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Question

Google Drive and Lucid file name synchronisation

  • November 3, 2025
  • 1 reply
  • 14 views

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Hi,

I have linked my Google Drive account with Lucid account. New diagrams created in LucidChart shows in my Google Drive account under “Lucidchart” folder. But, every file in Google Drive shows “blank diagram” as file name. 

Should the name still be part of meta data that syncs? 

So far, I tried:

  • Unlinking the account and relinking
  • Remove and put back the check mark to allow sync
  • Tried the Sync Now button

Can you confirm if the behavior is expected?

Thanks! 

 

 

Comments

aparrish
Lucid Legend Level 7
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  • Lucid Legend Level 7
  • 186 replies
  • November 8, 2025

@Simon B Here’s the related help article: https://help.lucid.co/hc/en-us/articles/15791459783956-Integrate-Lucidchart-with-Google-Drive. If that still doesn’t help, I suggest submitting a ticket to our Product Support team.