know how I can review those images to free up that space.  Kind regards,

Below is what I am trying to do. Expectation: There are 2 Smart container sets for quarter 1 and quarter 2. These need to be developed for multiple products. Right now i can create Quarter 1 for Product 1 alone.

How can I turn off the "View Results" in a Visual Activity so my students can't copy each other?

I have a family of SVG images that I attempted to import as a Shape Library. 5 out of 26 appear tilted in the previewWhat gives?  

I’m trying to add an additional container, but every time I try, the app just takes me to the name of the last added container as if it wants me to rename (reuse?) it? Is there a limit of how many containers one can add?

Não estou conseguindo imprimir ou exportar o organograma que criei. A opções do menu estão opacas (desabilitadas) e não permitem acessar a função. O que eu faço? I am unable to print or export the organization chart I created. The menu options are opaque (disabled) and do not allow access to the function. What do I do?

I have a simple flow diagram connected to a GoogleSheet with a Approved and Denied Status.  In the Flow I have a process container with a Send Email Action if it gets to it.  When the Status=Denied I would like to send an email.  The status does change upon initial Googlesheet condition change.  The Email sending however - does not work.  Is there a setting that is needed to get this to work?  

When publishing an area of the canvas using the Area Selection method it creates an unsightly colored box around the area during edit and presentation. It would be good if there was an option to hide these selected areas.

hello for some reason the curved line type isnt an option anymore  

I would like to understand how this platform works. Is there is a way to get full product Demo or connect with product team to go over the product and also figure out training sessions for larger team?

Sorry to say, but Lucid has been super slow to add AI diagramming like eraser.io - I can just describe diagrams via chat there and it generates the diagram instantly (and accurately). When will Lucidchart add these features and not ask me to upgrade to get them - they are available for free elsewhere.Thanks

I am able to create an org chart based on Name, Manager and Team Role/Function.  I have other columns on my data source excel that i want included as well, such as title and work location.  How can i add those into my org chart?  I reviewed all the options and can’t see how it’s done.

We recently added a template would l like to apply it to multiple existing documents. 

Is there a way to make an org chart that expands?

Does LucidChart support building diagrams in SysML form? 

Do we have an option of removing documents from the trash?