Product Questions

Are there spreadsheet templates that Lucid provides to structure the data correctly in order to use the visual templates?

where is diagram as code? can't find it

Hi,I need to draw a plan of a marquee for an event. The marquee is 40 feet x 80 feet. I need to include tables which are round and 6 feet across. I also need to include the bar, dance floor and various other items. I need this to be absolutely accurate so that I know there is enough space int he marquee.Thnaks.

Hello   Encountering the situation whereby every new shape I drag across on to the blank canvas is transparent....First time I have seen this occur. Appreciate some help. Thanks Alex

Hello. The last entry for Lucidspark’s What’s New page is from January. It says above that “stay up to date”. I thought the old What’s New page had entries for February, March and April. Is there a way to double-check? Are there missing entries? Thank you for your time. Bye. 

our admin said she just added the plugin for lucidchart to Jira integration, but I’m struggling to see where the “button” or control is to embed a diagram into a Jira.

I have the SharePoint integration working well with Lucid Chart but I wanted to know if there is a way of having a document open in SP at a certain page. The default seems to be to always open at page 1. Use Case - I want to keep my users in SP rather than have them link into Lucid. I have a high level process in document #1. I want a user to be able to select a task (shape) to drill down to the lower level of detail which will be in document #2. Document #2 has many pages and I want to be able to link to the specific page that is relevant for the drill down. 

Hi all...i am very, very new to Lucid & was hoping to get some guidance in regards to Org. Charts. I have taken some of the training, but am not finding the assistance I am looking for.

where is diagram as code? can't find itwhere is diagram as code? can't find it

Is there a way to make all lines in a completed chart be smart lines without redoing them all manually? and still have the lines connect at the points of a diamond no to the side of the point?

Hello,Some staff members in my org manage one team and are part of another team. For example, Jane Doe is the manager of HR. She reports to Dr. Seuss who is the manager of Planning & Administration. I want Jane to appear in the org chart for the HR org and the Planning & Administration org, however when I list more than one team (unit) in my data for Jane Doe it flattens the HR org structure and removes her as manager. I have tried adding two lines for Jane Doe to my data so that she populates once with HR and once with Planning & Admin but that has not worked either.Is there a way to list two teams for someone in my data set? How do I make these connections if someone is on more than one team or if they have a supervisor that manages many teams?Thank you!

I would like to link the same employee on multiple pages for 1 source of truth. I also want the “main” org chart to include the total reports from all other org charts without combining them all together. This would make a 300+ person org chart that is visually hard to process.

I worked with o3 mini to create multiple varying degrees of ambiguity prompts for your AI assistant and it seems incapable of completing even the most straightforward of instructions.  It’d be cool if it drew engineering diagrams like this one: Flowchart for the engineering team visualizing the data ingestion part of the system that scans the GCS Object Store and loads data into BigQuery tables.Instructions:Draw the GCS Object Store:Use a Cloud Shape.Label it: “GCS Object Store”.Draw the Data Loader:Use a Rectangle (Process Block).Label it: “Data Loader – Scans GCS with regex; loads filtered files to BigQuery tables”.Draw the BigQuery Data Table:Use a Cylinder (Database Shape).Label it: “BigQuery Data Table (naming: [Data Type] + [Date])”.Flow Connections:Connect the GCS Object Store (Cloud) with an arrow to the Data Loader (Rectangle).Connect the Data Loader (Rectangle) wit

Is it possible via the lucidchart api to do a mass export for vsdx for backup? thanks

I downloaded, backup of my lucidchart which is around 1 GB, however while trying to restore, I am getting timeout error and only ~20 documents are uploaded. I have 5000+ documents

When i click a container, LC zooms right to the name of the container. 9/10 I want to move the contain while zoomed out to reposition it, not read the container or retype a name. 

I like a tight, dense visual and want my Vertical distances to be smaller then horizontal without manually measureing each time, i.e. not being able to snap to grid 

How to set up automatic margins between shapes rather then rely on grid?

Need to import existing sql db to create ER diagram

Hi,Is there a way to dynamically increase the height of the overall shape? I want my shape to have a fixed height, but dynamically change when adding or removing rows. The height has to be locked for the user; only the width can be changed.I want to copy the behavior of the default ERD shape.Thanks for your help,Nicolas (adding rows with absolute values)

Hello   I have a ton of pictures that I've copied the address from linkedin for the picutre.  At one time they all showed up but now it is just a grey circle with a line through it.   

How can I print to where the font size and chart size stays consistent and the same size when I print? 

I always get below error when I’m trying to export my drawing to PDF or Visio format… <Error><Code>InvalidArgument</Code><Message>Only one auth mechanism allowed; only the X-Amz-Algorithm query parameter, Signature query string parameter or the Authorization header should be specified</Message><ArgumentName>Authorization</ArgumentName><ArgumentValue>eyJraWQiOiJMVGh4Qnp2TUdsZHBwOUxoTjJXaGRncy01bmo2dV9SanBSanBiV3dXc0hrIiwiYWxnIjoiUlMyNTYifQ.eyJ2ZXIiOjEsImp0aSI6IkFULlZwMnE0MFhJaWVHVVlOYm5MOHlBRVRhYXBRaVh2SGtYekhWd2h5MG43Zk0iLCJpc3MiOiJodHRwczovL2xvZ2ludWF0Lm50cnMuY29tL29hdXRoMi9hdXN0dDJsdGMwTmRaMko4SzBoNyIsImF1ZCI6Imh0dHBzOi8vbnRyc3VhdC5va3RhcHJldmlldy5jb20iLCJpYXQiOjE3MjEzMzI4OTMsImV4cCI6MTcyMTMzNDY5MywiY2lkIjoiMG9hMXR3eXBmNzFUZDY4WHcwaDgiLCJ1aWQiOiIwMHUxeGdudXQ4bkdiMmdHQTBoOCIsInNjcCI6WyJwcm9maWxlIiwiYXBwLnNjb3BlLnB

How can I make a double lined box in Lucidchart ?  

I am unable to delete the lines and they go to nothing. If i resize the org chart then it corrects itself but if i expand anything it automatically reverts to adding random lines in. Does anyone have any experience of this or how to resolve it?